INVOX Pricing, Features, Reviews & Comparison of Alternatives

INVOX

Call tracking solution for marketing campaigns

4.86/5 (14 reviews)

INVOX overview

What is INVOX?

INVOX is a cloud-based call tracking solution that helps businesses track the source of incoming calls, facilitating lead generation and sales operations. The centralized platform enables users to monitor the marketing source of calls across online and offline campaigns, keywords, advertisements, and website pages. Key features include call recording, white labeling, customer relationship management (CRM), and call attribution.

INVOX allows organizations to identify the impact of video content and in-video display advertisements via customer acquisitions and conversion rates. The solution comes with a visitor tracking module, which provides managers with an overview of the visitor journey, page views, and activity time across individual sessions. Plus, users can utilize the Google Ads integration to measure return on investment (ROI) and overall revenue for pay-per-click (PPC) campaigns.

Search engine optimization (SEO) marketers can utilize INVOX to conduct A/B testing on landing pages and monitor the performance of keywords across business websites. The platform also helps enterprises track the conversion rate of social media campaigns, enabling users to create advertisements for target audiences.
www.invox.eu

Pricing

Starting from
€67/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Europe, Germany

Supported languages

English
INVOX screenshot: INVOX Facebook integrationINVOX Call Tracking & AnalyticsINVOX screenshot: INVOX Google Analytics integration

INVOX reviews

Excellent
13

Very good
0
Average
1

Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.8
  4.6
  4.8
  5.0
Gabriel Ursan

A golden tool for a marketing department

Used daily for 1-2 years
Reviewed 2019-12-13
Review Source: Capterra

Great experience. Great and blazing fast customer support.

Pros
It is a very easy to use software with great reports. Easy to implement.

Cons
The fact that you have a limited number o minutes includes, but this is normal :)

Response from INVOX


We are incredibly grateful that you took the time out to leave us this note. Thank you!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Madalina Stroescu

Totally recommend!

Used daily for 1-2 years
Reviewed 2019-12-12
Review Source: Capterra

we use INVOX for more than 2 years and it really helped us fully understand the whole media budget spend and the delivered results. we recommend it to all clients that are performance oriented and want to track all website interactions, not just the form completions.

Pros
easily to implement no bugs good reports

Cons
maybe to create a new feature where you could track two phone numbers simultaneous.

Response from INVOX


Thank you for your thoughts! As soon as possible, you will be able to track more than one phone number on the website.

Stay tuned for more updates!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Richard Vencu

Decluttering marketing ROI for phone conversions

Used weekly for less than 6 months
Reviewed 2020-01-06
Review Source: Capterra

Pros
Finally found the way to see through the phone conversions analytics...

Cons
Requires call redirecting hence is a bit expensive because of that

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andreea Abraham

An easy way to track our company advertising performances

Used daily for 2+ years
Reviewed 2019-12-10
Review Source: Capterra

Pros
Invox has been our call tracking partner for the past two years. By using their tools, we were able to get valuable information about the incoming calls and measure how our marketing campaigns performed. Easy implementation, friendly and accurate reports on advertising channels that generated calls.

Cons
I have no specific criticism about this software, however as we continue our partnership, I could eventually suggest few tailored made features that will improve the overall service we get from Invox.

Response from INVOX


Thank you for your feedback! We assure you that we make every effort to improve and permanently add new functionalities useful to each business type.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Bianca Filote

Invox can do much better

Used daily for 6-12 months
Reviewed 2019-12-16
Review Source: Capterra

Pros
It`s intuitive and easy to use. I can extract information very fast.

Cons
The fact that it changes names & colors of sources every month. It does not give me coherence and consistency for my Monthly Report.

Response from INVOX


Thanks for the review and being a INVOX customer.

We're always striving to improve our business, and I'd like to respond to your dislikes and see if we might be able to make the service better for you.

The names of the call tracking sources change every month because in some months you receive calls from certain sources and in other months you no longer receive from the same sources.

As for changing the colors of the call tracking sources, we found it a nice thing to make our customers smile. :)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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INVOX pricing

Starting from
€67/month
Pricing options
Free trial
Subscription
View Pricing Plans

Beginner Plan: €67/month
Pro Plan: €98/month
Master Plan: €180/month
Enterprise Plan: Contact INVOX Call Tracking for custom pricing details.

INVOX features

API
CRM Integration
Call Recording
Call Routing
Call Transfer
Monitoring
Third Party Integration

Activity Dashboard (92 other apps)
Automatic Notifications (72 other apps)
Call Monitoring (75 other apps)
Call Reporting (66 other apps)
Caller ID (72 other apps)
Chat (88 other apps)
Communication Management (61 other apps)
Conferencing (81 other apps)
Instant Messaging (68 other apps)
Real Time Reporting (62 other apps)
Reporting & Statistics (97 other apps)
Video Conferencing (64 other apps)
Voice Mail (63 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Additional information for INVOX

Key features of INVOX

  • Archiving
  • CRM
  • Campaign Attribution
  • Email Recording
  • White Labeling
View All Features