DialHawk - 2026 Pricing, Features, Reviews & Alternatives

DialHawk is a cloud-based call tracking solution designed for small business owners and marketing agencies seeking to monitor and optimize their marketing efforts. The platform provides detailed reporting capabilities that allow users to analyze call data at both campaign and individual number levels, including caller information, call timing, and duration. Users can access recorded calls for quality assurance and training purposes, with recording features that can be enabled or disabled to comply with local regulations.

The system offers versatile call management functionality through multiple forwarding options, enabling calls to be directed to single or multiple numbers simultaneously or in sequential order. The whisper feature notifies recipients about the source of incoming calls before connection, which is particularly valuable for agencies managing calls for multiple clients. DialHawk enhances client communication through automated reporting tools that deliver analytics on daily, weekly, or monthly schedules, while the share link feature provides on-demand access to call data for specific timeframes.

For marketing agencies, DialHawk streamlines financial operations with its automatic invoicing system that integrates with PayPal and Stripe payment processors. The platform allows customizable billing based on call volume or flat rates, with intelligent filtering options to exclude calls that do not meet specified duration thresholds or to eliminate duplicate charges. The dynamic number swapping capability tracks referral sources by displaying different tracking numbers based on how visitors arrive at a website, enabling precise attribution of marketing channel performance and facilitating data-driven budget allocation decisions.

DialHawk incorporates practical features that enhance lead conversion and call quality, including quick call forms that alert users when website forms are submitted and enable immediate follow-up with prospects. The built-in spam protection system helps filter unwanted calls, while a customizable block list prevents recurring nuisance calls. The platform operates through the Twilio API, giving users control over costs with transparent pricing structures and the ability to manage multiple Twilio accounts for different clients. This architecture provides flexibility and cost efficiency for businesses of all sizes while maintaining enterprise-level call tracking capabilities.