App comparison
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Call Record Analyzer
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web call reporting and analytics platform
Last updated: March 2026
Call Record Analyzer Alternatives & Competitors (2026)
Top 5 free alternatives
CTM
Conversation analytics for marketing attribution
0.5
Value for money
Starting price
0.4
Functionality
Alerts/Notifications
5/5
2-Way Messaging
4.3/5
Archiving & Retention
4/5
Top Features
By-Extension Reporting
N/A
Calendar Management
N/A
Call Duration
N/A
Freshdesk
Online helpdesk system and customer service software
0.6
Value for money
Starting price
0.7
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
By-Extension Reporting
N/A
Calendar Management
N/A
Call Duration
N/A
0.1
Value for money
Starting price
0.1
Functionality
Alerts/Escalation
5/5
API
5/5
Call Recording
5/5
Top Features
Activity Dashboard
N/A
Activity Tracking
N/A
By-Extension Reporting
N/A
0.1
Value for money
No pricing info
Starting price
0.2
Functionality
Activity Dashboard
5/5
Activity Tracking
5/5
API
5/5
Top Features
By-Extension Reporting
N/A
Calendar Management
N/A
Call Duration
N/A
0.4
Value for money
No pricing info
Starting price
0.3
Functionality
Recording
4.9/5
Call Recording
4.8/5
Automatic Transcription
4.8/5
Top Features
Activity Dashboard
N/A
Activity Tracking
N/A
By-Extension Reporting
N/A
0.3
Value for money
Starting price
0.3
Functionality
Agent Interface
5/5
Auto-Dialer
4.9/5
Activity Dashboard
4.7/5
Top Features
By-Extension Reporting
N/A
Calendar Management
N/A
Call Duration
N/A
0.4
Value for money
No pricing info
Starting price
0.3
Functionality
Archiving & Retention
4.6/5
Audio Capture
4.5/5
Assessment Management
4.4/5
Top Features
By-Extension Reporting
N/A
Calendar Management
N/A
Call Duration
N/A
0.3
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Automatic Transcription
5/5
Call Center Management
4.8/5
Top Features
By-Extension Reporting
N/A
Calendar Management
N/A
Call Duration
N/A
0.2
Value for money
Starting price
0.3
Functionality
Activity Tracking
5/5
Agent Interface
5/5
Automated Routing
5/5
Top Features
By-Extension Reporting
N/A
Calendar Management
N/A
Call Duration
N/A
0.4
Value for money
Starting price
0.4
Functionality
Call Conferencing
5/5
Archiving & Retention
4.8/5
Alerts/Notifications
4.7/5
Top Features
Activity Dashboard
N/A
Activity Tracking
N/A
By-Extension Reporting
N/A
0.5
Value for money
Starting price
0.3
Functionality
Agent Interface
4.8/5
Archiving & Retention
4.8/5
Access Controls/Permissions
4.7/5
Top Features
By-Extension Reporting
N/A
Calendar Management
N/A
Call Duration
N/A
0.3
Value for money
Starting price
0.4
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
By-Extension Reporting
N/A
Calendar Management
N/A
Call Duration
N/A
0.8
Value for money
No pricing info
Starting price
0.6
Functionality
Activity Dashboard
4.8/5
Activity Tracking
4.4/5
Auto-Dialer
3.4/5
Top Features
By-Extension Reporting
N/A
Calendar Management
N/A
Call Duration
N/A
0.8
Value for money
Starting price
0.7
Functionality
Agent Interface
4.6/5
Automatic Call Distribution
4.5/5
Auto-Dialer
4.5/5
Top Features
By-Extension Reporting
N/A
Calendar Management
N/A
Call Duration
N/A
0.8
Value for money
Starting price
0.5
Functionality
Archiving & Retention
4.5/5
Automated Responses
4.4/5
Alerts/Notifications
4.3/5
Top Features
Activity Dashboard
N/A
Activity Tracking
N/A
By-Extension Reporting
N/A
0.9
Value for money
No pricing info
Starting price
0.7
Functionality
Activity Tracking
4.6/5
Activity Dashboard
4.5/5
Appointment Management
4.3/5
Top Features
By-Extension Reporting
N/A
Calendar Management
N/A
Call Duration
N/A
0.9
Value for money
Starting price
0.7
Functionality
Activity Tracking
5/5
Alerts/Escalation
5/5
API
5/5
Top Features
By-Extension Reporting
N/A
Calendar Management
N/A
Call Duration
N/A
1.0
Value for money
Starting price
0.9
Functionality
Activity Dashboard
5/5
Automated Attendant
5/5
Access Controls/Permissions
4.7/5
Top Features
By-Extension Reporting
N/A
Calendar Management
N/A
Call Duration
N/A
0.9
Value for money
Starting price
0.8
Functionality
Access Controls/Permissions
4.8/5
Agent Interface
4.8/5
Archiving & Retention
4.2/5
Top Features
Activity Dashboard
N/A
By-Extension Reporting
N/A
Calendar Management
N/A
0.9
Value for money
Starting price
0.9
Functionality
Access Controls/Permissions
5/5
API
5/5
2-Way Messaging
4.3/5
Top Features
Activity Tracking
N/A
By-Extension Reporting
N/A
Calendar Management
N/A