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Basecamp Pricing, Features, Reviews and Alternatives

Basecamp product overview

Price starts from

99

Per month

Flat Rate

What is Basecamp?

Basecamp is a collaborative project management software and daily task tracking application suitable for use by teams of all sizes, from SMBs to large enterprises. As well as providing features for task management and team communication, Basecamp enables the management and safe, secure storage of project related material and communications.

Key benefits of using Basecamp

  • Basecamp has been translated into Spanish, French, Italian, German, Finnish, Portuguese, Danish, Dutch, Polish, Swedish, Greek, Russian, Hungarian, and Japanese

  • Basecamp allows users to archive old projects, as well as to export projects, or elements of projects.

  • Native mobile apps for iOS and Android mean that Basecamp is accessible to users on the go.

  • Basecamp integrates with dozens of third party apps, including Chrometa. Cyfe, Ducksboard, Geckoboard, Usersnap, SnapEngage, Bidsketch, Quoteroller, PandaDoc, PageProofer, Zapier, CloudWork, Citrix ShareFile and many more.

  • Basecamp allows you to communicate and coordinate activities with you colleagues and clients. Set up events using the joint project calendar, start a discussion with one or more people, share files and other media, and share emails.

  • Basecamp can be used to manage client projects as well as team projects. Share projects with clients and keep internal projects among you and your colleagues.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Email/Help Desk
    Knowledge Base
    Chat
    24/7 (Live rep)

    Training options

    Live Online
    Videos
    Documentation
    Webinars

    Basecamp pricing information

    Value for money

    4.2

    /5

    13.6K

    Starting from

    99

    Per month

    Flat Rate

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Basecamp features

    Functionality

    4.2

    /5

    13.6K

    Total features

    59

    7 categories

    Most valued features by users

    Task Management
    Collaboration Tools
    Task Progress Tracking
    Projections
    Prioritization
    Reporting & Statistics
    Alerts/Notifications
    Activity Dashboard

    Functionality contenders

    Basecamp users reviews

    Overall Rating

    4.3

    /5

    13.6K

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.99/10
    Rating distribution

    5

    4

    3

    2

    1

    6,744

    5,104

    1,445

    245

    71

    Why do users choose Basecamp?

    What would users change about Basecamp?

    Pros
    Our company likes the ability to share content with the entire team no matter where anyone is in the world. Simple secure login from any computer and poof instant content for all to read & share.
    Basecamp is a professional software, but I like its simplicity. It is very very nice to connect with.
    I like this app because it is user friendly which is important but most important is the pricing.
    Cons
    I believe the roll out of this new website and way of tracking our progress was poor and has cause a lot of frustration, discouragement and even loss of membership for our older members.
    At times it can get confusing and files seem to get lost in the shuffle.
    You know how you have to have check your email and phone regularly. You can just add Basecamp to the list, but it's worse, because at least you get notified of emails.

    Overall rating contenders

    Overall Rating

    We use it every day!

    Reviewed 2 years ago

    Transcript

    Troy H.: Hey, my name is Troy, and I am the owner of a software company. I would give Basecamp a five...

    AvatarImg
    AvatarImg

    Jakob B.

    International Development Manager

    Sports, 11-50 employees

    Review source

    Overall Rating

    Not as flashy but a great solution for a specific type of organization

    Reviewed 2 years ago

    Transcript

    Jake: Hi, I'm Jake. I work for an events company and I do international development, and I give Basecamp...

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Collaborate and order your teamwork

    Reviewed 2 months ago

    Basecamp is an interactive and practical platform for remote work, I like it because you can organize everything in one place, I can create chat groups and thus have a more orderly communication with my team, the interface is simple and its dashboard is intuitive, you can order the To-Dos, message board in one place.

    Pros

    What I like about using Basecamp is the ability to see who is responsible for what tasks, as well as their due date and current status. It is a wonderful resource for project cooperation and responsibility management and is an ideal tool for project management for organizations of any size. Access to every aspect of a project is vital for our company, since we are continually seeking to improve how we manage projects and interact. The variety of templates and the option to collaborate with others are two of my favorite features. When one user edits a sheet, the other user who is logged in can access the updated version, It is easy to add collaborators and view who else is on the sheet simultaneously.

