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FluentStream vs VoIP.ms Comparison (2026)

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VoIP.ms

Overview

Cross-channel business communications for the modern business

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

20

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1.1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

71

5

4

3

2

1

51

14

2

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

4.8

698

5

4

3

2

1

571

107

14

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

“My favorite aspect is the transcription of the voicemail to my email.”
LS

Leigh S.

Billing

“Super easy to find recorded calls for fact finding or customer issues, and easy to reroute calls during on/off business hours.”
RV

Russell V.

AR AP

“Customer service.”
GT

George T.

CEO

Pros

“The service provides great call quality, competitive pricing, and a wide range of useful features that have helped streamline my business communications.”
RZ

Roberto Z.

SEO

“Additionally, the ability to customize call routing and integrate with other systems is a huge advantage.”
RZ

Roberto Z.

SEO

“The call quality was fine but we have to press the Flash button to get a dial tone.”
ND

Nicholas D.

President

Cons

“Some times we have internet issues and that causes the phones to not be usable.”
LS

Leigh S.

Billing

Cons

“Used VoIP.ms back then, even stuck with them through the DDoS attacks that took them down for weeks and cost me a lot of money.”
Verified reviewer profile picture

Caleb B.

Founder

“Found out when calls started failing on a Saturday.”
Verified reviewer profile picture

Caleb B.

Founder

“Some of the calling rates to europe are not great.”
kg

kevin g.

Owner

  • Vendor responds to reviews
  • Last review7 months ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features58
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automatic Call Distribution
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Duration
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Volume
  • Caller ID
  • Campaign Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Customizable Reports
  • Employee Directory
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Inbound Reporting
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • Outbound Reporting
  • PBX
  • Performance Metrics
  • Phone Key Input
  • Predictive Dialer
  • Presentation Streaming
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Recording
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Screen Sharing
  • Support Ticket Management
  • Surveys & Feedback
  • Text to Speech
  • Unattended Call Management
  • Video Conferencing
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Who Answered Log
  • Workflow Management
  • Total features41
  • AI Copilot
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automatic Call Distribution
  • Blended Call Center
  • By-Extension Reporting
  • CRM
  • Call Center Management
  • Call Conferencing
  • Call Duration
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Volume
  • Caller ID
  • Campaign Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Customizable Reports
  • Employee Directory
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Inbound Reporting
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-Location
  • On-Demand Recording
  • Online Voice Transmission
  • Outbound Call Center
  • Outbound Reporting
  • PBX
  • Performance Metrics
  • Phone Key Input
  • Predictive Dialer
  • Presentation Streaming
  • Queue Management
  • Real-Time Analytics
  • Real-Time Monitoring
  • Recording
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Messaging
  • Screen Sharing
  • Support Ticket Management
  • Surveys & Feedback
  • Text to Speech
  • Unattended Call Management
  • Video Conferencing
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Who Answered Log
  • Workflow Management

Integrations

  • Total integrations1
  • Microsoft Teams
  • Total integrationsN/A
  • Microsoft Teams

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