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Basecamp

Flexible project management & team communication tool

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Basecamp Pricing, Features, Reviews and Alternatives

Basecamp product overview

What is Basecamp?

Basecamp is a collaborative project management software and daily task tracking application suitable for use by teams of all sizes, from SMBs to large enterprises. As well as providing features for task management and team communication, Basecamp enables the management and safe, secure storage of project related material and communications.

Key benefits of using Basecamp

  • Basecamp has been translated into Spanish, French, Italian, German, Finnish, Portuguese, Danish, Dutch, Polish, Swedish, Greek, Russian, Hungarian, and Japanese

  • Basecamp allows users to archive old projects, as well as to export projects, or elements of projects.

  • Native mobile apps for iOS and Android mean that Basecamp is accessible to users on the go.

  • Basecamp integrates with dozens of third party apps, including Chrometa. Cyfe, Ducksboard, Geckoboard, Usersnap, SnapEngage, Bidsketch, Quoteroller, PandaDoc, PageProofer, Zapier, CloudWork, Citrix ShareFile and many more.

  • Basecamp allows you to communicate and coordinate activities with you colleagues and clients. Set up events using the joint project calendar, start a discussion with one or more people, share files and other media, and share emails.

  • Basecamp can be used to manage client projects as well as team projects. Share projects with clients and keep internal projects among you and your colleagues.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Knowledge Base
    Chat
    24/7 (Live rep)

    Training options

    Live Online
    Videos
    Documentation
    Webinars

    Basecamp pricing information

    Value for money

    4.2

    /5

    13k

    Starting from

    $

    99

    /momonth
    Per Feature

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Basecamp features

    Functionality

    4.2

    /5

    13k
    Total Features68 7 categories

    Most valued features by users

    Task Management
    Collaboration Tools
    Projections
    Project Management
    Prioritization
    Milestone Tracking
    Alerts/Notifications
    Task Progress Tracking

    Functionality contenders

    Trello
    Functionality
    #1
    Jira
    Functionality
    #2
    Basecamp
    Functionality
    #3
    ClickUp
    Functionality
    #4

    Basecamp users reviews

    Overall rating

    4.3

    /5

    13k

    Positive reviews

    87%

    Write a review
    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10
    Rating distribution

    5

    4

    3

    2

    1

    6,409

    4,940

    1,393

    237

    69

    Why do users choose Basecamp?

    What would users change about Basecamp?

    Pros
    It is fantastic for managing our team and different partners. Our operations side has also been thrilled with the lists that Basecamp provides.

    Terrance K.

    Love the feeling that Basecamp gives me, it is like I'm in a virtual office. It was very easy to setup and start going, the crew loved it.

    SN

    Slaven N.

    Basecamp give myself and my team the ability to expand our projects, make to-do lists, set expectations with ease. It highly recommend this software to other Creative Companies.

    NG

    Natasha G.

    Cons
    I believe the roll out of this new website and way of tracking our progress was poor and has cause a lot of frustration, discouragement and even loss of membership for our older members.

    TT

    Tamara T.

    At times it can get confusing and files seem to get lost in the shuffle.

    LK

    Lindsey K.

    You know how you have to have check your email and phone regularly. You can just add Basecamp to the list, but it's worse, because at least you get notified of emails.

    Matt P.

    Overall rating contenders

    Overall Rating

    We use it every day!

    Reviewed a year ago

    Transcript

    Troy H.: Hey, my name is Troy, and I am the owner of a software company. I would give Basecamp a five...

    Overall Rating

    Not as flashy but a great solution for a specific type of organization

    Reviewed a year ago

    Transcript

    Jake: Hi, I'm Jake. I work for an events company and I do international development, and I give Basecamp...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Improve project management effectiveness

    Reviewed 6 months ago

    What i have realize with Basecamp is, we have improve the way my team communicate. We have ditch from using email or other messenger application, and mainly using Basecamp as our communication platform. It is effective because we can quickly pinpoint the subject of our discussion and attaching document to it.

    Pros

    Tracking for a project progress by team members and keeping a quick communication contact with my colleague is easy to do with Basecamp. Its workflow method to managing many project that are running at the same time is flawless. Separating each team members roles and their responsibilities towards the project only need a single click.

    Cons

    The feature tools name is quite funny, they use term 'campfire' to indicate messenger board where people gathering for discussion. There are some integration that are not well connected, my integration with google calendar is choppy and some of my calendar event is not properly exported to Basecamp calendar.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Making project management easier

    Reviewed 5 months ago

    Overall, Basecamp is a solid product that I use almost daily to manage projects. I haven't had any major issues with the software but would like to be able to easily reference tips and tricks to improve my workflow.

