Basecamp Pricing, Features, Reviews & Comparison of Alternatives

Basecamp

Flexible project management & team communication tool

4.31/5 (11,027 reviews)

Basecamp overview

Basecamp is a collaborative project management and daily task tracking application suitable for use by teams of all sizes, from SMBs to large enterprises. As well as providing features for task management and team communication, Basecamp enables the management and safe, secure storage of project related material and communications.

Basecamp can be used by freelancers and small teams, as well as dispersed, multinational teams to communicate on project ideas, tasks and deadlines. Basecamp's project management tool can be used to send messages, share and collaborate on files and documents, time tasks, define deadlines, and give feedback.

Basecamp uses a simple, visual interface to help individuals and team's manage their shared and personal projects and tasks. Basecamp's dashboard provides an overview of all your discussions, to-dos, files, text documents and events in a single glance.

The optional permissions and views in Basecamp mean you can choose which team mates and clients to collaborate with. The PM tool can be used to send messages, host discussions, organize events and meetings, share files and emails, and assign tasks.

Basecamp provides a project management solution for organizing both internal team projects, as well as client projects. You can choose to restrict permissions and views for project items, as well as entire projects. This allows users to share certain items with clients, while keeping other items private for sharing among the team.
basecamphq.com

Pricing

Starting from
$99/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Canada, China and 5 other markets, Europe, India, Latin America, Middle-East and Africa, United Kingdom

Supported languages

English, Danish, Dutch, Finnish, French and 7 other languages, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish
Basecamp screenshot: The Basecamp home screen provides an overview of all teams and projectsWhat is Basecamp?Basecamp screenshot: Basecamp's discussion threads replace hard-to-follow email chainsBasecamp screenshot: Team visible to-do lists and due dates help to foster a culture of accountability  Basecamp screenshot: Team members are automatically asked what they've worked on each day, week, or month, depending on the setup by admin  Basecamp screenshot: Project progress, individual team member activity, key activities, overdue to-dos, approaching deadlines, and more are summarized in Basecamp's reportsBasecamp screenshot: Group chat and instant messaging are built in to Basecamp, eliminating the need for a separate chat toolBasecamp screenshot: Automatic check-in questions can be customizedBasecamp screenshot: PDFs, images and Google Docs can be stored centrally in Basecamp, and organized into folders or color-coded, for access by the all of the teamBasecamp screenshot: Emails can be forwarded into Basecamp to be viewed and commented upon by the team, before also being replied to directly from BasecampBasecamp screenshot: All projects can be viewed on Basecamp's mobile home screen, and any important ones pinnedBasecamp screenshot: Messages, comments, to-dos and more, can be viewed in the Basecamp mobile app, available for iOS and AndroidBasecamp screenshot: The Basecamp mobile app helps users stay up to date with the latest project activity, even when they're on-the-goBasecamp screenshot: A dashboard provides each user with an overview of their to-dos, bookmarks, drafts, and moreBasecamp screenshotBasecamp screenshotBasecamp screenshot:  With Ping, users can send private messages to each other in Basecamp

Basecamp reviews

Value for money
Features
Ease of use
Customer support
  4.2
  4.2
  4.3
  4.3
Jason Nelson

Better way of doing business

Used daily for 6-12 months
Reviewed 2019-11-18
Review Source: Capterra

While there were other, cheaper PM softwares to consider, one of the reasons I started to look at Basecamp is because they are, in a sense, industry leaders. They are constantly publishing books or podcasts about better ways of doing business and that's something their software does.

Pros
Since switching to Basecamp we've seen better communication, collaboration, and better delivery on projects for our marketing team. The way Basecamp delivers information—keeping it all up front and easily accessible—makes it super easy to find out where a project is at at any given time. We've also seen an increase in productivity. People are spending less time trying to figure out what it is they are doing and spending more time getting tasks checked off their list. It has also improved team morale. PM software can be frustrating, but the user interface has made it more fun. While we haven't rolled this out company wide, we are looking forward to it.

Cons
I think there is room to improve the educational components of Basecamp. Based on their customer experience, are there best usage stories? Are there best practices for implementation and usage that we can use? Key piece is communication. There's a lot of choices for where people can submit updates: Campfire, in the task list, in individual tasks. What are the best practices? Someone, please tell me.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kate Brady

Easy, Affordable Project Management for Your Entire Team

Used daily for 1-2 years
Reviewed 2019-08-16
Review Source: Capterra

Since we started using Basecamp, our project intake process has become much more organized and it's way easier to see what everyone has on their plate. It's also helped us get approval from key stakeholders since everyone at every step of every project has to-dos assigned to them. I also love the integrations. We sync with Everhour so we can keep track of exactly how long it takes to complete each step of each project, which has helped us become more efficient and also see where we're spending our time.

Pros
I love how intuitive Basecamp is to use and how easy it is to keep track of upcoming projects and set priorities. I'm new to project management and it's been so easy to set up every project and teach new employees how to navigate the system. You can set different projects for different teams and even invite clients to view projects. Plus, you don't have a limited number of seats so everyone in our organization can access it without us needing to purchase anything additional.

