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Logi Symphony

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Platform for creating rich, embedded analytics applications.

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Logi Symphony Pricing, Features, Reviews and Alternatives

Logi Symphony product overview

What is Logi Symphony?

Logi Symphony allows both medium and

Key benefits of using Logi Symphony

Create and evolve faster using our agile, web-based design, pre-built elements, and ongoing product improvement.

Embed self-service and dashboards deeper than data discovery tools by providing analytics integrated with your existing security model and infused within your existing workflows.

Partner for success with the #1 OEM vendor in the market, according to Gartner, in 2016

Put your brand first with complete white labeling to ensure your brand is at the core of the customer experience.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Live Online
Webinars
Documentation
Videos

Logi Symphony pricing information

Value for money

4.4

/5

260

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Logi Symphony features

Functionality

4.5

/5

260

Total features

72

9 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
Third-Party Integrations
Alerts/Notifications
API
Reporting & Statistics
Data Import/Export
Customizable Reports

Logi Symphony users reviews

Overall Rating

4.5

/5

260

Positive reviews

93

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.77/10
Rating distribution

5

4

3

2

1

159

82

17

1

1

Pros
Exago provided us with a great BI tool but even more important they were a great partner to work with. Their guidance and support during the implementation phase of our project was reassuring.
Very responsive and timely response to inquiries. The support team is also very good with coming up with innovative solutions for complex report needs.
The visualizations and ad hoc reporting capabilities are great. The simple licensing model is a must, and very good customer support.
Cons
Data hub does not work as expected and performance is bad.
A little confused at the beginning if you used to other bi tool.
As a longtime user comparing the past to present leaves me disappointed.
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David W.

Head of Engineering

Information Technology and Services, 51-200 employees

Review source

Overall Rating

Ok but not ground-breaking

Reviewed 2 years ago

Transcript

Speaker 1: Hi, I'm David, head of engineering. I give Exago BI a three out of five. For more reviews...

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David W.

Head of Engineering

Information Technology and Services, 51-200 employees

Review source

Overall Rating

A mixed bag of analytics products

Reviewed 2 years ago

Transcript

David W.: Hi. I'm David, head of engineering for data and business intelligence. I give Logi Analytics...

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Muhammad A.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best Business Reporting Tool

Reviewed 3 years ago

Great product and highly recommended. Those who have been working with financial institutes or the GRC domain can make the most out of this tool in terms of addressing the reporting requirements of their customers.

Pros

Izenda is one of the best tools when it comes to customizing reports for business users. The design layout is easy to understand and very user friendly. Users can simply drag and drop and create their own report within minutes. Highly recommended tool.

Cons

Design layout needs to be a little bit more expanded and colors can be more effective which allows users to navigate more effectively.

BH
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Buck H.

Information Technology and Services, 201-500 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Dundas BI Earned Our Decision

Reviewed 5 years ago

We have years of data that need mined. This requires the stakeholders to play with the data. We can give them all the metrics we can define, but when a user gets the chance to turn the data on its side and inside out, and then when they can bounce it around between each other, mark it up and change the visualizations on demand, it allows them to work from intuition. We are striving to help our users work from intuition, as well as from logic, to make observations; and, Dundas BI offers the ability to feed intuition.

Pros

Dundas BI is a solid platform: it's more than a tool. With solid row-level security, a hefty selection of visualizations and the opportunity to present our user base with the ability to play with data, they won our vote. We compared them against: Tableau, Sisense, Domo and iDashboards. These comparative products had strengths as well, but when we made our decision, it was because Dundas gives our end users great control over visualizing what they see without unnecessary programming as well as our ability to use native SQL views we've already written with no need for modification. This in tandem with row-level security that we control at the data level made a perfect fit for our organization.

Cons

I like to get up and going intuitively. There wasn't a quick-start guide on how to create your first dashboard: it was pieces of learning. Having now gone through the majority of their 100-level and 200-level courses and having created a number of assets, I can see why Dundas wants you to do their training...but for heavy programming go-getters, I wish there had been a quick document to start. They did, however, respond amazingly as they hit my demands for learning head on and answered my questions rapidly, even assigning me access to a technician for a few days while I was in crunch mode.

DT
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DANNY T.

Management Consulting, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Good Value, but not the best

Reviewed 5 years ago

Overall, the product is working as intended. Like anything else, as you get more comfortable with it & start to learn the quirks it becomes a little like second nature.

Pros

The initial attraction to the software was the look. It's slick & clean & making visualizations is snappy & they look good with little tuning. That was a big selling point. The platform is built so that you can customize based on your needs & that's huge. Plus, the cost was a fraction of the largest competitor we reviewed.

Cons

Customer Service can be a bit choppy. You can't "call in" for an answer, unless it's a quick one, if you need help troubleshooting something while you're in the thick of it - sorry, you need to schedule the time when things go wrong. There were other issues with being sold different licenses than what we used in our trial, with no clear understanding of the separation until after the fact. Debugging data errors, if you're working with alot of data can be a NIGHTMARE.

DE
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Dan E.

Internet, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Exago works for SaaS companies looking to integrate Ad Hoc Reporting

Reviewed 4 years ago

Our experience has been uniformly positive, from sales, to implementation, to ongoing support.

Pros

We implemented Exago as an Ad Hoc Reporting tool for our customers, to go beyond the built-in reports we already provide. Exago gives them the flexibility to build their own quick ("Express") reports, create advanced and highly formatted reports, create dashboards, charts, and pivots, and to schedule reports to be automatically generated and mailed to a specified group of people. It was straightforward to integrate it with our platform, give customers a filtered view of just their own data, and customize the product for our specific needs. We evaluated a number of competing products and Exago was the winner for features, integration, and pricing.

Cons

Many of the products in this category are true Business Intelligence platforms, designed to be used by professionals in large corporate or organizational settings. But our customers are regular people, often volunteers, without professional training in complex software. The help is generally good and there are lots of video tutorials. But it would be nice if Exago had more wizards to step users through setting up a more complex report.

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Blake R.

Financial Services, 51-200 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Was Great Now Just Good -- 2+ Years of Decline

Reviewed 3 years ago

Logi has been a great tool for the success of my company. Logi has changed quite a bit over the 10 years I've worked with the product. Since be purchased by a few years ago the change has not been for the better. Stable relationships in the software industry are hard to come by, but those existed with Logi for a long time. Now turnover seems to be high. The quality of the product has decreased and new features have been slow. A lot of new products have come and gone and the Logi ecosystem (Info, Self Service, Predict, etc.) is confusing as ever. My faith in Logi is at an all-time low, but luckily the product remains solid. For a new user, the company may be fine. As a longtime user comparing the past to present leaves me disappointed.

Pros

The Logi Info platform allows for quick time to market. My team can create a brand new report in a matter of days where other solutions would take weeks. Logi Info places nicely with 3rd party frameworks and libraries.

Cons

The investment in the Info platform seems to be declining. There used to be new features on a regular basis, but now the product is pretty stagnant.

Logi Symphony FAQs

Q. What type of pricing plans does Logi Symphony offer?

Logi Symphony has the following pricing plans:
Pricing model: Subscription
Free Trial: Available


Q. Who are the typical users of Logi Symphony?

Logi Symphony has the following typical customers:
Large Enterprises, Mid Size Business


Q. What languages does Logi Symphony support?

Logi Symphony supports the following languages:
English


Q. Does Logi Symphony offer an API?

Yes, Logi Symphony has an API available for use.


Q. What level of support does Logi Symphony offer?

Logi Symphony offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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