    Cons

    It lacks better integration with Excel to generate better results.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7/10

    Share this review:

    Basecamp review

    Reviewed a month ago

    It has been a good experience overall. It helped us for task management and replaced trello and google chat

    Pros

    It is a combination of a tool that can be used for collaboration and communication. This tool provides with a basic task management functionality. Task management is very good on the tool and tasks assigned can easily be segregated.

    Cons

    Tool is very basic and we face downtime every now and then. Project/task management functionality is very basic.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Difficult to navigate

    Reviewed 17 days ago
    Pros

    It's easy to see a list of tasks that I must complete and the due date.

    Cons

    It's difficult to find conversations with other team members. Between the Pings, Hey, and Activity tabs, I'm never really sure where to go.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Basecamp gives you a lot of bang for the buck

    Reviewed 3 months ago
    Pros

    Basecamp does almost everything we need to do, with the ability to use the APIs we've managed to extend Basecamp to work with our internal and some external systems. Every single project is tracked and managed via the app, our project hours are recorded against each project using the API and we can report on these for costings at any point. There are more competent project management software packages out there, but all of these charge per user and would be a lot more expensive.

    Cons

    There's a few small features missing, one of these is project management across multiple projects, we're not able to produce GANNT charts or assign people to projects with working hours to ensure the member of staff isn't overloaded. This is minor overall but would definitely be something great to have.

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8/10

    Share this review:

    Very easy to use but needs more scalable / powerful features

    Reviewed 12 days ago

    For the price (99 dlls a month) for unlimited users and projects, Basecamp is probably the best project management tool for the money, but lacks more powerful tools that may annoy more experienced managers.

    Pros

    Very streamline project / document repository management tool. Can be use for small or big teams to coordinate documentation, meetings and simple tasks. Plus, its navigation is very simple to learn.

    Cons

    Lacks more powerful tracking tools and better document editing tools; copy-pasted content from a Word document doesn’t copy the formatting correctly, lack of multiple headings or ability to add tables to a document is pretty disappointing.

    Basecamp FAQs and common questions

    Q. What type of pricing plans does Basecamp offer?

    Basecamp has the following pricing plans:
    Starting from: $99.00/month
    Pricing model: Free, Subscription
    Free Trial: Available


    Q. Who are the typical users of Basecamp?

    Basecamp has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Basecamp support?

    Basecamp supports the following languages:
    Danish, Dutch, English, Finnish, French, German, Italian, Japanese, Polish, Portuguese, Spanish, Swedish


    Q. Does Basecamp support mobile devices?

    Basecamp supports the following devices:
    Android, iPad, iPhone


    Q. Does Basecamp offer an API?

    Yes, Basecamp has an API available for use.


    Q. What other apps does Basecamp integrate with?

    Basecamp integrates with the following applications:
    Wufoo, Slickplan, GitHub, Workbooks, Tracked, Todoist, Dropbox Business, TimeCamp, Jira, Formstack Forms, Everhour, Instabug, Expiration Reminder, Time Doctor, Jitbit Helpdesk, Zapier, Pivotal Tracker, Gmail, Zoho Flow, Klipfolio, OmniFocus, Usersnap, Trello, Pipedrive, Calamari, Userback, Test Lodge, Freshdesk, Gravity Forms, Automate.io, Jotform, Harvest, EvantoDesk, Slack, Workstack, ScrumDo, Unito, Akita, Proposify, Microsoft To Do, Eventbrite, SupportBee, Float, Minterapp, Resource Guru, ClickUp, Hubstaff, Clockify, Google Calendar, ClicData, Easy Insight, TeamTime, Asana, CoSchedule Marketing Suite, AssessTEAM, Cyfe, Evernote Teams, Toggl Track, Tick


    Q. What level of support does Basecamp offer?

    Basecamp offers the following support options:
    FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep)

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