HubSpot Sales Hub vs HubSpot CRM Comparison

I liked this tools because anybody who have not used this tool can easily learn in couple of days - Ease of use

Sometimes its fails to sync the leads properly with the CRM and it causes the misalignment b/w CRM and HubSpot

Hubspot is really complete and it has an amazing API which you can connect almost any app to it. All our sales pipelines are on Hubspot Sales, and it does an awesome job.

Hubspot does really have a lot of good features and is the best software out there, but the price is really expensive. Sometimes we consider moving away from it just to lower some of our costs.

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Hubspot Is a very detailed CRM with all the possible customization that you need.

At the beginnings, Hubspot Is a Little bit difficult to use but After you start, you can make everything you want.

It is pretty seamless to use if you have used a similar CRM or Sales management platform before.

HubSpot is okay, just that compared to other CRM platforms, their email capabilities fall a little bit short.

I would rate Hubspot for its CRM its user-friendly interface, integrations, customizable features, strong support and community, robust contact and company management, free accessibility, automation capabilities, and performance tracking and analysis.

I would say the negative aspects of Hubspot CRM are, the need for paid plugins, and complicated pricing structure.

As with the entire Hubspot suite of tools, their Hubspot Sales has a range of really great tools that can really help with your sales processes. It syncs directly into their CRM and marketing tools which means there's end-to-end oversight and management of all of your processes, which is really helpful and time-saving.

It's only useful if you take advantage of the Hubspot CRM and the real benefits come into play when you use the entire Hubspot suite. Their CRM is very good, especially as a free CRM tool but there are many limitations compared to more advanced competitor CRM products on the market, and it might not be suitable for your specific business - so definitely check this before making a decision.

Easy to use. Very intuitive even for the non-technical savvy user. Ability to create custom scheduling links to send to prospects. Ability to integrate with numerous other programs to really streamline your workflow and save you time! Ability to create beautiful email templates. Ability to create links to documents, videos, images, and more to embed into emails. Get open rates, click rates, time viewed, etc. App for smartphones for easy on-the-go access. App also helps you log incoming and outgoing calls when related to a contact. Easily track sales pipeline on an interactive dashboard. Automatically logs events and emails through linked calendars and email inboxes. Can launch calls from site and app, log type of call, and record the call!

I don't really have any complaints or cons with HubSpot itself. I would love the app to be able to do a little more, like create/edit/add a quote.

I'm not the most tech friendly person but hubspot made it easy to have a top tier CRM.

Well its the freemium model for sure. The free version is great but the costs will add up QUICKLY.

Hubspot combines all of your marketing, sales, and CRM needs in one spot. Extremely user friendly and customizable.

There are no negatives that I can come up with as of yet. It does everything I need it to do and more!

HubSpot Sales Hub is an easy to use CRM that has a low barrier to entry for sales teams.

The software has less total functionality and customization opportunity than other alternatives.

O Hubspot Sales Hub é um divisor de águas para as equipes de vendas. Seus recursos poderosos, interface amigável e integração com o Hubspot CRM o tornam uma solução de alto nível para gerenciar e acelerar processos de vendas.

Recursos aprimorados de rastreamento e agendamento de e-mail e recursos aprimorados de relatórios e previsões para insights e planejamento de vendas mais profundos.

Great thing about Hubspot is you can start with a CRM, and take that data to expand to other products in the suite

Sequence can be a bit tricky and limited in functions sometimes. I wish I had more triggers like their marketing automation tool. For example, it'd be great to have if/then function in the sales automation

HubSpot is great for tracking deals and sales opportunities in many different ways. As a user for my professional job, I have also adopted HubSpot Sales Hub for my personal business.

Some difficulties with open text fields when creating email templates and sequences. This is a feature that would make the dynamic components of templates much better.

I like hubspot for most of my CRM, sales and marketing solutions. It's a great option for medium to large businesses due to price

The add ons are expensive for a small business. There are plenty of free options available in several different solutions that can get you close to the hubspot one stop shop

I like the ease of the program. It helps me stay on track, I love the daily sales task reminders. The email integration is nice so that I can track emails outside of the CRM as 90%^ of my day-to-day is done through my business email. Lots of good attributes to keep a sales person on task.

It can be a little confusing at times when setting a sales flow. There are a lot of steps not required in my industry so they can kind of get jumbled, and dont always relate to the steps that I need to take for freight allocation with new customers.

I was previously using Excel to track prospects. It was working although it was VERY time consuming. Then I discovered Hubspot! Life has never been better! I have all my prospects in one place. I can track the correspondence I have with each prospect and set follow up reminders. It's all in one place and the history of the account is easy to review.

I use the free version, which does not include the email campaign feature which is a bummer. But you get a lot for the free version, including dashboards for pipeline evaluation, which is great.

End-to-end sales automation with reminders and custom created email templates. Email templates can be shared with team members, pipeline sync with CRM and tracking.

Hubspot should create a team that helps new CRM users to keep learning and uses best practices, There must be a team who keep tracking ROI and share with the buyer.

Easier to use than previous CRM for a lot less. Does everything we need and integrates with slack which is important.

Too many sales and marketing emails until I turned that off in my preference center. Other than that the CRM is great.

