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INVOX vs 800.com Comparison (2026)

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INVOX logo

INVOX

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800.com

Overview

INVOX is a call tracking and form tracking platform that attributes every phone call and form submission to the campaign, ad and keyword that generated it. Send qualified leads as conversions to Google Ads and Meta, push them into your CRM, and report cost per qualified lead by channel.

800.com is the AI-powered business phone and call intelligence platform trusted by 45,000+ companies. Get a toll-free, local, or vanity number in minutes, with AI agents that answer 24/7, call tracking that proves ad ROI, and AI summaries on every call. From $19/mo, no contracts.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

49

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

23

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.9

16

5

4

3

2

1

15

0

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.7

372

5

4

3

2

1

303

46

15

3

5

  • Value for money
  • Ease of use
  • Features
  • Customer support
83%
would recommend this app

Pros

Not enoughreviews yet

Pros

“The integration tools, like the AI call companion, enhanced caller ID, and analytics dashboards, are incredibly useful, and the Inbox gives me a detailed call history for tracking every interaction.”
JP

Justin P.

Owner

“It's given my business a complete telecom solution in one place—toll-free numbers, additional phone lines, fax numbers, customizable IVR, call trees, call recording, and voicemail—so I haven't needed to piece together multiple services.”
JP

Justin P.

Owner

“The platform provides a professional business phone solution with reliable call forwarding, voicemail, and number management, making it simple to stay connected with customers from anywhere.”
HO

Habeeb O.

CEO

Cons

Not enoughreviews yet

Cons

“There were a few features that took a little time to learn at first, especially when adjusting settings and managing call routing, but overall nothing major stood out as a problem.”
LR

Louis R.

Owner

“The main drawback is that some advanced features and integrations are limited compared to larger enterprise phone systems.”
HO

Habeeb O.

CEO

“Frustrating text verification delays, strict limits on base minutes, and surprise overage fees :))))”
JG

Jeremy G.

Partner

  • Vendor responds to reviews
  • Last review6 years ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features38
  • 2-Way Messaging
  • AI Copilot
  • AI SMS
  • AI/Machine Learning
  • API
  • API Integration
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Alerts/Notifications
  • Audience Targeting
  • Auto-Dialer
  • Automated Emails
  • Automated Note Taking
  • Automated Responses
  • Automated Scheduling
  • Automated Voicemails
  • Automatic Call Distribution
  • Automatic Replies
  • Autonomous Task Execution
  • Autoresponders
  • Bulk SMS
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scoring
  • Call Scripting
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Types
  • Call Whispering
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat/Messaging
  • Click-to-Call
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Consent Management
  • Contact Database
  • Contact Management
  • Conversation Intelligence
  • Conversion Tracking
  • Cross platform compatibility
  • Cross-system Integration
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customizable speech
  • Daily Summary
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Decision Making
  • Drip Campaigns
  • Dynamic Number Insertion
  • Email Management
  • Email Templates
  • Encrypted communication
  • Engagement Tracking
  • Event Triggered Actions
  • For Contact Centers
  • Generative AI
  • Geo-Routing
  • IVR
  • Information Locater
  • Interaction Tracking
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Link Shortening
  • Local Phone Numbers
  • MMS
  • MMS Marketing
  • Marketing Automation
  • Mass Texting
  • Meeting Management
  • Message Personalization
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Call Attribution
  • Multi-Channel Communication
  • Multi-Language
  • Multi-step Planning
  • Multiple voice actions
  • Natural Language Interaction
  • Natural Language Processing
  • Notes
  • Open Rate Tracking
  • Performance Management
  • Performance Metrics
  • Performance and Reliability
  • Personalization
  • Polls/Voting
  • Port Existing Numbers
  • Predictive Dialer
  • Privacy, Security, and Compliance
  • Proactive Assistance
  • QR Codes
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Record Calls
  • Record Prospect Data
  • Reminders
  • Reporting
  • Reporting & Statistics
  • Reputation Management
  • SMS Messaging
  • Sales Pipeline Management
  • Scheduled Messaging
  • Sorts Prospects
  • Speech Synthesis
  • Survey Builder
  • Survey/Poll Management
  • Task Management
  • Template Management
  • Templates
  • Text Scheduler
  • Text-to-Win
  • Third-Party Integrations
  • Toll-Free Numbers
  • Transactional SMS
  • Voice Mail
  • Voice Recognition
  • White Label
  • Workflow Management
  • Total features153
  • 2-Way Messaging
  • AI Copilot
  • AI SMS
  • AI/Machine Learning
  • API
  • API Integration
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Adaptive Learning
  • Alerts/Notifications
  • Audience Targeting
  • Auto-Dialer
  • Automated Emails
  • Automated Note Taking
  • Automated Responses
  • Automated Scheduling
  • Automated Voicemails
  • Automatic Call Distribution
  • Automatic Replies
  • Autonomous Task Execution
  • Autoresponders
  • Bulk SMS
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scoring
  • Call Scripting
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Types
  • Call Whispering
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Chat/Messaging
  • Click-to-Call
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Consent Management
  • Contact Database
  • Contact Management
  • Conversation Intelligence
  • Conversion Tracking
  • Cross platform compatibility
  • Cross-system Integration
  • Customer Segmentation
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Customizable speech
  • Daily Summary
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Decision Making
  • Drip Campaigns
  • Dynamic Number Insertion
  • Email Management
  • Email Templates
  • Encrypted communication
  • Engagement Tracking
  • Event Triggered Actions
  • For Contact Centers
  • Generative AI
  • Geo-Routing
  • IVR
  • Information Locater
  • Interaction Tracking
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Link Shortening
  • Local Phone Numbers
  • MMS
  • MMS Marketing
  • Marketing Automation
  • Mass Texting
  • Meeting Management
  • Message Personalization
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Call Attribution
  • Multi-Channel Communication
  • Multi-Language
  • Multi-step Planning
  • Multiple voice actions
  • Natural Language Interaction
  • Natural Language Processing
  • Notes
  • Open Rate Tracking
  • Performance Management
  • Performance Metrics
  • Performance and Reliability
  • Personalization
  • Polls/Voting
  • Port Existing Numbers
  • Predictive Dialer
  • Privacy, Security, and Compliance
  • Proactive Assistance
  • QR Codes
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recommendations
  • Record Calls
  • Record Prospect Data
  • Reminders
  • Reporting
  • Reporting & Statistics
  • Reputation Management
  • SMS Messaging
  • Sales Pipeline Management
  • Scheduled Messaging
  • Sorts Prospects
  • Speech Synthesis
  • Survey Builder
  • Survey/Poll Management
  • Task Management
  • Template Management
  • Templates
  • Text Scheduler
  • Text-to-Win
  • Third-Party Integrations
  • Toll-Free Numbers
  • Transactional SMS
  • Voice Mail
  • Voice Recognition
  • White Label
  • Workflow Management

Integrations

  • Total integrations8
  • Google Ads
  • Google Analytics 360
  • Google Data Studio
  • HubSpot CRM
  • Pipedrive
  • Salesforce Platform
  • Zapier
  • Zoho CRM
  • Total integrationsN/A
  • Google Ads
  • Google Analytics 360
  • Google Data Studio
  • HubSpot CRM
  • Pipedrive
  • Salesforce Platform
  • Zapier
  • Zoho CRM

Alternatives

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