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Five9 vs Kixie PowerCall & SMS Comparison (2026)

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Good recommendations?

Five9

Kixie PowerCall & SMS

Overview

Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended and omnichannel contact centers world-wide. Powered by Practical AI, Five9 enables agents to provide customer experiences across phone, email, chat, mobile, social and more

Cloud-based sales engagement platform combining a multi-line power dialer, business SMS, bi-directional CRM sync, and call analytics.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

119

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

No pricing info

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

487

233

170

Value for money

Ease of use

Features

Customer support

66%

would recommend this app

4.6

295

241

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

Pros

“The combination of call management tools, reporting capabilities, and automated dialling features helped improve efficiency and allowed me to focus more on conversations and less on manual dialling tasks.”

Jordan V.

Life Insurance Sales

“What I liked most about Five9 was its ability to support high-volume outbound calling while keeping call management organized and efficient.”

Jordan V.

Life Insurance Sales

“The platform helped improve productivity and made it easier to manage a large volume of customer interactions throughout the day.”

Jordan V.

Life Insurance Sales

Pros

“You have to give them a card for the $50 charge just in case you use our platform they use the card not only to charge you $50 for what I don't know but then the additional $230 monthly charge in advance of the end of the seven day free trial.”

John C.

manager

“New customers should not have to chase down basic assistance, especially during onboarding.”

Cindy D.

Co-Owner

“After looking into multiple dialers - kixie beste answers our need for a small growing team, our account manager is communicative and helpful.”

Erin B.

Account Development

Cons

“Exchanging DIDs was straight-forward, but getting them registered caused wait times and in turn accrued additional costs.”

Nicholas W.

Operations Manager

“DID maintenance was difficult to manage on the platform.”

Nicholas W.

Operations Manager

“Some enhancements are not available in all Geos, which might cause friction into wanting to deploy new features available for the product”

Victor H.

WFM Manager

Cons

“The other slight issue is that the company I worked at used their own in-house CRM tool which did not integrate properly with Kixie so every outgoing call had to be individually dialled manually which is very tedious especially when when we're expected to make over 200 calls a day.”