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HubSpot Sales Hub vs Bigin by Zoho CRM Comparison (2026)
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Salesforce Sales Cloud
4.4
HubSpot CRM
4.5
Zoho CRM
4.3
Good recommendations?
HubSpot Sales Hub
4.5
(506)5
330
4
138
3
35
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Bigin by Zoho CRM
4.7
(745)5
553
4
174
3
16
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
One platform where your pipeline, your deals, and the work to move them forward all run from the same customer data. HubSpot Sales Hub helps reps focus on selling and gives leaders trusted reporting, insights, and recommendations. Start free.
Bigin is a pipeline-centric CRM that helps small businesses move away from spreadsheets and get started with a CRM system for their business easily.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
506
5
4
3
2
1
330
138
35
1
2
- Value for money
- Ease of use
- Features
- Customer support
82%
would recommend this app4.7
745
5
4
3
2
1
553
174
16
0
2
- Value for money
- Ease of use
- Features
- Customer support
88%
would recommend this appPros
“We use it to manage leads, track opportunities through the pipeline, organize follow-ups, and maintain visibility on sales performance.”
SS
Samuel S.
CoFounder
“There are also a lot of tools and customization options, so getting the platform configured properly for your specific sales process takes some time.”
SS
Samuel S.
CoFounder
“Its a wonderful tool where I can track my entire team's activities, efforts taken for lead nurturing and also te staus of leads.”
Preeti M.
AVP- Marketing
Pros
“It gives us a one stop application where we are able to access all information in regards to an inquiry as it facilitates notes, upload of relevant documents and customization of field of the inquiry based on our end customer.”
GJ
Glecenda J.
Senior Executive
“The Pipeline module is great and allows us to track the process of sales and delivery so management knows where every sale is at with a glance in the Dashboard.”
AG
Amanda G.
Office Manager
“It allows you to structure a sales pipeline, customize stages and fields, and start working quickly without the complexity of larger CRMs.”
Clarisa P.
COO
Cons
“Incompetent support and sales employees, buggy calling tools, constant feature gating, and predatory contracts that lock you into an overpriced, non-functional CRM.”
Benjamin F.
CEO
“Sales team disliked and did not utilize all features thus leading to incomplete information and not full adoption.”
NR
Nicole R.
Marketing Manager
“Email-sync rules can’t filter out every internal thread, so our CRM occasionally clutters with non-sales chatter.”
SJ
Stefanny J.
Project Manager
Cons
“the biggest drawbacks of Bigin by Zoho CRM include limited customization options for fields, a lack of advanced automation for complex workflows, and limited third-party integrations”
SC
Shourya C.
Founding Partner
“Limited advanced features and integrations compared to full CRM platforms, and customization or reporting options can feel restricted for growing teams.”
Magesh K.
Digital Marketing Specialist
“If I had to pick one area I found less optimized, it would be the depth of third-party integrations, particularly with lesser-known or niche marketing automation tools”
AD
Alberto D.
Ceo
- Vendor responds to reviews
- Last review3 months ago
- Vendor responds to reviews
- Last review25 days ago
Key features
- Total features94
- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audit Trail
- Automated Scheduling
- Automatic Call Distribution
- Billing & Invoicing
- Business Card/Badge Scanning
- Business Process Automation
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call Logging
- Call Management
- Call Recording
- Campaign Analytics
- Campaign Management
- Channel Management
- Charting
- Chat/Messaging
- Checklists
- Click Tracking
- Client Database
- Client Management
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Compliance Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Management
- Conversation Intelligence
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Entry
- Data Import/Export
- Data Security
- Data Synchronization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- For Financial Institutions
- For Healthcare
- For Mac Devices
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Forms Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- HIPAA Compliant
- IVR
- Inbox Management
- Interaction Tracking
- Kanban Board
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Leaderboards
