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BNA Logo

The most effective customer engagement tool.

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BNA - 2026 Pricing, Features, Reviews & Alternatives

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BNA overview

What is BNA?

With BNA (BestNextAction), Datametrics introduces 'Customer Delight', a revolutionary solution for customer engagement like never before. Always start any customer contact well informed, with a real-time 360 degree customer view.

From contact history and its details to an overview of purchased products and outstanding invoices. Our smart data engine analyzes and presents the best next actions for this specific customer based on Machine Learning Technology.

Starting price


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BNA’s user interface

Ease of use rating:

BNA reviews

Overall rating

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Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
Rating distribution

5

4

3

2

1

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BNA's features

Alerts/Notifications
API
Campaign management
Churn management
Communication management
Contact database
Contact management
CRM
Customer database
Customer experience management
Customer segmentation
Customizable branding
Customizable fields
Customizable reports
Email management
Engagement tracking
Event triggered actions
Feedback management
Interaction tracking
Monitoring
Multi-Channel communication
Multi-Language
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time notifications
Real-Time reporting
Reporting & statistics
Reporting/Analytics
Survey/Poll management
Surveys & feedback
Third-Party integrations
Visual analytics
VoIP

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BNA pricing

Value for money rating:

Starting from

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No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about BNA price and value

Value for money rating:

BNA integrations (3)

BNA support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

In Person
Live Online
Webinars
Documentation
Videos

BNA FAQs

Q. What type of pricing plans does BNA offer?

BNA has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of BNA?

BNA has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Public Administrations, Small Business


Q. What languages does BNA support?

BNA supports the following languages:
Dutch, English, French


Q. Does BNA offer an API?

No, BNA does not have an API available.


Q. What other apps does BNA integrate with?

BNA integrates with the following applications:
Microsoft Teams, Anywhere365, 3CX


Q. What level of support does BNA offer?

BNA offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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