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Call Record Analyzer Logo

Web call reporting and analytics platform

Table of Contents

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Call Record Analyzer - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

Call Record Analyzer overview

What is Call Record Analyzer?

Call Record Analyzer is a cloud-based platform designed to help small to large organizations create custom reports for a unified communications environment. Key features include pattern recognition, device utilization, custom data formatting, call data management, and alert notifications.

The application allows supervisors to track device usage and monitor the activities of employees on calls. Using its video/voice troubleshooting feature, managers can acquire insights regarding dropped and disconnected calls. Plus, its dashboard helps users visualize dialed numbers, identify top callers, and monitor network performance through graphs and charts.

Call Record Analyzer lets team members add custom caller ID labels, enabling them to identify internal and external calls. Administrators can use the solution to provide role-based access to employees, manage passwords, and control data views by department. It also helps customer service agents extract information about unknown callers by conducting searches based on multiple criteria, such as date range, optional departments, phone numbers, and more.

Starting price

415per feature /
per month

Alternatives

with better value for money

Call Record Analyzer’s user interface

Ease of use rating:

Call Record Analyzer reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Call Record Analyzer's features

Features rating:

Activity dashboard
Activity tracking
By-Extension reporting
Calendar management
Call duration
Call list management
Call monitoring
Call recording
Call reporting
Call tracking
Call transfer
Call Volume
Caller id
Customizable reports
Data import/export
Fraud detection
Inbound reporting
Outbound reporting
Performance management
Real-Time monitoring
Reporting & statistics
Unattended call management
Usage tracking/analytics
User management
Who answered log

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Call Record Analyzer pricing

Value for money rating:

Starting from

415

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Call Record Analyzer price and value

Value for money rating:

Call Record Analyzer support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Chat
Knowledge Base
FAQs/Forum
24/7 (Live rep)
Phone Support

Training options

Live Online
Webinars
Documentation

Call Record Analyzer FAQs

Q. Who are the typical users of Call Record Analyzer?

Call Record Analyzer has the following typical customers:
Large Enterprises, Mid Size Business, Small Business

These products have better value for money


Q. What languages does Call Record Analyzer support?

Call Record Analyzer supports the following languages:
English


Q. Does Call Record Analyzer offer an API?

No, Call Record Analyzer does not have an API available.


Q. What level of support does Call Record Analyzer offer?

Call Record Analyzer offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support

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