I personally prefer Hubspot for Sales over marketing any day. For a CRM it's much more user-friendly than that of Salesforce or Sugar. It's easy to connect to your emails to track progress of leads and if you really dive into it, then there's a lot of features to make your overall sales process easier like workflows, segmented lists, etc.

Uploading documents can get lost in deals, contact, or company. If you're missing a contact for a company, things can get messy. They also do a lot of updates which causes the site to crash a lot.

Hands down best CRM for startups for any business. HubSpot offers a lot of features and is very easy to learn quickly and start selling without having to slow down your sales process.

The biggest drawback is cost. It could become expensive to add other features.

Our company used the hubspot sales crm tool to connect with potential new software clients. There is a browser and email plugin that can be super helpful with logging people directly and recalling information

The system felt somewhat clunky and was not super user friendly. While you were able to access everything you needed, it was not the greatest way to pull up info in a timely manner.

Easy to use, good range of integrations, closed loop reporting, good training and support - clarity on responsibility for all our team across departments.

Not much - it would be nice to see a few more integrations with other CRM and sales platforms, and other 3rd party tools like chat, but there are always new updates such as these being rolled out by HubSpot.

Having email sequencing working with the contacts in my Hubspot CRM has been a VERY valuable tool. I've found that my open rates soar at the third email in the sequences. Having unlimited sales templates is a huge time saver. The Activity Feed helps me know when emails have been opened and when links have been clicked.

There are a few glitches. For instance, when I send and receive email from clients via Outlook the activity is supposed to be logged into the contact's record in Hubspot CRM. I've found this doesn't always work. I use both my business and personal email accounts in Outlook. The Outlook Hubspot plugin connects with both and there's no way to stop it from working with my personal account. The result is that I have to manually tell it not to enter a personal email into the CRM, which is a pain.

Intuitive, easy to use, and it is effortless to customize. Hubspot sales and marketing modules complement effectively with each other. Workflows features allow to automate marketing efforts, allowing to scale operations smoothly. It integrates smoothly with Gmail suite products, and mainstream business tools.

It does not count with advance lead scoring tools. Lead interaction tracking is limited. Workflow automation faces the same problem. As you start sophisticating your sales and marketing operations Hubspots tools may start falling short.

The HubSpot CRM is very easy to use and tailor to our specific needs. Used in tandem with the HubSpot Marketing Hub, it has proven itself to be an extremely powerful sales tool.

I would like the ability to customize the lifecycle stage as a baseline feature.

The support is outstanding with regular one-on-one onboarding calls and a timeline for implementation. I was out of marketing for a few years but HubSpot Academy got me up to speed fast on the new state of marketing.

There are a ton of features to learn and decide what to implement first.

HubSpot CRM and Sales Hub make it very easy to stay organized. I work with businesses across the US and the world, so having the organization build in with HubSpot like the tasks, reminders, website views, and other features helps me to manage such a large territory. The integration of LinkedIn Sales Navigator also helps to save time from switching to different platforms. I also follow the HubSpot Sales Blog, which provides me with new ideas for my efforts.

Sometimes, there are features that don't work correctly, but HubSpot is always quick to notify users of those outages and gets a solution together quickly.

1. HubSpot Marketing Hub provides a variety of tools that are essential for running effective campaigns. 2. Easy to access all of the resources that are available in the HubSpot Marketing Hub. 3. I really appreciate that all campaign connects are automatically tracked.

Everything is great but expensive for small businesses.

HubSpot CRM has great features and functionalities that provide for excellent account management.

HubSpot CRM could add additional features in relation to specific sales metrics.

With the use HubSpot CRM , we can reduce the cost for the application because it is free for all.We can have unlimited users to access HubSpot CRM. We can integrate Gmail and Outlook to the platform .Also, we can have email templates with email scheduling features. Activity log is the one of the best feature which will track every activity .

Limited reporting features available on the HubSpot CRM also can not send bulk emails.

Hubspot makes the sales process very easy to visualize

I think the paid version of hubspot could use more features

The integration of Sales Hub with HubSpot CRM creates a seamless connection, consolidating all customer and prospect information into a centralized database. This integration guarantees that our sales teams have comprehensive visibility into our contacts, communication history, deals, and interactions. As a sales representative, this integration empowers me to deliver personalized experiences to prospects and customers, thereby improving the overall quality of our interactions.

There may be certain limitations when it comes to customizing and creating distinct sales pipeline stages or intricate workflows. Advanced customization options might necessitate technical knowledge or the use of higher-tier subscription plans.

We've used HubSpot for about two years, and this is a great tool for marketing.

HubSpot lacks a bit in sales management for big companies with more complex needs.

Hubspot helps with keeping track of all your sales. It's a complete CRM software that caters to marketing, data management, and the overall running of the organization. It helps increase the whole sales approach with filtering features that make analysis easier. It helps with management, which results in fewer errors and wasted time. The interface is user-friendly and very easy to learn. Unlike other software companies, HubSpot has an excellent customer support team to help with queries. It's a great tool for any sales development rep, and I've found it most helpful to customize my tasks by queue and set notifications to alert me to tasks as they arise.

There is not much to hate. Although I must mention the price can be slightly lower. So the software is accessible to everyone who needs it. Using third parties is time-consuming and exhausting. Improvements to the quotation feature would also be helpful.