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Mixmax vs Substrata Comparison (2026)

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Mixmax logo

Mixmax

Substrata logo

Substrata

Overview

Mixmax is an email communication & sales productivity application designed to help businesses convert prospects into customers through Gmail, Google Inbox, Google Calendar, Salesforce & Pipedrive using 1-to-1 communication, personalized email, workflow automation, email tracking, CRM sync, & more

Cloud-based B2B sales platform using deep learning to decode behavioral signals and guide deal strategy for revenue teams.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
view more detailsview details
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
view more detailsview details

Video & Screenshots

Pricing

Starting from

34

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

236

5

4

3

2

1

162

59

10

1

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

4.9

166

5

4

3

2

1

153

13

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

“We use Mixmax daily to schedule meetings, and arrange the best meeting time for a group, email templates have saved us so much time, and productivity has increased, and this has helped to streamline our workflow and manage communications.”
BA

Bekah A.

Director of Admissions

“Some of the advanced features require an upgrade, which can be limiting for basic users.”
Verified reviewer profile picture

amit s.

Team lead

“Our team uses it to use pre-built templates so we don't have to write identical copies for numerous clients.”
RS

Rajan S.

Startup Evangelist

Pros

“It helped me to modify tone, pace, and message delivery for improved client engagement by keeping me conscious of how my communication is received.”
JP

Joao P.

Support Analyst

“Cloudiway is notable for its emphasis on security and compliance. When managing enterprise data, operating on Microsoft Azure with SOC 2 Type 2 certification boosts confidence.”
Verified reviewer profile picture

Wenderson C.

administrative assistant

“I'm able to detect emotional indicators and buyer readiness, which keeps me from pushing too quickly and lets deals progress at a speed that is comfortable for both parties.”
JS

João S.

Dev

Cons

“The Mixmax button when drafting in email sometimes gets in the way of being able to accomplish certain tasks when drafting an email.”
AP

Amanda P.

Senior Account Manager

“I only use the free versions so it's hard thoroughly rate cons but one thing that has bothered me is that I use Mixmax as an extension to my gmail.”
AP

Amanda P.

Senior Account Manager

“The recipient does have to click on the email to read it and thus you cannot tell the email has been read,”
MS

Mark S.

Account Manager

Cons

“For very small businesses, the cost could be prohibitive, making it difficult for them to adopt certain tools or services without compromising their limited financial resources.”
Verified reviewer profile picture

Wenderson C.

administrative assistant

“For students or individual users the pricing may feel high if you are not fully utilising all features consistently.”
Verified reviewer profile picture

Aparna P.

Intern

  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features88
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts
  • Alerts/Notifications
  • Appointment Scheduling
  • Auto-Dialer
  • Autoresponders
  • Business Process Automation
  • CRM
  • Calendar
  • Calendar Management
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Campaign Management
  • Canned Responses
  • Chat/Messaging
  • Click Tracking
  • Coaching
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Conversation Intelligence
  • Customer Engagement
  • Customer Experience Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Drip Campaigns
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Reminders
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • File Sharing
  • For Sales Teams/Organizations
  • Goal Setting/Tracking
  • Inbox Management
  • Interaction Tracking
  • Knowledge Base
  • Lead Capture
  • Lead Generation
  • Leaderboards
  • Live Chat
  • Location Tracking
  • Meeting Management
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • Notes
  • Onboarding
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Prioritization
  • Prospecting Tools
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recommendations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review
  • Routing
  • Sales Activity Management
  • Sales Coaching
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Shared Inboxes
  • Signature Management
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Team Management
  • Third-Party Integrations
  • Training Management
  • Usage Tracking/Analytics
  • Widgets
  • Workflow Automation
  • Workflow Management
  • Total features36
  • AI/Machine Learning
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts
  • Alerts/Notifications
  • Appointment Scheduling
  • Auto-Dialer
  • Autoresponders
  • Business Process Automation
  • CRM
  • Calendar
  • Calendar Management
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Campaign Management
  • Canned Responses
  • Chat/Messaging
  • Click Tracking
  • Coaching
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Delivery
  • Content Management
  • Conversation Intelligence
  • Customer Engagement
  • Customer Experience Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Data Management
  • Deal Management
  • Drip Campaigns
  • Email Distribution
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Reminders
  • Email Sequences
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • File Sharing
  • For Sales Teams/Organizations
  • Goal Setting/Tracking
  • Inbox Management
  • Interaction Tracking
  • Knowledge Base
  • Lead Capture
  • Lead Generation
  • Leaderboards
  • Live Chat
  • Location Tracking
  • Meeting Management
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • Notes
  • Onboarding
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Prioritization
  • Prospecting Tools
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Recommendations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Response Management
  • Review
  • Routing
  • Sales Activity Management
  • Sales Coaching
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Shared Inboxes
  • Signature Management
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Team Management
  • Third-Party Integrations
  • Training Management
  • Usage Tracking/Analytics
  • Widgets
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations16
  • Dialpad Connect
  • Docusign
  • GCalToolkit
  • Gong
  • Google Calendar
  • Google Drive
  • Google Maps
  • Jiminny
  • LinkedIn Sales Navigator
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Twitter/X
  • Typeform
  • Vidyard
  • Woodstock Optimization Studio
  • YouTube
  • Zapier
  • Zoom Workplace
  • Total integrations6
  • Dialpad Connect
  • Docusign
  • GCalToolkit
  • Gong
  • Google Calendar
  • Google Drive
  • Google Maps
  • Jiminny
  • LinkedIn Sales Navigator
  • Microsoft Outlook
  • Microsoft Teams
  • Salesforce Sales Cloud
  • Slack
  • Trello
  • Twitter/X
  • Typeform
  • Vidyard
  • Woodstock Optimization Studio
  • YouTube
  • Zapier
  • Zoom Workplace