- Live Chat
- Marketing Automation
- Medical History Records
- Meeting Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Language
- No-Code
- Omnichannel Outreach
- Onboarding
- Online Booking
- Online Forms
- Online Payments
- Online Voice Transmission
- Opportunity Management
- Patient Communications
- Patient Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Proposal Generation
- Prospecting Tools
- Quotes/Estimates
- Real Time Editing
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Role-Based Permissions
- Rules-Based Workflow
- Sales Activity Management
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Shared Contacts
- Single Sign On
- Social Media Integration
- Softphone
- Source Tracking
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Templates
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Transfers/Routing
- Video Conferencing
- Visitor Tracking
- Web Forms
- Web-based Deployment
- Workflow Automation
- Workflow Configuration
- Workflow Management
- Total features160
- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assignment Management
- Audit Trail
- Automated Scheduling
- Automatic Call Distribution
- Billing & Invoicing
- Business Card/Badge Scanning
- Business Process Automation
- CRM
- CRM Integration
- Calendar Management
- Calendar Sync
- Calendar/Reminder System
- Call Center Management
- Call Conferencing
- Call Logging
- Call Management
- Call Recording
- Campaign Analytics
- Campaign Management
- Channel Management
- Charting
- Chat/Messaging
- Checklists
- Click Tracking
- Client Database
- Client Management
- Client Tracking
- Client/Property Matching
- Collaboration Tools
- Commenting/Notes
- Commission Management
- Communication Management
- Compliance Management
- Confirmations/Reminders
- Contact Database
- Contact Management
- Content Delivery
- Content Management
- Conversation Intelligence
- Customer Database
- Customer Engagement
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customizable Dashboard
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Entry
- Data Import/Export
- Data Security
- Data Synchronization
- Deal Management
- Document Management
- Document Storage
- Drag & Drop
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Field Sales Management
- File Management
- File Sharing
- File Transfer
- For Financial Institutions
- For Healthcare
- For Mac Devices
- For Real Estate
- For Sales Teams/Organizations
- For Small Businesses
- For Startups
- For iPad Devices
- Forecasting
- Form Builder
- Forms Management
- Goal Setting/Tracking
- Graphical Workflow Editor
- HIPAA Compliant
- IVR
- Inbox Management
- Interaction Tracking
- Kanban Board
- Landing Pages/Web Forms
- Lead Assignment
- Lead Capture
- Lead Distribution
- Lead Generation
- Lead Management
- Lead Notifications
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Lead Segmentation
- Leaderboards
- Live Chat
- Marketing Automation
- Medical History Records
- Meeting Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Language
- No-Code
- Omnichannel Outreach
- Onboarding
- Online Booking
- Online Forms
- Online Payments
- Online Voice Transmission
- Opportunity Management
- Patient Communications
- Patient Management
- Performance Metrics
- Personalization
- Physician Management
- Pipeline Management
- Pipeline Reports
- Prioritization
- Product Catalog
- Progress Tracking
- Project Management
- Proposal Generation
- Prospecting Tools
- Quotes/Estimates
- Real Time Editing
- Real-Time Data
- Real-Time Notifications
- Real-Time Reporting
- Records Management
- Referral Tracking
- Relationship Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Response Management
- Role-Based Permissions
- Rules-Based Workflow
- Sales Activity Management
- Sales Automation
- Sales Forecasting
- Sales Pipeline Management
- Sales Reports
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Secure Data Storage
- Segmentation
- Shared Contacts
- Single Sign On
- Social Media Integration
- Softphone
- Source Tracking
- Status Tracking
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Task Scheduling
- Template Management
- Templates
- Territory Management
- Third-Party Integration
- Third-Party Integrations
- Transfers/Routing
- Video Conferencing
- Visitor Tracking
- Web Forms
- Web-based Deployment
- Workflow Automation
- Workflow Configuration
- Workflow Management
Integrations
- Total integrations125
- 3CX
- Absorb
- Acefone
- Agentforce
- Aircall
- Airtable
- Aloware
- Amazon Connect
- Amazon QuickSight
- Apollo.io
- Applied Epic
- Asana
