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FluentStream vs Microsoft Teams Comparison (2026)
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FluentStream
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Microsoft Teams
4.5
(11.1K)5
6.5K
4
3.5K
3
866
2
156
1
48
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Cross-channel business communications for the modern business
Cloud-based collaboration platform unifying chat, video meetings, calling, and file sharing for teams of all sizes.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
71
5
4
3
2
1
51
14
2
3
1
- Value for money
- Ease of use
- Features
- Customer support
86%
would recommend this app4.5
11.1K
5
4
3
2
1
6.5K
3.5K
866
156
48
- Value for money
- Ease of use
- Features
- Customer support
77%
would recommend this appPros
“My favorite aspect is the transcription of the voicemail to my email.”
LS
Leigh S.
Billing
“Super easy to find recorded calls for fact finding or customer issues, and easy to reroute calls during on/off business hours.”
RV
Russell V.
AR AP
“Customer service.”
GT
George T.
CEO
Pros
“The video conferencing functionality is reliable and includes useful features such as screen sharing, meeting recordings, live captions, and background effects.”
Ashley G.
HR Manager
“Its tight connection with Microsoft 365 makes collaboration feel natural — documents open instantly, multiple people can edit at once, and everything stays synced across Outlook, OneDrive, and SharePoint.”
Keely F.
Patient Care Coordinator
“Overall, Microsoft Teams remains an effective and versatile collaboration tool that enhances communication, teamwork, and operational efficiency. When combined with complementary project management applications, it can provide an even more comprehensive solution for managing projects and supporting organizational success.”
Cyrene J.
Property Administrator
Cons
“Some times we have internet issues and that causes the phones to not be usable.”
LS
Leigh S.
Billing
Cons
When I have set up Teams meetings via teams (instead of via Outlook) there is a glitch that occurs - the meeting reminder that I set automatically changes to “no reminder” after I create the meeting so meeting attendees do not receive a 15 reminder before the meeting starts.
Kari J.
Internal Auditor
“Teams can be hard to navigate around to find niche settings or features, including uploaded files - without a preview feature, or a decent filter, it can be easy to lose track of spreadsheets, documents, and images. When there is a lot of communication going on, it can get messy.”
Maria P.
Accessories Designer
“In some cases, too many clicks are required to get to what I need; for example, getting to chats and files. When you are also working in multiple teams it can be quite overwhelming with the notifications, and it would be nice to have more control to lend what is most important.”
LV
Luis V.
Account Executive
- Vendor responds to reviews
- Last review7 months ago
- Vendor responds to reviews
- Last review4 days ago
Key features
- Total features58
- @mentions
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Application Management
- Archiving & Retention
- Assignment Management
- Audio Calls
- Audio Capture
- Auto Framing
- Automatic Call Distribution
- Automatic Transcription
- Availability Indicator
- Backup and Recovery
- Blended Call Center
- Brainstorming
- Breakout Rooms
- By-Extension Reporting
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Duration
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customizable Reports
- Data Import/Export
- Data Security
- Desktop/Browser Sharing
- Discussions/Forums
- Document Management
- Document Storage
- Email Management
- Email Reminders
- Event Management
- Event Scheduling
- File Management
- File Sharing
- File Transfer
- Group Messaging
- Host Controls
- IVR
- Inbound Call Center
- Inbound Reporting
- Interaction Tracking
- Live Chat
- Manual Dialer
- Meeting Management
- Meeting Notes
- Microsoft Outlook Integration
- Mobile Access
- Mobile Screen Sharing
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- On-Demand Recording
- On-Demand Webcasting
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- Performance Metrics
- Phone Key Input