    Pros

    The ability to collaborate with other people on my team on task management is critical to making sure the work is done on time. Basecamp also allows me to communicate with clients and vendors on project specifics tasks and goals which means less time writing emails and more time getting things accomplished.

    Cons

    The user interface is a little too bare-bones, and things aren't always intuitive. I would like to see more tips on how to set projects up and manage them properly.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Basecamp is effective, however I still prefer Slack

    Reviewed 25 days ago

    Great software and design, is still an awesome alternative to Slack.

    Pros

    I liked how Basecamp was easy to use. I was a freelance body pulled into an ongoing project and overall it was a good experience. If I was not used to using Slack I probably would have enjoyed it more.

    Cons

    Again, I am more comfortable with using Slack, and by comparison I still prefer slack due to the fact that I find Slack more user friendly.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    I'm not sure if it's the same people on this one, since there are different versions of this gig sw

    Reviewed 3 years ago

    For the fact that it's an app on a major app store, I would have obviously come across it, for the fact that it was something of some form of various thing that I would come across in categorical and ad hoc searching, as it turns out. Aside from not understanding what the purpose of the software was, based on the description that was included in all of the versions in the App Store, I found it particularly...

    Pros

    In essence, I suppose that this app seems a bit in opposition to the browsing app store user coming across it and then, at some point, upon trying to understand what the portent of the impact of the software is, fairly soon turns up browsing through more apps, wondering what this app is about; particularly to have 3 release versions of it, at this point in time. Regardless, it turned in to a yellow...

    Cons

    I feel like the spirit of development in software, for the purpose of disparaging the client, of a completely different and separate supposition of relation, whatsoever, in regards to the original purpose of meeting with these developers, is simply wrong and unprofessional. These developers cause a significant problem in a different locality between people who are not housed in downtown Los Angeles,...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    My, well, base camp for client communications!

    Reviewed 3 months ago

    I create an individual Basecamp project for each of my clients to handle communication, deadlines, and file-sharing. Basecamp is the only project management software I've found that really excels at being used in a client-facing manner. I can get clients set up within minutes without confusing or overwhelming them.

    Pros

    My use of Basecamp is unique in that I personally don't need project management software as much as a client communication interface, and Basecamp is perfect for that! My work requires me to implement deadlines for both my team and my clients, and Basecamp allows me to clearly communicate that entire timeline while keeping all files and communication in one place. It really is a perfect "home base"!

    Cons

    I'd love to be able to customize which projects we receive updates on! Instead of just choosing email updates or no email updates, it would be great to have a newsfeed of only starred projects or even the ability to designate and filter by role within a project. I also feel that the jump between Basecamp Personal and Basecamp Business is a bit too stark. I'd love to see, say, a Basecamp Entrepreneur option in between aimed at companies that don't need unlimited features and can't afford the $99 monthly price point. Basecamp 2's "10 projects for $20/month" package would be an ideal model!

    Basecamp FAQs and common questions

    Basecamp has the following pricing plans:
    Starting from: $99.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Basecamp has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Basecamp supports the following languages:
    Polish, Finnish, Danish, Swedish, Dutch, Japanese, Italian, French, German, English, Spanish, Portuguese


    Basecamp supports the following devices:
    Android, iPhone


    Yes, Basecamp has an API available for use.


    Basecamp integrates with the following applications:
    Wufoo, Slickplan, GitHub, Workbooks, Tracked, Todoist, Dropbox Business, TimeCamp, Jira, Formstack Forms, Everhour, Instabug, Expiration Reminder, Time Doctor, JitBit Help Desk, Zapier, Pivotal Tracker, Gmail, Zoho Flow, Klips, OmniFocus, Usersnap, Trello, Pipedrive, Calamari, Userback, TestLodge, Freshdesk, Gravity Forms, Automate.io, JotForm, Harvest, EvantoDesk, Slack, Workstack, ScrumDo, Unito, Akita, Proposify, Wunderlist, Eventbrite, SupportBee, Float, Minterapp, Resource Guru, ClickUp, Hubstaff, Clockify, Google Calendar, ClicData, Easy Insight, TeamTime, Asana, CoSchedule, AssessTEAM, Cyfe, Evernote, Toggl Track, Tick


    Basecamp offers the following support options:
    FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep)

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