App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Basecamp Logo

Write a review

Flexible project management & team communication tool

(117)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Basecamp Pricing, Features, Reviews and Alternatives

Basecamp FAQs

Q. What type of pricing plans does Basecamp offer?

Basecamp has the following pricing plans:
Starting from: $15.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Basecamp?

Basecamp has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Basecamp support?

Basecamp supports the following languages:
English


Q. Does Basecamp support mobile devices?

Basecamp supports the following devices:
Android, iPad, iPhone


Q. Does Basecamp offer an API?

Yes, Basecamp has an API available for use.


Q. What other apps does Basecamp integrate with?

Basecamp integrates with the following applications:
Wufoo, Slickplan, GitHub, Workbooks, Tracked, Todoist, Dropbox Business, TimeCamp, Jira, Formstack Forms, Everhour, Instabug, Expiration Reminder, Time Doctor, Jitbit Helpdesk, Zapier, Pivotal Tracker, Gmail, Zoho Flow, Klipfolio, OmniFocus, Usersnap, Trello, Pipedrive, Calamari, Userback, TestLodge, Freshdesk, Gravity Forms, Jotform, Harvest, EvantoDesk, Slack, Workstack, ScrumDo, Unito, Akita, Proposify, Microsoft To Do, Eventbrite, SupportBee, Float, Resource Guru, ClickUp, Hubstaff, Clockify, Google Calendar, ClicData, Easy Insight, TeamTime, Asana, CoSchedule Marketing Suite, AssessTEAM, Cyfe, Evernote Teams, Toggl Track, Tick


Q. What level of support does Basecamp offer?

Basecamp offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep)

Basecamp product overview

Price starts from

15

/user

Per month

What is Basecamp?

Basecamp is the go-to collaboration tool for thousands of teams across the globe. It offers project management, file sharing, chat, messages, and more.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Knowledge Base
Chat
24/7 (Live rep)

Training options

Live Online
Videos
Documentation
Webinars

Not sure about Basecamp? Compare it with a popular alternative

Basecamp logo

Basecamp

4.4
(14.4K)

Starting from

15

/user

Per month

Free plan
Free trial
Pricing range

Starting from

10.99

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Basecamp pricing information

Value for money

4.2

/5

14.4K

Starting from

15

/user

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Basecamp features

Functionality

4.2

/5

14.4K

Total features

64

12 categories

Most valued features by users

Task Management
Collaboration Tools
Alerts/Notifications
Activity Dashboard
Third-Party Integrations
Access Controls/Permissions
Prioritization
API

Functionality contenders

Basecamp users reviews

Overall Rating

4.4

/5

14.4K

Positive reviews

87

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.01/10
Rating distribution

5

4

3

2

1

7.2K

5.3K

1.4K

249

73

Why do users choose Basecamp?

What would users change about Basecamp?

Pros
Our company likes the ability to share content with the entire team no matter where anyone is in the world. Simple secure login from any computer and poof instant content for all to read & share.
Basecamp is a professional software, but I like its simplicity. It is very very nice to connect with.
I like this app because it is user friendly which is important but most important is the pricing.
Cons
I believe the roll out of this new website and way of tracking our progress was poor and has cause a lot of frustration, discouragement and even loss of membership for our older members.
At times it can get confusing and files seem to get lost in the shuffle.
You know how you have to have check your email and phone regularly. You can just add Basecamp to the list, but it's worse, because at least you get notified of emails.

Overall rating contenders

AvatarImg
AvatarImg

Jakob B.

International Development Manager

Sports, 11-50 employees

Review source

Overall Rating

Not as flashy but a great solution for a specific type of organization

Reviewed 4 years ago

Transcript

Jake: Hi, I'm Jake. I work for an events company and I do international development, and I give Basecamp...

AvatarImg
AvatarImg

Troy H.

Founder at SoTellUs

Marketing and Advertising, 1-10 employees

Review source

Overall Rating

We use it every day!

Reviewed 3 years ago

Transcript

Troy H.: Hey, my name is Troy, and I am the owner of a software company. I would give Basecamp a five...

AvatarImg
AvatarImg

Paul W.

Arts and Crafts, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

I always come back to Basecamp

Reviewed 3 years ago

We have three sites. What Basecamp has provided is the unification of messages and tasks across all sites. It has added transparency that is invaluable to all of our team. We can keep important documents. Onboarding videos and other useful information. No more scraps of paper or post-it notes on peoples desks. It provides real accountability for everyone on the team. So simple to use which means 100% user adoption. Everyone loves Basecamp and we have tried every PM software out there. Basecamp is the best in the business!

Pros

When you first start using basecamp, two things strike you the most. It’s clean super tight interface and the lack of some common functions. I see both of these things as a positive. This might seem odd but you soon realise that the makers at Basecamp are uncompromising in their relentless pursuit of keeping you efficient. No bloat. No complication. These all adds up to adoption by the whole team. Which for me is the most important thing. You can have a perfect project management system, but if no one uses it. It’s useless. Basecamp’s gets everything on the same page.

Cons

I would love the app to give you persistent reminders for tasks! Snooze for 5 mins etc.

AvatarImg
AvatarImg

Maszni A.

Entertainment, 1,001-5,000 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Good software for building project management

Reviewed 3 years ago

I mainly use it to collaborating on project with my team members which working on the other branches. We can communicate and work on the same task in real-time and making the project collaboration process very effective.

Pros

The feature and menu is perfectly placed in the software dashboard. I can easily find the tools that i need really fast and that has speed up my work progress. All my project and the progress can be tracked by the visual percentage thus make it more easier to know the project level of completion.

Cons

Basecamp tools for task management is somewhat lacking because there are no tools to managing a complex project that need many resources for the project. The software dashboard and overall design is too old and very unappealing compared to other software that has more modern looking software design.

AR
AvatarImg

Verified reviewer

Computer Games,

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

Share this review:

Nearly great but not quite

Reviewed 6 years ago

We felt that the "all in one" nature of the software was great, but beyond our initial tests we found it lacking in adaptability to fitting into the way WE work, (it wants you to wholly adopt their approach and we felt that there was an internal resistance to that development style) - therefore we abandoned the platform and looked for alternatives.

Pros

For years we have been looking for an all in one project and task management system to use with our business. And BaseCamp is so nearly it, it has most of the features you'd expect but presents them in a different way to most other task tracking systems. On the positive side, it's easy to use, friendly to the eye and everything is where it should be. It has some nifty features that you can easily become over-reliant on that aren't present in other management software tools. One recent addition was the Hill Chart where you plot a task on an "planning hill" - in a really visual way. This is totally unique and works well, helping you quickly identify the progress of any given task. As a project manager, this is a very useful way of seeing where everything currently "is at"

Cons

Onto the Cons: For us, we found that the software was too verbose in its approach, it has a work log system where each user is expected to fill in a diary of what they have done today - sure, this can be switched off in the options, but the regularity of BaseCamp e-mailing you is far too high as a default. By default you're constantly managing e-mails from the system (which is precisely what is is...

AT
AvatarImg

Andrew T.

Marketing and Advertising, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Basecamp was our agency tool

Reviewed 4 months ago

Overall I would recommend Basecamp as it's better than trying to manage everything through Outlook. One piece of advice is to make sure that each project is closed out with all critical files included. That way, if someone needs to look back at the previous year, they can find everything in one spot.

Pros

The agency that we employed provided us with our own basecamp. We were able to customize it to our team, managing access. The ultimate benefits of Basecamp are not only project management, but the ability it provided to hold the agency accountable. The documentation tools proved to be vital.

Cons

The email notifications. I wished that the tool was able to be more granular in which projects we could email people about, the length of time they would be emailed, and the frequency of the email.

AvatarImg
AvatarImg

Jason F.

Design, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Making project management easier

Reviewed 3 years ago

Overall, Basecamp is a solid product that I use almost daily to manage projects. I haven't had any major issues with the software but would like to be able to easily reference tips and tricks to improve my workflow.

Pros

The ability to collaborate with other people on my team on task management is critical to making sure the work is done on time. Basecamp also allows me to communicate with clients and vendors on project specifics tasks and goals which means less time writing emails and more time getting things accomplished.

Cons

The user interface is a little too bare-bones, and things aren't always intuitive. I would like to see more tips on how to set projects up and manage them properly.

Related categories