Basecamp Pricing, Features, Reviews & Comparison of Alternatives

Basecamp

Flexible project management & team communication tool

4.32/5 (11,849 reviews)

Basecamp overview

What is Basecamp?

Basecamp is a collaborative project management and daily task tracking application suitable for use by teams of all sizes, from SMBs to large enterprises. As well as providing features for task management and team communication, Basecamp enables the management and safe, secure storage of project related material and communications.

Basecamp can be used by freelancers and small teams, as well as dispersed, multinational teams to communicate on project ideas, tasks and deadlines. Basecamp's project management tool can be used to send messages, share and collaborate on files and documents, time tasks, define deadlines, and give feedback.

Basecamp uses a simple, visual interface to help individuals and team's manage their shared and personal projects and tasks. Basecamp's dashboard provides an overview of all your discussions, to-dos, files, text documents and events in a single glance.

The optional permissions and views in Basecamp mean you can choose which team mates and clients to collaborate with. The PM tool can be used to send messages, host discussions, organize events and meetings, share files and emails, and assign tasks.

Basecamp provides a project management solution for organizing both internal team projects, as well as client projects. You can choose to restrict permissions and views for project items, as well as entire projects. This allows users to share certain items with clients, while keeping other items private for sharing among the team.
basecamp.com

Pricing

Starting from
$99/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 5 other markets, Europe, India, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Danish, Dutch, Finnish, French and 7 other languages, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish
Basecamp screenshot: The Basecamp home screen provides an overview of all teams and projectsWhat is Basecamp?Basecamp screenshot: Basecamp's discussion threads replace hard-to-follow email chainsBasecamp screenshot: Team visible to-do lists and due dates help to foster a culture of accountability  Basecamp screenshot: Team members are automatically asked what they've worked on each day, week, or month, depending on the setup by admin  Basecamp screenshot: Project progress, individual team member activity, key activities, overdue to-dos, approaching deadlines, and more are summarized in Basecamp's reportsBasecamp screenshot: Group chat and instant messaging are built in to Basecamp, eliminating the need for a separate chat toolBasecamp screenshot: Automatic check-in questions can be customizedBasecamp screenshot: PDFs, images and Google Docs can be stored centrally in Basecamp, and organized into folders or color-coded, for access by the all of the teamBasecamp screenshot: Emails can be forwarded into Basecamp to be viewed and commented upon by the team, before also being replied to directly from BasecampBasecamp screenshot: All projects can be viewed on Basecamp's mobile home screen, and any important ones pinnedBasecamp screenshot: Messages, comments, to-dos and more, can be viewed in the Basecamp mobile app, available for iOS and AndroidBasecamp screenshot: The Basecamp mobile app helps users stay up to date with the latest project activity, even when they're on-the-goBasecamp screenshot: A dashboard provides each user with an overview of their to-dos, bookmarks, drafts, and moreBasecamp screenshotBasecamp screenshotBasecamp screenshot:  With Ping, users can send private messages to each other in Basecamp

Basecamp reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.2
  4.3
  4.3
Brandon Stewart

Not a Swiss Army Knife, But Offers Extreme Value

Used daily for 2+ years
Reviewed 2020-01-07
Review Source: Capterra

I've used Basecamp for more than 10 years and it has worked with me through three different positions in the three different industries. Their onboarding tools and support team offers a lot of immediate help when you need it. I'm definitely an evangelist for this platform.

Pros
Basecamp 3 offers an intuitive platform and interface for project and operational collaboration across a wide distributed team. It's easy to onboard new team members both inside and outside the organization. The flat-rate price is a steal compared to all of its competitors.

Cons
Basecamp does not try to be all things to all people, which is a blessing and a curse. There are dozens of other features offered by other platform that are not offered by Basecamp. So if those features are critical, you may have to turn to one of the API-driven integrations for a separate fee.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Ryan Watkins

Basecamp allows me to track my team's progress easily and efficiently

Used daily for 2+ years
Reviewed 2020-04-11
Review Source: Capterra

I've used Basecamp for my team for several years now. The communications solutions, file management services and archival features are all excellent. As an administrator and user, I highly recommend Basecamp for any organization with several ongoing and simultaneous projects.

Pros
Basecamp is a project management solution that allows me to stay on top of my team's projects with ease. Projects can be categorized and organized so that only members working on a particular project are exposed to the communications and back and forth. We use Basecamp as our primary solution because it is easy to implement and onboard, simple to use and has a robust set of features that are among the best in the industry for what we need.

Cons
My only complaint is that the different versions of Basecamp have different features. For example, the version we use does not allow for time tracking. While this is not necessary, as we don't bill out by the quarter hour, it would be a nice feature that would allow me to better understand how long certain tasks take my team members. If Basecamp had universal features across all versions, this would be a miracle solution.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

I'm not sure if it's the same people on this one, since there are different versions of this gig sw

Used occasionally for free trial
Reviewed 2018-10-29
Review Source: Capterra

For the fact that it's an app on a major app store, I would have obviously come across it, for the fact that it was something of some form of various thing that I would come across in categorical and ad hoc searching, as it turns out. Aside from not understanding what the purpose of the software was, based on the description that was included in all of the versions in the App Store, I found it particularly disparaging to the community that they framed the purpose of the app as an occupation and dump in of trucks and trailers, and tons of people from out of town, on any given day, whereas the trailers were there in supposition that they were showers that were provided to the homeless, on one day. On one hand, they're not there every day, but on the other hand, it was a bit strange that this ended up being what the app is about.

