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Basecamp
Flexible project management and team communication tool
Last updated: April 2025
Table of Contents
Basecamp - 2025 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: April 2025
Starting from
15
/user
Per month
Alternatives with better value for money
Basecamp’s pros and cons based on 14,510 verified reviews
To identify what users like and dislike about Basecamp, our data scientists apply advanced modeling techniques to our proprietary reviews data. We've sorted the resulting list of pros and cons based on the percentage of users who expressed positive sentiment toward the given topic in their reviews.



Efficient file sharing
94% of reviewers feel positive about Basecamp's file sharing capabilities. Reviewers appreciate the ease of sharing documents, images, and other files in real-time, which enhances team collaboration and ensures everyone has access to the necessary materials. They find it beneficial for keeping all project-related files in one centralized location, reducing the need for multiple tools and improving overall efficiency.
Enhanced team communication
92% of reviewers feel positive about Basecamp's team communication features. Users indicate that the platform provides a centralized location for all communication, making it easier to keep everyone on the same page. They value the instant messaging and notification systems, which help in maintaining constant communication and ensuring that important updates are not missed.
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Streamlined team collaboration
90% of reviewers feel positive about Basecamp's team collaboration tools. Reviewers appreciate the ability to assign tasks, set deadlines, and track project progress in one place. They find the shared dashboards and project templates particularly useful for keeping everyone informed and aligned, which enhances productivity and helps in meeting project deadlines.
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Effective project organization
86% of reviewers feel positive about Basecamp's organizational features. Users report that the software helps them keep all project-related information, tasks, and documents well-organized. They value the ability to create to-do lists, schedule tasks, and store files in an orderly manner, which simplifies project management and improves overall efficiency.


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Seamless client management
85% of reviewers feel positive about Basecamp's client management capabilities. Reviewers appreciate the ability to communicate with clients, share project updates, and assign tasks directly to clients. They find it useful for keeping clients informed and involved throughout the project lifecycle, which enhances client satisfaction and streamlines project workflows.

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Frequent technical issues
54% of reviewers feel negative about Basecamp's issue management. Users report encountering various bugs and glitches, such as freezing, slow performance, and problems with tagging and notifications. They find these technical issues disruptive and time-consuming, impacting their overall productivity and user experience.
Overwhelming notifications
45% of reviewers feel negative about Basecamp's notification system. Users mention that the default settings generate an excessive number of email notifications, which can be overwhelming and lead to important updates being missed. They find it challenging to manage and customize notifications to suit their preferences.

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Inefficient search functionality
45% of reviewers feel negative about Basecamp's search functionality. Reviewers indicate that the search feature is often slow, clunky, and inaccurate, making it difficult to locate specific files, tasks, or discussions. They find the lack of advanced search options and filters frustrating, which hampers their ability to quickly find relevant information.

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Limited layout customization
40% of reviewers feel negative about Basecamp's layout customization options. Users report that the platform lacks flexibility in terms of personalizing the interface, such as changing color schemes or adding company logos. They find the default layout visually unappealing and not conducive to productivity.

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Subpar user experience
37% of reviewers feel negative about Basecamp's user experience. Users mention issues with permissions, security, and the overall intuitiveness of the platform. They find the lack of hierarchical permissions and the difficulty in managing user roles problematic, which affects their ability to efficiently use the software.


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Basecamp's key features
GetApp's analysis of 449 verified user reviews collected between July 2021 and December 2024 identified Basecamp's most critical features and how it performs according to users.
Reviewers appreciate Basecamp's task management capabilities, highlighting the ease of assigning, tracking, and completing tasks. They find it valuable for keeping teams organized and on track with deadlines. Users report that the to-do lists and ability to change due dates enhance productivity. They also mention that Basecamp facilitates collaboration and communication within tasks, promoting transparency and accountability. The integration with client communication is also noted as a beneficial aspect of Basecamp's task management. Of the 207 Basecamp users who gave detailed accounts of their use of Task Management, 97% rated this feature as important or highly important.
Users report that Basecamp's task editing capabilities provide flexibility and adaptability in managing projects. They appreciate the ease of updating task details, such as deadlines and assignments, as project requirements change. Reviewers indicate that this capability helps correct mistakes and ensures everyone has the most up-to-date information. They also mention that the process is simple and quick, enhancing overall project efficiency. However, some users note the need for manual updates when task dependencies shift. Of the 83 Basecamp users who gave detailed accounts of their use of Task Editing, 96% rated this feature as important or highly important.

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Reviewers indicate that Basecamp's task scheduling feature is helpful for setting deadlines, organizing priorities, and tracking progress. They appreciate the ability to sync with Google, iCal, and Outlook calendars, which keeps everyone aligned. Users report that the built-in calendar and reminder notifications help manage deadlines effectively. However, some users mention the lack of prioritization options for tasks across different projects as a drawback. Overall, they find task scheduling in Basecamp to be seamless and efficient. Of the 157 Basecamp users who gave detailed accounts of their use of Task Scheduling, 96% rated this feature as important or highly important.

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Reviewers find Basecamp's project planning and scheduling capabilities to be simple and organized. They highlight the ability to set up projects, assign tasks, and track deadlines and milestones. Users appreciate the clear overview of tasks and priorities, which helps in successful project management. They also mention the ease of collaboration and real-time updates as beneficial aspects. Some users note that the interface allows for convenient tracking of important dates and maintaining project timelines. Of the 148 Basecamp users who gave detailed accounts of their use of Project Planning/Scheduling, 94% rated this feature as important or highly important.

