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Cloud contact and call center software
Total
94
125
124
features in common
94
features in common
Call Center Studio's unique features
Service Level Agreement (SLA) Management
Remote Access/Control
Customizable Branding
Macros/Templated Responses
Five9's unique features
Visual Analytics
Computer Telephony Integration
Call Tracking Metrics
Employee Reward Programs
Pricing
Value for money
0.7
What users say about Call Center Studio's value for money
AR
Anonymous Reviewer
fb
fatih boran b.
Total
85
134
124
features in common
85
features in common
CloudTalk's unique features
Automated Attendant
Answering Machine Detection
VoIP
Who Answered Log
Five9's unique features
Customer Segmentation
Multi-Channel Management
Chat/Messaging
Multiple Scoring Models
Pricing
Starting from
$25/month
Value for money
0.3
What users say about CloudTalk's value for money
AR
Anonymous Reviewer
Julius T.
Total
85
129
124
features in common
85
features in common
NICE CXone's unique features
Customer Surveys
VoIP
Rules-Based Workflow
Workflow Configuration
Five9's unique features
Integrations Management
Dashboard
Predictive Analytics
For iPad Devices
Pricing
Starting from
$100/month
Value for money
What users say about NICE CXone's value for money
rakesh m.
JW
Justin W.
Total
80
106
124
features in common
80
features in common
Talkdesk's unique features
Open Database Design
Customer Service Analytics
Multiple Parties
Customer Journey Mapping
Five9's unique features
Dashboard
Text Analysis
Lead Distribution
Live Chat
Pricing
Value for money
0.5
What users say about Talkdesk's value for money
JM
Jessamine M.
CT
Christian T.
Total
92
125
124
features in common
92
features in common
Genesys Cloud CX's unique features
Email Templates
Document Storage
Task Management
Mobile Access
Five9's unique features
Screen Recording
Visual Analytics
For iPad Devices
Integrations Management
Pricing
Starting from
$75/month
Value for money
What users say about Genesys Cloud CX's value for money
AR
Anonymous Reviewer
AP
Amanda P.
Total
60
82
124
features in common
60
features in common
Kixie PowerCall's unique features
For Cloud Phone Systems
Caller ID
Lead Capture
Sales Reports
Five9's unique features
Live Chat
Self Service Portal
Customer Database
Call Scripting
Pricing
Starting from
$35/month
Value for money
0.6
What users say about Kixie PowerCall's value for money
AH
Andrew H.
WO
Wes O.
Predictive dialer & call automation for call centers
Total
67
86
124
features in common
67
features in common
Dialing Innovations Call Center Application Suite's unique features
Conferencing
Fax Management
VoIP
Mobile Access
Five9's unique features
Predictive Analytics
Employee Management
Archiving & Retention
Automatic Lead Distribution
Pricing
Starting from
$10/month
Value for money
0.9
What users say about Dialing Innovations Call Center Application Suite's value for money
MT
Michael T F.
TB
Tania B.
Categories in common
Total
76
125
124
features in common
76
features in common
CallTrackingMetrics' unique features
Request Assignment
Multi-Channel Marketing
PBX
Campaign Planning
Five9's unique features
Multi-Channel Management
Automatic Lead Distribution
Visual Analytics
Employee Reward Programs
Pricing
Starting from
$39/month
Value for money
0.4
What users say about CallTrackingMetrics' value for money
MG
Molly G.
AF
Andy F.
Total
75
115
124
features in common
75
features in common
DCDial 's unique features
Unified Communications
SMS Marketing
Customizable Caller ID
Multiple User Accounts
Five9's unique features
AI/Machine Learning
Text Analysis
Visual Analytics
Call Tagging
Categories in common
Total
67
98
124
features in common
67
features in common
Aircall's unique features
PBX
Prioritization
Purchasing & Receiving
Remote Access/Control
Five9's unique features
Surveys & Feedback
Employee Reward Programs
AI/Machine Learning
Workforce Management
Pricing
Starting from
$30/month
Value for money
0.1
What users say about Aircall's value for money
RP
Ria P.
JB
Jonathon B.
Total
51
97
124
features in common
51
features in common
GoTo Connect's unique features
Video Chat
Multiple Parties
Call Center Integration
Purchasing & Receiving
Five9's unique features
Real Time Data
KPI Monitoring
Interaction Tracking
Real Time Monitoring
Pricing
Starting from
$19.95/month
Value for money
0.5
What users say about GoTo Connect's value for money
DF
David F.
BL
Bob L.