Pros
In essence, I suppose that this app seems a bit in opposition to the browsing app store user coming across it and then, at some point, upon trying to understand what the portent of the impact of the software is, fairly soon turns up browsing through more apps, wondering what this app is about; particularly to have 3 release versions of it, at this point in time. Regardless, it turned in to a yellow sign "base camp" social work news article publication thing for the sake of publicizing push material of support for what ended up being a seething attrition for the locals of the area where the "base camp" installment of "obviously, it's on account of the app in the app store thing," and on top of that, there was significant opposition to me as a mental health client recipient of services (supposedly), just tangentially, and for a few times, perhaps, of this art therapy group of people, and then they talked and acted out towards me in my head, outside of any sort of professional or service provider and client circumstances.

Cons
I feel like the spirit of development in software, for the purpose of disparaging the client, of a completely different and separate supposition of relation, whatsoever, in regards to the original purpose of meeting with these developers, is simply wrong and unprofessional. These developers cause a significant problem in a different locality between people who are not housed in downtown Los Angeles, on the incident that happened witnessed, and whatever the story was in my head about what anyone might think about such an influx of people in to the area, which is all too common, in various ways; On top of that, they're plotted right at 222 S. Hill St. 7th floor, Los Angeles, CA, 90012, and they do events of disparagement against me and my family commonly, while trying to suppose that their self esteem is supported and is superior, while homeless and mentally ill bullying and stalking victims are inferior, on account of group brute strength over an individual. They run ostensibly false and slight charity drives for supposedly unfortunate other people.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Clayton Chase

Hands-down my favorite project management software

Used daily for 2+ years
Reviewed 2020-02-25
Review Source: Capterra

I really love Basecamp. It is simple, powerful, and gets out of your way so you can get work done. It has replaced about three other apps (including Slack) for our team. In Basecamp communication is now centered on getting things done and improving our products versus just chatting. There is an ideology to understand when using Basecamp but if you can adopt that you will be more productive and less stressed about getting work done.

Pros
Very affordable especially considering how many other solutions it replaces. Very clean minimal interface that gets out of your way and lets you get work done. Very fast and reliable. The mobile app is fantastic as well.

Cons
There is a little bit of a learning curve with the single page interface but that is be design.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Stefanie Markiewicz

Basecamp Review

Used daily for 2+ years
Reviewed 2020-04-02
Review Source: Capterra

Overall, this is the most easy to understand and easy to navigate project CRM tool that I have used.

Pros
I think the system is very user-friendly. If someone was new to it, it wouldn't take much time for them to catch onto how to create and assign out tasks and task lists.

Cons
Using it as a daily task organizer only worked for select departments who had ALL tasks housed within the system. For departments that had additional tasks (client phone calls etc.) keeping up with daily tasks/keeping all teams up-to-date within the system was difficult. You can only view one persons task list at a time to see what they have overdue, what is on deck for the day and what tasks are upcoming. If you have multiple team members on the project there is no easy way to see a quick overview of where everything stands aside from looking the actual project folder.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 9/10

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Basecamp pricing

Starting from
$99/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects.

For non-profits and charities, a 10% discount is offered.

For teachers and students, Basecamp is free.

Basecamp features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Multiple Projects
Prioritizing
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Reporting & Statistics
Task Management
Task Tracking
Third Party Integration

Gantt Charts (126 other apps)
Progress Tracking (130 other apps)
Timesheets (115 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for Basecamp

Key features of Basecamp

  • Group discussions
  • File upload
  • File & document sharing
  • Client projects
  • Event organization
  • Agenda view
  • Project templates
  • Chat functionality
  • Due date tracking
  • Emoji
  • Attach files, quotes & code samples
  • Time tracking by project
  • Applause
View All Features

Benefits

Basecamp has been translated into Spanish, French, Italian, German, Finnish, Portuguese, Danish, Dutch, Polish, Swedish, Greek, Russian, Hungarian, and Japanese

Basecamp allows users to archive old projects, as well as to export projects, or elements of projects.

Native mobile apps for iOS and Android mean that Basecamp is accessible to users on the go.

Basecamp integrates with dozens of third party apps, including Chrometa. Cyfe, Ducksboard, Geckoboard, Usersnap, SnapEngage, Bidsketch, Quoteroller, PandaDoc, PageProofer, Zapier, CloudWork, Citrix ShareFile and many more.

Basecamp allows you to communicate and coordinate activities with you colleagues and clients. Set up events using the joint project calendar, start a discussion with one or more people, share files and other media, and share emails.

Basecamp can be used to manage client projects as well as team projects. Share projects with clients and keep internal projects among you and your colleagues.