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Discuss.io Logo

Online video platform for market research and CX interviews

Table of Contents

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Discuss.io - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Discuss.io overview

What is Discuss.io?

Discuss.io is the leading video conferencing platform designed to help businesses engage with customers and collect live, qualitative feedback. Complete and store everything from within the browser, with one all-in-one tool. Manage market research processes, from global recruiting (in 100+ countries) and scheduling group or one-on-one sessions, through to conducting interviews with powerful features, like hidden-back room observers and chat, live translation, pre-loaded stimuli sharing and annotation, and flagging of important moments.

Turn your recorded interviews into useful insights, quickly and efficiently, using powerful features such as transcription, synchronized with video, easy clip creation, and create highlight reels.

Other features include customizable branding, permission management, single sign-on (SSO), authentication, data encryption, automated reminders and access control.

Key benefits of using Discuss.io

Truly global - recruit in over 100 countries, available in over 20 languages.
Save time - The only smart video platform built from the ground up for online qualitative market research. The integrated features mean you spend more time talking to consumers and less time pulling together the project and insights.
Multiple tools in one - Discuss.io built the functionality of multiple tools into one integrated platform which means training, adoption and usage is more seamless and efficient.
Automation and efficiency - Automating essential tasks in Discuss.io means your online qualitative program can scale rapidly with fewer resources.
Save money - Combine the total price of all components of a Zoom-based solution, plus the time you’d save.
Incredibly intuitive and easy to use - Originally built to make online interviews easy, we keep a tight connection between clients, our services team and the product team to improve usability and features on a weekly basis.
Services available - Discuss.io provides a full suite of services ad hoc to help you where you need it. Recruitment, discussion guide development, moderation, project management, human translation and more. Go from DIY to full service in one request.
Scale up with ease - Central storage of documents, discussion guides and recruiting across many sessions within a single project make doing one or one hundred interviews seamless
Secure and meets compliance - GDPR, ISO 27001 and ESOMAR compliant as well as adhering to local, specific requirements like in Germany.

Starting price

89per user

Alternatives

with better value for money

Discuss.io’s user interface

Ease of use rating:

Discuss.io reviews

Overall rating

4.7

/5

24

Positive reviews

96

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.96/10
Rating distribution

5

4

3

2

1

19

4

0

0

1

Pros
“It is easy to use, great technical support, flexibility , many features that help you during the discussion, it is protected from external invasions.”

Verified reviewer

Anonymity request

“Great experience with awesome communication as the focus groups played out and the tech support, when needed (not often) was excellent.”

Verified reviewer

Anonymity request

“Also, being able to highlight portions of an interview transcript then clicking a button to generate a video highlight is amazing. It has saved me dozens of hours in the highlight creation process.”
Verified reviewer profile picture

Eric W.

Founder

Cons
“When they called the line was dead. And after that all I heard from two technicians on two different ocasiona was that my connectivity was low.”
DB

Dalia B.

Interpreter Translator

“The discuss Io technician was not able to figure out what was wrong with my connectivity. They asked me to connect from Microsoft Edge I did and nothing was happening.”
DB

Dalia B.

Interpreter Translator

“At first it confused me which room to use for chatting with the observers, so I ended up using the irrelevant chat room trying to chat with the observers during the interview.”
TW

Thanyaporn W.

Moderator

Who uses Discuss.io?

Based on 24 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Market Research
Computer Software
Consumer Goods
Consumer Services
Others

Use cases

Video Interviewing
Market Research
Polling

Discuss.io's key features

Most critical features, based on insights from Discuss.io users:

Live video interview
Interview practice session
Interview management
Self service portal
Panel management

All Discuss.io features

Features rating:

Access controls/permissions
Collaboration tools
Customer segmentation
Customizable branding
Customizable questions
Data analysis tools
Data import/export
Data visualization
Drag & drop
Face-to-Face
Feedback management
Generative ai
Multi-Language
Multiple question types
Panel interviews
Phone-Based
Pre-recorded messages
Q&A management
Question library
Real-Time data
Recruitment management
Reminders
Reporting/Analytics
Sentiment analysis
Session recording
Single sign on
Skill assessment & scoring
Survey/Poll management
Surveys & feedback
Two-Way audio & video
Video conferencing

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Empty state illustration for "No pricing info"

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Free trial
Free version
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Customer Support

Discuss.io pricing

Value for money rating:

Starting from

89

/user

One-time payment

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Discuss.io price and value

Value for money rating:

To see what individual users think of Discuss.io's price and value, check out the review snippets below.

“It is easy to use, great technical support, flexibility , many features that help you during the discussion, it is protected from external invasions.”

Verified reviewer

Anonymity request

“Great experience with awesome communication as the focus groups played out and the tech support, when needed (not often) was excellent.”

Verified reviewer

Anonymity request

Discuss.io support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
24/7 (Live rep)
Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum

Training options

Live Online
Documentation
Videos

Discuss.io FAQs

Q. What type of pricing plans does Discuss.io offer?

Discuss.io has the following pricing plans:
Starting from: $89.00
Pricing model: One Time License

These products have better value for money


Q. Who are the typical users of Discuss.io?

Discuss.io has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Discuss.io support?

Discuss.io supports the following languages:
English


Q. Does Discuss.io offer an API?

No, Discuss.io does not have an API available.


Q. What level of support does Discuss.io offer?

Discuss.io offers the following support options:
Chat, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum

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