- Avaya Cloud Office
- Avoma
- Bird
- Boomerang for Gmail
- Calendly
- CallRail
- Chrome Enterprise
- Cin7 Core
- Claude
- Claude Code
- Clay
- ClickUp
- CloudTalk
- ConnectWise PSA
- Constant Contact
- ContactsFlow™ (formerly Shared Contacts for Gmail)
- Customer.io
- Cyberimpact
- DealHub
- Demandbase One
- Docusign
- Domo
- Epicor CPQ
- Eventbrite
- Exotel
- Fathom
- Fin
- Fireflies
- Firmable
- Formaloo
- FotoWare DAM
- Front
- GGGolf
- Gong
- Google Ads
- Google Workspace
- Gravity Forms
- HCL Notes
- Healthie
- Heymarket
- Hightouch
- HoduCC
- HoduPBX
- Hostinger
- HubSpot Sales Hub
- Hublead
- Hunter
- Instantly
- Intalk.io
- Intermedia Unite
- Intuit Mailchimp Email Marketing
- Jiminny
- Jira
- Jive
- Jotform
- JustCall
- Kixie PowerCall & SMS
- Knowlarity
- Krisp
- Lead Forensics
- Lexion
- LinkedIn Recruiter
- LinkedIn Sales Navigator
- LinkedIn for Business
- Lusha
- Map My Customers
- Maxio
- Meetime
- Meta for Business
- Metabase
- Microsoft 365
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Teams
- MightyCall
- Mindtickle
- Mixpanel
- Moxo
- MyOperator
- NUACOM
- NetSuite
- NeverBounce
- Notion
- Ortto
- Outreach
- PSOhub
- PandaDoc
- PartnerStack
- Perplexity
- Podio
- PrintVis
- QUO
- QuickBooks Online
- QuotaPath
- Qwilr
- Rasayel
- Read AI
- RingCX
- RingCentral Events
- RingEX
- Ringover
- SAP HANA Cloud
- SMS-Magic
- Sage Intacct
- Sakari
- Salesintel
- SanIPPBX
- Seamless
- Servetel
- Shopify
- Shopify Plus
- Snowflake
- Sopro
- SparkTG VCC
- Squirrel
- Tableau
- TelTel
- Telecmi
- TikTok
- Trafft
- Trello
- Triple Session
- Twilio
- Typeform
- VoIPstudio
- Vodia PBX
- VoiceSpin
- WRITER
- WhiteWhale
- Wildix
- Wistia
- Wix
- WordPress
- Workday HCM
- Xero
- Yeastar Cloud PBX
- Zapier
- ZeroBounce
- Zoho Analytics
- Zoho Books
- Zoho CPaaS
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Directory
- Zoho FSM
- Zoho Flow
- Zoho Forms
- Zoho Invoice
- Zoho LandingPage
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho OneAuth
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Sites
- Zoho Voice
- Zoho Writer
- Zoom Events and Webinars
- Zoom Phone
- Zoom Rooms
- Zoom Workplace
- Zuper
- lemlist
- tl;dv
- Total integrations68
- 3CX
- Absorb
- Acefone
- Agentforce
- Aircall
- Airtable
- Aloware
- Amazon Connect
- Amazon QuickSight
- Apollo.io
- Applied Epic
- Asana
- Avaya Cloud Office
- Avoma
- Bird
- Boomerang for Gmail
- Calendly
- CallRail
- Chrome Enterprise
- Cin7 Core
- Claude
- Claude Code
- Clay
- ClickUp
- CloudTalk
- ConnectWise PSA
- Constant Contact
- ContactsFlow™ (formerly Shared Contacts for Gmail)
- Customer.io
- Cyberimpact
- DealHub
- Demandbase One
- Docusign
- Domo
- Epicor CPQ
- Eventbrite
- Exotel
- Fathom
- Fin
- Fireflies
- Firmable
- Formaloo
- FotoWare DAM
- Front
- GGGolf
- Gong
- Google Ads
- Google Workspace
- Gravity Forms
- HCL Notes
- Healthie
- Heymarket
- Hightouch
- HoduCC
- HoduPBX
- Hostinger
- HubSpot Sales Hub
- Hublead
- Hunter
- Instantly
- Intalk.io
- Intermedia Unite
- Intuit Mailchimp Email Marketing
- Jiminny
- Jira
- Jive
- Jotform
- JustCall
- Kixie PowerCall & SMS
- Knowlarity
- Krisp
- Lead Forensics
- Lexion
- LinkedIn Recruiter
- LinkedIn Sales Navigator
- LinkedIn for Business
- Lusha
- Map My Customers
- Maxio
- Meetime
- Meta for Business
- Metabase
- Microsoft 365
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Teams
- MightyCall
- Mindtickle
- Mixpanel
- Moxo
- MyOperator
- NUACOM
- NetSuite
- NeverBounce
- Notion
- Ortto
- Outreach
- PSOhub
- PandaDoc
- PartnerStack
- Perplexity
- Podio
- PrintVis
- QUO
- QuickBooks Online
- QuotaPath
- Qwilr
- Rasayel
- Read AI
- RingCX
- RingCentral Events
- RingEX
- Ringover
- SAP HANA Cloud
- SMS-Magic
- Sage Intacct
- Sakari
- Salesintel
- SanIPPBX
- Seamless
- Servetel
- Shopify
- Shopify Plus
- Snowflake
- Sopro
- SparkTG VCC
- Squirrel
- Tableau
- TelTel
- Telecmi
- TikTok
- Trafft
- Trello
- Triple Session
- Twilio
- Typeform
- VoIPstudio
- Vodia PBX
- VoiceSpin
- WRITER
- WhiteWhale
- Wildix
- Wistia
- Wix
- WordPress
- Workday HCM
- Xero
- Yeastar Cloud PBX
- Zapier
- ZeroBounce
- Zoho Analytics
- Zoho Books
- Zoho CPaaS
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Directory
- Zoho FSM
- Zoho Flow
- Zoho Forms
- Zoho Invoice
- Zoho LandingPage
- Zoho Mail
- Zoho Marketing Automation
- Zoho Meeting
- Zoho OneAuth
- Zoho Projects
- Zoho SalesIQ
- Zoho Sign
- Zoho Sites
- Zoho Voice
- Zoho Writer
- Zoom Events and Webinars
- Zoom Phone
- Zoom Rooms
- Zoom Workplace
- Zuper
- lemlist
- tl;dv
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