Categories in common
Total
71
100
124
features in common
71
features in common
Squaretalk's unique features
Customizable Caller ID
Campaign Segmentation
Purchasing & Receiving
Conferencing
Five9's unique features
Text Analysis
Text to Speech
Archiving & Retention
Search/Filter
Pricing
Starting from
$30/month
Value for money
0.8
What users say about Squaretalk's value for money
AR
Anonymous Reviewer
wG
william G.
Total
49
72
124
features in common
49
features in common
JustCall's unique features
Message Personalization
Mobile Access
Help Desk Management
Mobile Keywords
Five9's unique features
Visual Analytics
FCC Compliance
KPI Monitoring
Chatbot
Pricing
Starting from
$30/month
Value for money
0.3
What users say about JustCall's value for money
CL
Carina L.
AR
Anonymous Reviewer
Total
40
73
124
features in common
40
features in common
RingCentral MVP's unique features
Ring Groups
Help Desk Management
Open Database Design
For Small Businesses
Five9's unique features
Support Ticket Management
Contact Database
Real-Time Chat
Customer Experience Management
Pricing
Value for money
What users say about RingCentral MVP's value for money
SB
Shawn B.
SL
Sho L.
Categories in common
Total
58
189
124
features in common
58
features in common
Webex's unique features
Customizable Branding
Remote Monitoring & Management
Multi-Participant Screen Sharing
Agenda Management
Five9's unique features
FCC Compliance
Outbound Call Center
SMS Messaging
Dashboard
Pricing
Starting from
$13.5/month
Value for money
0.2
What users say about Webex's value for money
np
nilesh p.
HD
Hannah D.
Categories in common
Total
2
10
124
features in common
2
features in common
Cisco AnyConnect's unique features
SSL Security
Authentication
Remote Access/Control
Remote Monitoring & Management
Five9's unique features
Archiving & Retention
Workflow Management
Integrations Management
Progressive Dialer
Pricing
Value for money
0.4
What users say about Cisco AnyConnect's value for money
TS
Tracy S.
AR
Anonymous Reviewer
Categories in common
Total
16
16
124
features in common
16
features in common
LiveOps' unique features
No unique features
Five9's unique features
Performance Management
Multi-Channel Data Collection
SIP Trunking
SMS Messaging
Categories in common
Total
7
24
124
features in common
7
features in common
Snapchat's unique features
ROI Tracking
Advertising Management
Contact Management
Content Management
Five9's unique features
Lead Generation
AI/Machine Learning
Call Tracking Metrics
Live Chat
Pricing
Starting from
$5
Value for money
0.7
What users say about Snapchat's value for money
MA
Michelle A.
JF
Jessica F.
Categories in common
Total
57
80
124
features in common
57
features in common
ZIWO's unique features
Prioritization
By-Extension Reporting
Softphone
Employee Activity Monitoring
Five9's unique features
Call Screening
List Management
Interaction Tracking
Knowledge Management
Pricing
Starting from
$40/month
Value for money
0.7
What users say about ZIWO's value for money
JO
Janine O.
ha
hafsa a.
Total
36
58
124
features in common
36
features in common
Truly's unique features
Access Controls/Permissions
Ring Groups
Learning Paths/Tracks
Conferencing
Five9's unique features
Workflow Management
Real Time Data
Visual Analytics
Callback Scheduling
Pricing
Starting from
$65/month
Value for money
What users say about Truly's value for money
KT
Kari T.
Kevin P.
Categories in common
Total
8
48
124
features in common
8
features in common
XaitPorter's unique features
File Sharing
Project Management
Cataloging/Categorization
Proposal Generation
Five9's unique features
Call Monitoring
File Transfer
Process/Workflow Automation
Live Chat
Pricing
Value for money
What users say about XaitPorter's value for money
IE
Ian E.
NF
Nataliya F.
Categories in common
Total
12
69
124
features in common
12
features in common
BigCommerce's unique features
Shopping Cart
Newsletter Management
Kitting
Customer Touchpoints
Five9's unique features
Call Routing
Multi-Channel Data Collection
Call Screening
SMS Messaging
Pricing
Starting from
$29.95/month
Value for money
0.1
What users say about BigCommerce's value for money
JP
Jannis P.
DG
David G.
Categories in common
Total
59
66
124
features in common
59
features in common
Convoso's unique features
Contact Management
Sales Activity Management
Answering Machine Detection
Customizable Fields
Five9's unique features
On-Demand Recording
Appointment Management
Call Screening
Performance Metrics
Pricing
Starting from
$90/month
Value for money
0.3
What users say about Convoso's value for money
BH
Brian H.
HD
Hoang D.
Categories in common
Total
18
87
124
features in common
18
features in common
Wild Apricot's unique features
Registration Management
Campaign Segmentation
Newsletter Management
For Religious Organizations
Five9's unique features
Real-Time Chat
Quality Management
Customizable Reports
Monitoring
Pricing
Starting from
$48/month
Value for money
0.4
What users say about Wild Apricot's value for money
LS
Lance S.
