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FluentStream vs VoIP.ms Comparison (2026)
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Good recommendations?

FluentStream
5
51
4
14
3
2
2
3
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

VoIP.ms
5
571
4
107
3
14
2
3
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
Cross-channel business communications for the modern business
VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.6
71
5
4
3
2
1
51
14
2
3
1
- Value for money
- Ease of use
- Features
- Customer support
4.8
698
5
4
3
2
1
571
107
14
3
3
- Value for money
- Ease of use
- Features
- Customer support
Pros
Leigh S.
Billing
Russell V.
AR AP
George T.
CEO
Pros
Roberto Z.
SEO
Roberto Z.
SEO
Nicholas D.
President
Cons
Leigh S.
Billing
Cons

Caleb B.
Founder

Caleb B.
Founder
kevin g.
Owner
- Vendor responds to reviews
- Last review7 months ago
- Vendor responds to reviews
- Last review5 months ago
Key features
- Total features58
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- Blended Call Center
- By-Extension Reporting
- CRM
- Call Center Management
- Call Conferencing
- Call Duration
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Communication Management
- Computer Telephony Integration
- Conferencing
- Customizable Reports
- Employee Directory
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Inbound Reporting
- Live Chat
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Location
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- PBX
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Presentation Streaming
- Queue Management
- Real-Time Analytics
- Real-Time Monitoring
- Recording
- Reporting/Analytics
- Ring Groups
- SIP Trunking
- SMS Messaging
- Screen Sharing
- Support Ticket Management
- Surveys & Feedback
- Text to Speech
- Unattended Call Management
- Video Conferencing
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Who Answered Log
- Workflow Management
- Total features41
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Auto-Dialer
- Automated Attendant
- Automatic Call Distribution
- Blended Call Center
- By-Extension Reporting
- CRM
- Call Center Management
- Call Conferencing
- Call Duration
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Call Transfer
- Call Volume
- Caller ID
- Campaign Management
- Communication Management
- Computer Telephony Integration
- Conferencing
- Customizable Reports
- Employee Directory
- For Cloud Phone Systems
- IVR
- Inbound Call Center
- Inbound Reporting
- Live Chat
- Manual Dialer
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Multi-Location
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- Outbound Reporting
- PBX
- Performance Metrics
- Phone Key Input
- Predictive Dialer
- Presentation Streaming
- Queue Management
- Real-Time Analytics
- Real-Time Monitoring
- Recording
- Reporting/Analytics
- Ring Groups
- SIP Trunking
- SMS Messaging
- Screen Sharing
- Support Ticket Management
- Surveys & Feedback
- Text to Speech
- Unattended Call Management
- Video Conferencing
- Virtual Extensions
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Who Answered Log
- Workflow Management
Integrations
- Total integrations1
- Microsoft Teams
- Total integrationsN/A
- Microsoft Teams
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