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RingEX vs CallHippo Comparison (2026)

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RingEX

CallHippo

Overview

So much more than a business phone. Meet the phone system of the future. Set up in minutes and never drop a call again.

CallHippo is a Virtual Phone System that is easy-to-use while offering robust functionality with advanced features, extensive reporting, and seamless integrations to empower sales and service teams to have effective conversations with customers. 24x7 World Class Support. Instant Setup

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.2

1.2K

632

348

148

Value for money

Ease of use

Features

Customer support

66%

would recommend this app

4.4

694

449

160

Value for money

Ease of use

Features

Customer support

76%

would recommend this app

Pros

“The system offers useful communication tools for healthcare staff managing high call volumes, voicemails, and patient communication throughout the day. While implementation and workflow adjustments required patience, the platform provides more flexibility and functionality compared to traditional phone systems.”

Reneisha H.

Clinical Programs Manager

“RingEX provides flexibility by allowing staff to manage calls, voicemails, texting, and communication through desktop and mobile applications instead of relying only on traditional desk phones.”

Reneisha H.

Clinical Programs Manager

“I do appreciate the ability to receive phone calls, voicemails, and text messages to my work number through the app on my mobile phone.”

Bonnie B.

Digital Systems Manager

Pros

“I liked that the calling dashboard is clean, and features like call recording, call logs, and team management make it easier to track customer conversations.”

Yamini K.

Business Development and GTM

“The ability to integrate with other business tools helped streamline workflows, while the cloud-based system allowed flexibility to work from anywhere.”

Sandeep S.

Sr Manager

“It is a helpful tool for managing business calls, tracking conversations, and supporting team communication.”

Yamini K.

Business Development and GTM

Cons

“As a result, for a time, we were forced into RingCentral Meetings which has been regularly awful as far as video quality and issues.”

Bonnie B.

Digital Systems Manager

“The initial rollout and setup process can be challenging, especially when transitioning from older phone systems.”

Reneisha H.

Clinical Programs Manager

“On multiple occasions, we had to follow up 2–3 times to receive a response, including from our assigned account representative, and have submitted technical questions that went unanswered and are still unanswered.”

Brandon W.

CTO

Cons

“What is even more frustrating is the customer support experience. Despite reporting these issues repeatedly, there has been little sense of urgency or accountability from the support team, leaving customers to chase updates and solutions for problems that should have been resolved much sooner.”

Stephen D.

Consultant

“The ability to use normal Gmail has been removed which i don't like ,Gmail integration was removed and occasional call quality issues during peak hours.”