SC
Sandra C.
Categories in common
Total
4
20
124
features in common
4
features in common
IdeaScale's unique features
Approval Workflow
Polls/Voting
Activity/News Feed
Feedback Management
Five9's unique features
Customer Segmentation
AI/Machine Learning
Real Time Data
Lead Management
Pricing
Starting from
$4,999/year
Value for money
0.7
What users say about IdeaScale's value for money
LD
Leslie D.
LD
Leslie D.
Categories in common
Total
35
106
124
features in common
35
features in common
SysAid's unique features
Full Text Search
Service Level Agreement (SLA) Management
Customizable Branding
Bandwidth Monitoring
Five9's unique features
Blended Call Center
AI/Machine Learning
Call Routing
Recording
Pricing
Value for money
0.5
What users say about SysAid's value for money
BS
Bob S.
CN
Coy N.
Categories in common
Total
14
83
124
features in common
14
features in common
Finale Inventory's unique features
Forecasting
Label Printing
Cataloging/Categorization
Inventory Management
Five9's unique features
Call Routing
Lead Generation
Screen Recording
SMS Messaging
Pricing
Starting from
$75/month
Value for money
0.6
What users say about Finale Inventory's value for money
CC
Craig C.
BC
Bryce C.
Categories in common
Total
14
72
124
features in common
14
features in common
Sciforma's unique features
Dashboard Creation
Traditional Methodologies
Configurable Workflow
Supports Agile
Five9's unique features
Call Routing
Multi-Channel Data Collection
On-Demand Recording
Text Analysis
Pricing
Starting from
$20/month
Value for money
0.1
What users say about Sciforma's value for money
RK
Rose K.
Bongani Bruce b.
Categories in common
Total
14
74
124
features in common
14
features in common
Curve Dental's unique features
Charting
Electronic Payments
Access Controls/Permissions
Activity Tracking
Five9's unique features
Call Routing
Multi-Channel Data Collection
Screen Recording
Monitoring
Pricing
Value for money
0.4
What users say about Curve Dental's value for money
GK
Grace K.
WS
Weston S.
Categories in common
Total
17
68
124
features in common
17
features in common
JazzHR's unique features
Candidate Management
Resume Posting
HR Management
Internal HR
Five9's unique features
Real-Time Chat
Quality Management
SIP Trunking
Customer Experience Management
Pricing
Starting from
$39/month
Value for money
0.4
What users say about JazzHR's value for money
SA
Sarah A.
Matthew C.
Categories in common
Total
17
74
124
features in common
17
features in common
Actionstep's unique features
Full Text Search
Accrual Accounting
Accounting
Time Tracking
Five9's unique features
Real Time Data
Recording
SIP Trunking
Call Recording
Pricing
Starting from
$49/month
Value for money
0.2
What users say about Actionstep's value for money
AG
Andrew G.
RL
Roger L.
Categories in common
Total
13
65
124
features in common
13
features in common
Lucidchart's unique features
Screen Capture
Flowchart
Project Workflow
Data Linking
Five9's unique features
Visual Analytics
Lead Generation
Screen Recording
SMS Messaging
Pricing
Starting from
$7.95/month
Value for money
0.4
What users say about Lucidchart's value for money
DW
Daniel W.
CD
Carly D.
Categories in common
Total
11
69
124
features in common
11
features in common
Q Ware CMMS's unique features
For Mechanical Equipment
Incident Management
Access Controls/Permissions
Technician Management
Five9's unique features
Recording
Scheduled Recording
Lead Distribution
Call Tagging
Pricing
Starting from
$100/month
Value for money
0.9
What users say about Q Ware CMMS's value for money
MH
Michael H.
CL
Carol L.
Categories in common
Total
10
41
124
features in common
10
features in common
Track Vacation Rental PMS's unique features
Tax Management
Vendor Management
Room Booking
Owner Statements
Five9's unique features
Quality Management
Customer Segmentation
Lead Distribution
SMS Messaging
Pricing
Value for money
0.4
What users say about Track Vacation Rental PMS's value for money
AD
Alaina D.
BD
Brian D.
Categories in common
Total
3
36
124
features in common
3
features in common
Learning Stream's unique features
Payment Processing
Event Scheduling
Badge Management
Customizable Branding
Five9's unique features
Scheduled Recording
Outbound Call Center
Performance Management
Collaboration Tools
Pricing
Starting from
$4,800/year
Value for money
0.6
What users say about Learning Stream's value for money
jb
jeffrey b.
JD
Jeff D.
Categories in common