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Users report that Basecamp's task progress tracking feature promotes accountability and transparency within teams. They appreciate the real-time updates on task statuses, which help identify bottlenecks and ensure timely completion. Reviewers indicate that this capability enhances collaboration and efficient project management. They also mention the ability to monitor tasks through checklists and Hillcharts, providing clear insights into project advancement. However, some users find the lack of multiple statuses a limitation. Of the 116 Basecamp users who gave detailed accounts of their use of Task Progress Tracking, 93% rated this feature as important or highly important.
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Reviewers highlight Basecamp's file sharing capabilities as efficient and user-friendly. They appreciate the ability to upload, organize, and share files within projects, which facilitates collaboration. Users report that the cloud-based system allows for easy access and management of important documents. They also mention the integration with Google Drive and the ability to handle large files as beneficial aspects. However, some users prefer using other platforms for file sharing, noting limitations in Basecamp's functionality. Of the 110 Basecamp users who gave detailed accounts of their use of File Sharing, 93% rated this feature as important or highly important.
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All Basecamp features
Features rating:
Basecamp alternatives
Basecamp pricing
Value for money rating:
Starting from
15
/user
Per month
Basecamp integrations (260)
Integrations rated by users
We looked through 14,510 user reviews, to identify which products are mentioned as Basecamp integrations, and what is the users perception.
“We did set up this integration in order to make it easy to create the necessary project documents and forms.”
“It has been making it easy to generate documents and files for our projects work.”
“It has been great for creating the forms and files we need during the project.”
Fletcher Harris Jr
Renewable Energy Plant Specialist
“Most of our reference material is stored in Google Drive so the integration is critical. ”
“We use Google Drive to store files and attaching files to the project is very important. ”
“our files live in google drive and then can be interacted with easily in BaseCamp”
Whit Bones
Senior Director of Marketing and Communications
“We use Field Trip to link these two; need this to keep everyone up to date on assignments”
“Faster messaging through Slack instead of Basecamp when you need an instant reply.”
Ben Lightner
Director
“Having this integration has made it easy for us to monitor and manage time properly during projects.”
“It has been making it easy to track out time usage on each task during the entire project period.”
Laura Giacobbe
Project Manager
“Tasks scheduled for specific team members are easily sent out to their emails without having to create new emails from scratch.”
“Being able to sync and have email forwarded straight from a Basecamp email.”
Joy Mbete
Web development intern
“The importance of integration with Gmail is somewhat important and I sometimes use this method”
mouhssine ettibary
Review service
“The integration allow us to efficiently allocate and manage the available project resources.”
Fletcher Harris Jr
Renewable Energy Plant Specialist
“The integration was set up to allow us to effectively track and manage time during the project in order to ensure projects are completed within proposed timelines.”
Fletcher Harris Jr
Renewable Energy Plant Specialist
“The integration allows us to break down our projects work into tasks tht are easy to manage and monitor.”
Fletcher Harris Jr
Renewable Energy Plant Specialist
“With our own API hooks we use GitHub Issues to create "ToDos" in Basecamp so we're aware of the issues and can track them across the dev teams and client services.”
Gavin Melling
Technical Project Manager
“To get more clear and sorted management of huge projects as I have other side hustles.”
Reha Khisti
Proofreader
“As a developer being able to post to projects from Beanstalk allowed for customer updates out of the box.”
Craig Fairhurst
Web developer
“I have forms that clients fill out and I want to keep everything in the same place.”

Melanie Latrelle Grandoit
Web Designer and Photographer
“Integration of Basecamp makes it easy and effortless to connect Basecamp with other products like Slack.”

Sam J Ogola
New Business Manager
Basecamp support options
Typical customers
Platforms supported
Support options
Training options
Basecamp reviews
Overall rating
4.4
/5
14.5K
Positive reviews
87
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.01/10
7.2K
5.4K
1.4K
249
73
Why do users choose Basecamp?
What would users change about Basecamp?
Basecamp FAQs
Basecamp has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Basecamp?
Basecamp has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Basecamp support?
Basecamp supports the following languages:
English
Q. Does Basecamp support mobile devices?
Basecamp supports the following devices:
Android, iPad, iPhone
Q. Does Basecamp offer an API?
Yes, Basecamp has an API available for use.
Q. What other apps does Basecamp integrate with?
Basecamp integrates with the following applications:
Wufoo, Slickplan, Retool, Centreli, GitHub, Workbooks, Tracked, Todoist, Dropbox Business, Pleexy, TimeCamp, Jira, TrackingTime, Ybug, DataGrail, Formstack Forms, Everhour, Instabug, Timeneye, Expiration Reminder, TeamRetro, FeatValue, Time Doctor, Jitbit Helpdesk, Zapier, Pivotal Tracker, Recur, Gmail, Moon HRM, Zoho Flow, Timely, Deskpro, Marker, Klips, OmniFocus, Usersnap, Trello, Pipedrive, Calamari, Userback, TestLodge, Freshdesk, Gravity Forms, Monkedo, Helpwise, Jotform, BrightGauge, Harvest, SureTriggers, EvantoDesk, Slack, Workstack, ScrumDo, Unito, Akita, Proposify, Claritee, Nusii, Microsoft To Do, Apideck, Team O'clock, Eventbrite, SupportBee, Float, Resource Guru, ClickUp, Hubstaff, Clockify, Google Calendar, ClicData, Easy Insight, TeamTime, Asana, CoSchedule Marketing Suite, AssessTEAM, Cyfe, Evernote Teams, Toggl Track, Tick, Ziflow, viaSocket
Q. What level of support does Basecamp offer?
Basecamp offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep)