Basecamp Pricing, Features, Reviews & Comparison of Alternatives

Basecamp

Flexible project management & team communication tool

4.32/5 (12,063 reviews)

Basecamp overview

What is Basecamp?

Basecamp is a collaborative project management and daily task tracking application suitable for use by teams of all sizes, from SMBs to large enterprises. As well as providing features for task management and team communication, Basecamp enables the management and safe, secure storage of project related material and communications.

Basecamp can be used by freelancers and small teams, as well as dispersed, multinational teams to communicate on project ideas, tasks and deadlines and streamline remote work. Basecamp's project management tool can be used to send messages, share and collaborate on files and documents, time tasks, define deadlines, and give feedback.

Basecamp uses a simple, visual interface to help individuals and teams manage their shared and personal projects and tasks. Within each team member's Basecamp account, the dashboard provides an overview of all assignments, notifications, discussions, to-dos, files, text documents and events in a single glance.

The optional permissions and views in Basecamp mean users can choose which team mates and clients to collaborate with. The message board tool can be used to send messages, host discussions, organize events and meetings, share files and emails, and assign tasks.

Basecamp provides a project management solution for organizing both internal team projects, as well as client projects. Admins can choose to restrict permissions and views for project items, as well as entire projects. This allows users to share certain items with clients, while keeping other items private for sharing among the team.
basecamphq.com

Pricing

Starting from
$99/month
Pricing options
Free
Subscription
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Canada, United Kingdom, Australia, China, India

Supported languages

English, Danish, Dutch, Finnish, French and 7 other languages, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish
Basecamp screenshot: The Basecamp home screen provides an overview of all teams and projectsWhat is Basecamp?Basecamp screenshot: Basecamp's discussion threads replace hard-to-follow email chainsBasecamp screenshot: Team visible to-do lists and due dates help to foster a culture of accountability  Basecamp screenshot: Team members are automatically asked what they've worked on each day, week, or month, depending on the setup by admin  Basecamp screenshot: Project progress, individual team member activity, key activities, overdue to-dos, approaching deadlines, and more are summarized in Basecamp's reportsBasecamp screenshot: Group chat and instant messaging are built in to Basecamp, eliminating the need for a separate chat toolBasecamp screenshot: Automatic check-in questions can be customizedBasecamp screenshot: PDFs, images and Google Docs can be stored centrally in Basecamp, and organized into folders or color-coded, for access by the all of the teamBasecamp screenshot: Emails can be forwarded into Basecamp to be viewed and commented upon by the team, before also being replied to directly from BasecampBasecamp screenshot: All projects can be viewed on Basecamp's mobile home screen, and any important ones pinnedBasecamp screenshot: Messages, comments, to-dos and more, can be viewed in the Basecamp mobile app, available for iOS and AndroidBasecamp screenshot: The Basecamp mobile app helps users stay up to date with the latest project activity, even when they're on-the-goBasecamp screenshot: A dashboard provides each user with an overview of their to-dos, bookmarks, drafts, and moreBasecamp screenshotBasecamp screenshotBasecamp screenshot:  With Ping, users can send private messages to each other in BasecampBasecamp Demo - Everything

Basecamp reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.2
  4.3
  4.3
Brandon Stewart

Not a Swiss Army Knife, But Offers Extreme Value

Used daily for 2+ years
Reviewed 2020-01-07
Review Source: Capterra

I've used Basecamp for more than 10 years and it has worked with me through three different positions in the three different industries. Their onboarding tools and support team offers a lot of immediate help when you need it. I'm definitely an evangelist for this platform.

Pros
Basecamp 3 offers an intuitive platform and interface for project and operational collaboration across a wide distributed team. It's easy to onboard new team members both inside and outside the organization. The flat-rate price is a steal compared to all of its competitors.

Cons
Basecamp does not try to be all things to all people, which is a blessing and a curse. There are dozens of other features offered by other platform that are not offered by Basecamp. So if those features are critical, you may have to turn to one of the API-driven integrations for a separate fee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Terrance King

Recommended - Use it daily

Used daily for 2+ years
Reviewed 2020-07-20
Review Source: Capterra

We use Basecamp almost on a daily basis. It is fantastic for managing our team and different partners. Our operations side has also been thrilled with the lists that Basecamp provides. Makes it easy for managers to see what has been completed

Pros
Basecamp is well suited for project management. I've used Trello historically but it never had the same degree of functionality. I love the fact that I can have lists, easily collaborate with others and make it almost like a task force that I can assign to various people on our tea.m It was easy enough to implement and also great if you need to hit the ground running since the learning curve is virtually non existant.

Cons
I use Basecamp 2 and the part I like least about the software is that within the cards itself, I can't @person to provide updates. I can assign various cards to specific people but can't call out specific individuals in those cards.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Regina McCormick

Adequate, better than nothing

Used daily for 2+ years
Reviewed 2020-04-03
Review Source: Capterra

Adequate, at best. Better than nothing. More work than it should be, after 5 years of use. I'm not sure this is the best product for as many users and as many projects as we have... maybe ok for a handful of users/customers and 5-10 projects at a time.

Pros
It's better than an excel spreadsheet. I consider it to be a 'starter' PMS. Sort of like a starter home, or first car (if you're parents aren't rich).

Cons
None of our users can use it properly no matter how many times I instruct them, send them cheat sheets, walk them through the process, justify my requirements for how to use it properly. There's too many places for users to put things, too many ways to make it confusing. Nobody seems to be able to find a thread to continue a conversation, and they just keep starting new messages for everything. If you have a lot of files to add to a project, it gets really confusing on which one is the right one - even if you explain that the newest one is top right. If there's too many messages or files - the oldest ones get buried and nobody can figure out how to find them. The archiving system is a nightmare - impossible to find and pull up projects, you can't search by project, you can only search by a file name, and you can't sort your search - it's just a long list, and you'd better hope you were super consistent in naming your files if you ever want to find something again. There's no analytics

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Ryan Watkins

Basecamp allows me to track my team's progress easily and efficiently

Used daily for 2+ years
Reviewed 2020-04-11
Review Source: Capterra

I've used Basecamp for my team for several years now. The communications solutions, file management services and archival features are all excellent. As an administrator and user, I highly recommend Basecamp for any organization with several ongoing and simultaneous projects.

Pros
Basecamp is a project management solution that allows me to stay on top of my team's projects with ease. Projects can be categorized and organized so that only members working on a particular project are exposed to the communications and back and forth. We use Basecamp as our primary solution because it is easy to implement and onboard, simple to use and has a robust set of features that are among the best in the industry for what we need.

Cons
My only complaint is that the different versions of Basecamp have different features. For example, the version we use does not allow for time tracking. While this is not necessary, as we don't bill out by the quarter hour, it would be a nice feature that would allow me to better understand how long certain tasks take my team members. If Basecamp had universal features across all versions, this would be a miracle solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Francis Li

Great for small businesses collaborating with clients and team.

Used daily for 2+ years
Reviewed 2020-05-05
Review Source: Capterra

Overall, Basecamp is integral to our business communication and I highly recommend this for any kind of agency that needs an online proof of the communication. Helps me manage the team but also manage the clients as well.

Pros
I have been a Basecamp user for many companies and when starting my own, I needed the same features. Basecamp had scalable plans to allow me to start small and expand. There was a bit of a learning curve from Basecamp Classic to Basecamp what it is now but I like the changes and the flexibility you have with features for each project you work with.

Cons
The task management part isn't as great as other softwares that focus on task and project management. I feel this is something they can improve on for their out of the box solution instead of relying on other addons or using another software.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Basecamp pricing

Starting from
$99/month
Pricing options
Free
Subscription
Free trial
View Pricing Plans

For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects.

For non-profits and charities, a 10% discount is offered.

For teachers and students, Basecamp is free.

Basecamp features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Multiple Projects
Prioritizing
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Tracking
Third Party Integration

Gantt Charts (133 other apps)
Progress Tracking (136 other apps)
Timesheets (118 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Basecamp

Key features of Basecamp

  • Group discussions
  • File upload
  • File & document sharing
  • Client projects
  • Event organization
  • Agenda view
  • Project templates
  • Chat functionality
  • Due date tracking
  • Emoji
  • Attach files, quotes & code samples
  • Time tracking by project
  • Applause
View All Features

Benefits

Basecamp has been translated into Spanish, French, Italian, German, Finnish, Portuguese, Danish, Dutch, Polish, Swedish, Greek, Russian, Hungarian, and Japanese

Basecamp allows users to archive old projects, as well as to export projects, or elements of projects.

Native mobile apps for iOS and Android mean that Basecamp is accessible to users on the go.

Basecamp integrates with dozens of third party apps, including Chrometa. Cyfe, Ducksboard, Geckoboard, Usersnap, SnapEngage, Bidsketch, Quoteroller, PandaDoc, PageProofer, Zapier, CloudWork, Citrix ShareFile and many more.

Basecamp allows you to communicate and coordinate activities with you colleagues and clients. Set up events using the joint project calendar, start a discussion with one or more people, share files and other media, and share emails.

Basecamp can be used to manage client projects as well as team projects. Share projects with clients and keep internal projects among you and your colleagues.