- Polls/Voting
- Predictive Dialer
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Private Chat
- Project Management
- Queue Management
- Quizzes
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Recording
- Reminders
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- SSL Security
- Scheduling
- Screen Capture
- Screen Mirroring
- Screen Recording
- Screen Sharing
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Management
- Template Management
- Text to Speech
- Third-Party Integrations
- Two Way Audio & Video
- Two-Way Audio & Video
- Unattended Call Management
- User Management
- User Profiles
- Version Control
- Video Chat
- Video Conferencing
- Video Layouts/Views
- Video Streaming
- Video Support
- Virtual Backgrounds
- VoIP
- VoIP Connection
- Voice Mail
- Whiteboard
- Who Answered Log
- Workflow Management
- Total features103
- @mentions
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agenda Management
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Application Management
- Archiving & Retention
- Assignment Management
- Audio Calls
- Audio Capture
- Auto Framing
- Automatic Call Distribution
- Automatic Transcription
- Availability Indicator
- Backup and Recovery
- Blended Call Center
- Brainstorming
- Breakout Rooms
- By-Extension Reporting
- CRM
- Calendar Management
- Calendar Sync
- Call Center Management
- Call Conferencing
- Call Duration
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Management
- Customizable Reports
- Data Import/Export
- Data Security
- Desktop/Browser Sharing
- Discussions/Forums
- Document Management
- Document Storage
- Email Management
- Email Reminders
- Event Management
- Event Scheduling
- File Management
- File Sharing
- File Transfer
- Group Messaging
- Host Controls
- IVR
- Inbound Call Center
- Inbound Reporting
- Interaction Tracking
- Live Chat
- Manual Dialer
- Meeting Management
- Meeting Notes
- Microsoft Outlook Integration
- Mobile Access
- Mobile Screen Sharing
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Multi-Participant Screen Sharing
- Multi-User Collaboration
- On-Demand Recording
- On-Demand Webcasting
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- Performance Metrics
- Phone Key Input
- Polls/Voting
- Predictive Dialer
- Presentation Streaming
- Presentation Tools
- Presenter Control Management
- Private Chat
- Project Management
- Queue Management
- Quizzes
- Real Time Screen Sharing
- Real-Time Analytics
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Updates
- Recording
- Reminders
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SMS Messaging
- SSL Security
- Scheduling
- Screen Capture
- Screen Mirroring
- Screen Recording
- Screen Sharing
- Search/Filter
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Targeted/Locked Screen Sharing
- Task Management
- Template Management
- Text to Speech
- Third-Party Integrations
- Two Way Audio & Video
- Two-Way Audio & Video
- Unattended Call Management
- User Management
- User Profiles
- Version Control
- Video Chat
- Video Conferencing
- Video Layouts/Views
- Video Streaming
- Video Support
- Virtual Backgrounds
- VoIP
- VoIP Connection
- Voice Mail
- Whiteboard
- Who Answered Log
- Workflow Management
Integrations
- Total integrations1
- 8x8 Work
- ADP GlobalView Payroll
- ADP Workforce Now
- AWS CloudFormation
- AWS Lambda
- Adobe Acrobat
- Airtable
- Amazon Aurora
- Amazon EC2
- Amazon QuickSight
- Amazon RDS
- Amazon Redshift
- Ansible Automation Platform
- Apollo.io
- Asana
- Atlan
- Atlas
- Azure DevOps
- Azure DevOps Server
- BeyondTrust Remote Support
- BigQuery
- Box
- Calendly
- Canvas
- ChatGPT
- Cigati Gmail Backup Tool
- Claude
- Claude Code
- ClickUp
- CommunitySuite
- Confluence
- Copilot
- Culture Amp
- Cursor
- Darwinbox
- DataSnipper
- Databricks
- Datadog
- Desk365
- DevOps
- Docker
- Document360
- Docusign
- Dynamics 365
- Dynamics 365 Sales
- Fathom
- Figma
- Fireflies
- FotoWare DAM
- Foxit PDF Reader
- Freshdesk
- Freshservice
- GitHub Copilot
- GitLab
- Glean
- GoTo Meeting
- Gong
- Google Classroom
- Google Cloud Storage
- Grammarly
- HaloPSA
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Intelerad
- JIRA Service Management
- Jenkins
- Jira
- Kadence
- Kahoot!
- Keka
- KingAsterisk Contact Center Software
- Krisp
- Kudos
- Leapsome
- LogicMonitor
- Mekari Talenta
- MessageGears
- MicroStation
- Microsoft Bookings
- Microsoft Copilot Studio
- Microsoft Defender for Office 365
- Microsoft Excel
- Microsoft Fabric
- Microsoft Forms
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Planner
- Microsoft Power Apps
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft PowerPoint
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Viva Engage
- Microsoft Whiteboard
- Microsoft Word
- Miro
- Moveworks
- Navisworks
- Netlify
- Netskope One Platform
- NextGen Enterprise
- Nextiva
- Notion
- OfficeSpace Software
- Okta
- OneDrive
- OpsGenie
- Otter.ai
- Outreach
- PagerDuty
- Password Safe
- Personio
- PingFederate
- Polly
- Qase
- QuickBooks Point of Sale
- Read AI
- RingCentral Events
- RingCentral Video
- RingEX
- Riva
- Rubrik
- SAP Signavio
- SL Professional
- SL-GMS
- SailPoint
- Salesloft
- ShipBob
- Shopify Plus
- Simplesat
- SmartWinnr
- Smartsheet
- SonarQube
- Splunk Enterprise
- Squirrel
- Sumo Logic
- Syncro
- Tableau
- TimeTrex
- Todoist
- TradeTapp
- Trello
- UiPath Agentic Automation
- Unily
- Uptime.com
- Vacation Tracker
- Verint Workforce Management
- Visio
- Vista Social
- Wave
- Webex Suite
- Windows 11
- Woodstock Optimization Studio
- Workai
- Workato
- Workday HCM
- Workday Peakon Employee Voice
- Workday Talent Management
- Wrike
- Yeastar Cloud PBX
- Yoke (formerly CoPilot AI)
- Zabbix
- Zapier
- Zendesk AI
- Zoho CRM
- Zoho Desk
- Zoho Mail
- Zoom Phone
- Zoom Workplace
- absentify
- deskbird
- Total integrations174
- 8x8 Work
- ADP GlobalView Payroll
- ADP Workforce Now
- AWS CloudFormation
- AWS Lambda
- Adobe Acrobat
- Airtable
- Amazon Aurora
- Amazon EC2
- Amazon QuickSight
- Amazon RDS
- Amazon Redshift
- Ansible Automation Platform
- Apollo.io
- Asana
- Atlan
- Atlas
- Azure DevOps
- Azure DevOps Server
- BeyondTrust Remote Support
- BigQuery
- Box
- Calendly
- Canvas
- ChatGPT
- Cigati Gmail Backup Tool
- Claude
- Claude Code
- ClickUp
- CommunitySuite
- Confluence
- Copilot
- Culture Amp
- Cursor
- Darwinbox
- DataSnipper
- Databricks
- Datadog
- Desk365
- DevOps
- Docker
- Document360
- Docusign
- Dynamics 365
- Dynamics 365 Sales
- Fathom
- Figma
- Fireflies
- FotoWare DAM
- Foxit PDF Reader
- Freshdesk
- Freshservice
- GitHub Copilot
- GitLab
- Glean
- GoTo Meeting
- Gong
- Google Classroom
- Google Cloud Storage
- Grammarly
- HaloPSA
- HubSpot Marketing Hub
- HubSpot Sales Hub
- HubSpot Service Hub
- Intelerad
- JIRA Service Management
- Jenkins
- Jira
- Kadence
- Kahoot!
- Keka
- KingAsterisk Contact Center Software
- Krisp
- Kudos
- Leapsome
- LogicMonitor
- Mekari Talenta
- MessageGears
- MicroStation
- Microsoft Bookings
- Microsoft Copilot Studio
- Microsoft Defender for Office 365
- Microsoft Excel
- Microsoft Fabric
- Microsoft Forms
- Microsoft OneNote
- Microsoft Outlook
- Microsoft Planner
- Microsoft Power Apps
- Microsoft Power Automate
- Microsoft Power BI
- Microsoft PowerPoint
- Microsoft Project Server Subscription Edition
- Microsoft SharePoint
- Microsoft Teams
- Microsoft Viva Engage
- Microsoft Whiteboard
- Microsoft Word
- Miro
- Moveworks
- Navisworks
- Netlify
- Netskope One Platform
- NextGen Enterprise
- Nextiva
- Notion
- OfficeSpace Software
- Okta
- OneDrive
- OpsGenie
- Otter.ai
- Outreach
- PagerDuty
- Password Safe
- Personio
- PingFederate
- Polly
- Qase
- QuickBooks Point of Sale
- Read AI
- RingCentral Events
- RingCentral Video
- RingEX
- Riva
- Rubrik
- SAP Signavio
- SL Professional
- SL-GMS
- SailPoint
- Salesloft
- ShipBob
- Shopify Plus
- Simplesat
- SmartWinnr
- Smartsheet
- SonarQube
- Splunk Enterprise
- Squirrel
- Sumo Logic
- Syncro
- Tableau
- TimeTrex
- Todoist
- TradeTapp
- Trello
- UiPath Agentic Automation
- Unily
- Uptime.com
- Vacation Tracker
- Verint Workforce Management
- Visio
- Vista Social
- Wave
- Webex Suite
- Windows 11
- Woodstock Optimization Studio
- Workai
- Workato
- Workday HCM
- Workday Peakon Employee Voice
- Workday Talent Management
- Wrike
- Yeastar Cloud PBX
- Yoke (formerly CoPilot AI)
- Zabbix
- Zapier
- Zendesk AI
- Zoho CRM
- Zoho Desk
- Zoho Mail
- Zoom Phone
- Zoom Workplace
- absentify
- deskbird
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