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Countly
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Privacy-first, AI-ready analytics and user engagement
Table of Contents
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Countly - 2026 Pricing, Features, Reviews & Alternatives
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Countly overview
What is Countly?
Countly is a privacy-first, AI-ready analytics and engagement platform designed for organizations that want full control over their data. With on-premises or private cloud deployment, Countly keeps your data secure, compliant, and completely yours.
Across web, mobile, and connected devices, Countly helps teams understand how people use their products and take action with real-time insights, retention analytics, performance monitoring, and in-app messaging tools.
Countly empowers product, engineering, and data teams to work confidently with secure access controls and a future-proof foundation built for AI-driven customer experience innovation.
Key benefits of using Countly
Deploy on-premises or in a private cloud to maintain complete control over data, compliance, and governance.
✓ AI-ready, first-party foundation:
Collect accurate, first-party behavioral data designed for advanced analytics, automation, and AI-driven decision-making.
✓ Analytics across any digital device:
Track user behavior consistently across web, mobile, desktop, smart TVs, wearables, and IoT devices for a unified, cross-platform product view.
✓ Act on your data with built-in engagement tools:
Trigger in-app messages, surveys, NPS, alerts, and personalization flows based on real-time behavior—closing the loop between insight and action.
✓ Comprehensive product intelligence suite:
Access event analytics, funnels, retention, user profiles, performance metrics, crash analytics, and feedback—all in one platform.
✓ Modular and customizable:
Enable only the features you need and tailor tracking, dashboards, and data structures to match your product and workflows.
✓ Enterprise-grade security:
Benefit from SSO/SAML, granular permissions, audit logs, encryption, and flexible privacy controls for secure, compliant operations.
✓ Scales with your product:
Handle high-volume event data across multiple products, teams, and regions—without vendor lock-in or shared-cloud constraints.
Starting price
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Countly’s user interface
Countly reviews
Overall rating
4.6
/5
19
Positive reviews
89
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.94/10
5
4
3
2
1
14
3
2
0
0
Francesco B.
Chief of Operations
Paulius G.
Software Architect
Murat D.
CEO
Emre Ö.
CO-FOUNDER
Renan A.
Digital Expert
Renan A.
Digital Expert
Who uses Countly?
Based on 19 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Countly's key features
Most critical features, based on insights from Countly users:
All Countly features
Features rating:
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Countly pricing
Value for money rating:
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User opinions about Countly price and value
Value for money rating:
To see what individual users think of Countly's price and value, check out the review snippets below.
Francesco B.
Chief of Operations
Paulius G.
Software Architect
Countly support options
Typical customers
Platforms supported
Support options
Training options
Countly FAQs
Countly has the following pricing plans:
Pricing model: Free, Subscription, Open Source
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Countly?
Countly has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Countly support?
Countly supports the following languages:
Arabic, Chinese (Simplified), Dutch, English, Estonian, French, German, Greek, Hungarian, Italian, Korean, Latvian, Portuguese, Russian, Spanish, Swedish, Turkish, Vietnamese
Q. Does Countly support mobile devices?
Countly supports the following devices:
Android, iPad, iPhone
Q. Does Countly offer an API?
Yes, Countly has an API available for use.
Q. What other apps does Countly integrate with?
Countly integrates with the following applications:
Adjust
Q. What level of support does Countly offer?
Countly offers the following support options:
24/7 (Live rep), Chat, Knowledge Base, FAQs/Forum, Email/Help Desk