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mFax vs iFax Comparison

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Overview

mFax is a cloud-based fax server solution that helps enterprises streamline email-to-fax as well as print-to-fax operations....

Designed for businesses of all sizes including the financial, medical, legal, real estate, and insurance sectors, it is a...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

75

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

9.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.8

80

5

4

3

2

1

63

16

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.8

362

5

4

3

2

1

318

26

8

0

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

This was easy to setup and I love how easy it is to use. Much, more user friendly than the service we had been using.
The ease of operation and clarity. For my very small operation I have found this to be not only the best value, but also the most intuitive package that I have used.
The most I have liked is the console management, the ease of use of the interface. The ease of management of multiple accounts and the excellent support.

Pros

I do not fax very often so I was extremely pleased that iFax has the free to use option. It's perfect for the occasional fax situation and I thought it was super easy to figure out and send a fax.
I absolutely loved the simplicity of it all. I also like the feature of being able to send the fax receipt to recipient.
The Google Workspace integration has been great for our organization. Everyone likes it compared to our previous service.

Cons

I wish pricing was more aggressive. The per pages pricing is dumb.
The only con I can think of about the program is just how long it takes sometimes to find out the fax was unsuccessful.
Sometimes response times lag which makes it difficult to track sometimes.

Cons

I denied it n hours later my service would return for a few pages then another lock out. I have been complaining for two weeks with [SENSITIVE CONTENT] but nothing changed.
Inability to cancel and having to dispute with credit card company.
Not able to attach a file, fax not received, no refund, cancellation blocked.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review12 days ago

Key features

  • Total features31
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Trail
  • Automated Routing
  • Caller ID
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Delivery Tracking
  • Digital Signature
  • Document Storage
  • Document Templates
  • Electronic Faxes
  • Electronic Signature
  • Email Management
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • File Management
  • File Transfer
  • FoIP
  • Full Text Search
  • HIPAA Compliant
  • Monitoring
  • Multiple Format Support
  • Multiple User Accounts
  • Purchasing & Receiving
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Text Editing
  • Third-Party Integrations
  • User Management
  • Whitelisting/Blacklisting
  • Total features42
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Audit Trail
  • Automated Routing
  • Caller ID
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Contact Database
  • Contact Management
  • Delivery Tracking
  • Digital Signature
  • Document Storage
  • Document Templates
  • Electronic Faxes
  • Electronic Signature
  • Email Management
  • Email to Fax
  • Encryption
  • Fax Management
  • Fax to Email
  • File Management
  • File Transfer
  • FoIP
  • Full Text Search
  • HIPAA Compliant
  • Monitoring
  • Multiple Format Support
  • Multiple User Accounts
  • Purchasing & Receiving
  • Reporting & Statistics
  • Role-Based Permissions
  • SSL Security
  • Secure Data Storage
  • Self Service Portal
  • Status Tracking
  • Text Editing
  • Third-Party Integrations
  • User Management
  • Whitelisting/Blacklisting

Integrations

  • Total integrations3
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM
  • Total integrations1
  • ActiveCampaign
  • Freshdesk
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • Google Drive
  • Google Workspace
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • Microsoft Teams
  • Pipedrive
  • Salesforce Sales Cloud
  • Slack
  • SugarCRM
  • WordPress
  • Zapier
  • Zendesk Suite
  • Zoho CRM

Alternatives

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