Cons
There are too many places to communicate within Basecamp so it's important that you have a clear process. You can comment on an overall project thread, a group and in each individual to-do so sometimes it's hard to tell where a comment is located. However, it does show you which to-dos have comments within them and there are easy-access notifications at the top of your screen at all times so as long as comments are recent, they're easy to find.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 9/10

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Christopher Dieguez

Gather around the fire, Basecamp is here!

Used occasionally for 2+ years
Reviewed 2019-08-07
Review Source: Capterra

Basecamp felt fun to use and really made us feel that we were optimizing our workflows in terms of assigning tasks and work flows.

Pros
Basecamp's user interface has changed over the years and has become for easier for clients and client facing individuals. Basecamp became a part of a sales pitch in terms of giving access to clients to a platform where we were accessible and there to help them.

Cons
Basecamp has a lot of bells and whistles that are not immediately apparent. We did have to do a little digging under the hood in order to take advantage of some key features!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chris Naurois

Organising the mess!

Used daily for 2+ years
Reviewed 2019-08-02
Review Source: Capterra

There is a distinct before and after Basecamp in our lives. After the implementation, we noticed a distinct improvement, not just in the output, but also in team culture and job satisfaction. Basecamp helped to clear the mess that project communications were. While we still work a lot of hours, we now streamline it better.

Pros
Centralise all traffic, in-house and with clients.

Cons
It is a single approach to Project Management. The client side could be more developped as well.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Christopher Fendley

We would be a Mess without It

Used daily for 2+ years
Reviewed 2019-07-26
Review Source: Capterra

Despite my complaint about Discussions, I REALLY love this product and honestly cant' see how we could keep organized with the complexity of our projects without it. I know there are other products that do similar things in different ways, but you guys hit perfectly on providing exactly the functionality we need without a lot of extra fluff. We use Basecamp B2 BTW and not B3 because we don't need all the additional fluff of B3. We have other products to handle chat (like Skype etc) so there was nothing about B3 that we needed. WE LOVE BASECAMP B2 !!!

Pros
I love the ease of use, and the how it allows us to keep very complex projects organized via the To-dos etc. I love the fact it lets our teams collaborate in a single location and keep everything related to a project organized. (We use Basecamp B2 FYI)

Cons
DISCUSSIONS. If I had a way to turn off the ability to start a new discussion I would. I like the fact the discussion area shows the chronological listing of activities, but I DO NOT like the concept of a discussion. Everything we do in Basecamp is in the TO-DO section because you can assign ownership and due dates. A DISCUSSION on the other hand, cannot be assigned to someone or a date added. Anything we need to discuss, can be done inside a specific TO-DO item and at the point someone needs to take action it can then be assigned to someone for ownership. A discussion without the ability to assign ownership and a time element is Just a bunch of talking and worthless to a business. I'm also continually having customers go out there and open new discussions when they want something instead of opening a to-do because discussions are the first thing they see. If I could turn off the ability to open a new discussion I would. Because of the issue I just mentioned, it would be VERY HELPFUL if there was an easy way to move an item from a DISCUSSION to a TO-DO. That would make it easy to deal with the situation if someone opened a discussion instead of a to-do and also would make logical sense that people are talking about something for a long time (Discussing it) and then when it's time to get off their butt and do something they could move it to a to-do (have the history of the discussion) and assign ownership.

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 10/10

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Basecamp pricing

Starting from
$99/month
Pricing options
Free
Free trial
Subscription
View Pricing Plans

For businesses, Basecamp costs a flat, fixed fee of $99/month or $999/year. This includes unlimited users and unlimited projects.

For non-profits and charities, a 10% discount is offered.

For teachers and students, Basecamp is free.

Basecamp features

API
Activity Dashboard
Activity Tracking
Automatic Notifications
Collaboration Tools
Drag & Drop Interface
Multiple Projects
Prioritizing
Project Management
Project Planning
Project Time Tracking
Project Tracking
Projections
Task Management
Task Planning
Task Tracking
Third Party Integration

Gantt Charts (113 other apps)
Progress Tracking (122 other apps)
Timesheets (113 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for Basecamp

Key features of Basecamp

  • Group discussions
  • File upload
  • File & document sharing
  • Client projects
  • Event organization
  • Agenda view
  • Project templates
  • Chat functionality
  • Due date tracking
  • Emoji
  • Attach files, quotes & code samples
  • Time tracking by project
  • Applause
View All Features

Benefits

Basecamp has been translated into Spanish, French, Italian, German, Finnish, Portuguese, Danish, Dutch, Polish, Swedish, Greek, Russian, Hungarian, and Japanese

Basecamp allows users to archive old projects, as well as to export projects, or elements of projects.

Native mobile apps for iOS and Android mean that Basecamp is accessible to users on the go.

Basecamp integrates with dozens of third party apps, including Chrometa. Cyfe, Ducksboard, Geckoboard, Usersnap, SnapEngage, Bidsketch, Quoteroller, PandaDoc, PageProofer, Zapier, CloudWork, Citrix ShareFile and many more.

Basecamp allows you to communicate and coordinate activities with you colleagues and clients. Set up events using the joint project calendar, start a discussion with one or more people, share files and other media, and share emails.

Basecamp can be used to manage client projects as well as team projects. Share projects with clients and keep internal projects among you and your colleagues.