getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

RingEX vs 8x8 Work Comparison (2026)

Add to Compare

Compare similar apps

Ringover logo

Ringover

4.7

800.com logo

800.com

4.7

Nextiva logo

Nextiva

4.6

Good recommendations?

RingEX logo

RingEX

8x8 Work logo

8x8 Work

Overview

So much more than a business phone. Meet the phone system of the future. Set up in minutes and never drop a call again.

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

30

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

24

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.2

1.2K

5

4

3

2

1

632

348

148

40

38

  • Value for money
  • Ease of use
  • Features
  • Customer support
66%
would recommend this app

4.1

309

5

4

3

2

1

131

107

42

19

10

  • Value for money
  • Ease of use
  • Features
  • Customer support
58%
would recommend this app

Pros

“The system offers useful communication tools for healthcare staff managing high call volumes, voicemails, and patient communication throughout the day. While implementation and workflow adjustments required patience, the platform provides more flexibility and functionality compared to traditional phone systems.”
Verified reviewer profile picture

Reneisha H.

Clinical Programs Manager

“RingEX provides flexibility by allowing staff to manage calls, voicemails, texting, and communication through desktop and mobile applications instead of relying only on traditional desk phones.”
Verified reviewer profile picture

Reneisha H.

Clinical Programs Manager

“I do appreciate the ability to receive phone calls, voicemails, and text messages to my work number through the app on my mobile phone.”
BB

Bonnie B.

Digital Systems Manager

Pros

“We have multiple offices and stakeholders across the world, and with remote working, this is so much easier than giving people desk phones or mobiles.”
SR

Stephanie R.

HR Manager

“I liked the closed caption for video since I have a hearing impairment and often have a hard time undertsanding others on calls and video meetings.”
SF

Sarah F.

CEO

“At the corporate level (where I am), we have 8x8 on our computers, and we do not need desktop phones (it's all through the computer), which is nice.”
BB

Britta B.

Senior Marketing Coordinator

Cons

“I don't like how there are some parts of the tool on the old system and some on the new design, I wish it was all in one website and I did not have to go to ACE on a separate tab/website, as well as the admin portal.”
Verified reviewer profile picture

Micah L.

CMO

“As a result, for a time, we were forced into RingCentral Meetings which has been regularly awful as far as video quality and issues.”
BB

Bonnie B.

Digital Systems Manager

“The initial rollout and setup process can be challenging, especially when transitioning from older phone systems.”
Verified reviewer profile picture

Reneisha H.

Clinical Programs Manager

Cons

“Also the recorded calls don't have call sentiment and analytics to match competitor software.”
AG

Arne G.

Sales

“Support at times doesn't follow instructions such as requesting email response on an issue and they will call multiple times even after business hours. If reselling the product and you contact support for an issue with a user in that company, they will contact whoever entered the ticket and not the person with issue even if indicating to contact that user with the issue.”
CL

Cris L.

Owner

“We have physical phones as well and I find that the techs are not really sure how to solve the issues and we spend alot of time as they research how to correct the issue.”
JB

Jennifer B.

Collections Specialist and IT

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review7 months ago

Key features

  • Total features77
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard
  • Electronic Faxes
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • Group Messaging
  • IVR
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • On-Demand Recording
  • Online Voice Transmission
  • PBX
  • Performance Metrics
  • Predictive Dialer
  • Presentation Streaming
  • Purchasing & Receiving
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Scheduled Recording
  • Scheduling
  • Screen Sharing
  • Single Sign On
  • Softphone
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Trend Analysis
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Virtual Backgrounds
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription
  • Total features94
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Auto-Dialer
  • Automated Attendant
  • Automated Routing
  • Automatic Call Distribution
  • CRM
  • Calendar Management
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Chat/Messaging
  • Collaboration Tools
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Customizable Caller ID
  • Customizable Reports
  • Dashboard
  • Electronic Faxes
  • Employee Directory
  • Event Triggered Actions
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • Group Messaging
  • IVR
  • Interaction Tracking
  • Knowledge Base Management
  • Live Chat
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Monitoring
  • Multi-Channel Communication
  • Multi-User Collaboration
  • On-Demand Recording
  • Online Voice Transmission
  • PBX
  • Performance Metrics
  • Predictive Dialer
  • Presentation Streaming
  • Purchasing & Receiving
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Reporting
  • Real-Time Updates
  • Recording
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • Role-Based Permissions
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Scheduled Recording
  • Scheduling
  • Screen Sharing
  • Single Sign On
  • Softphone
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Trend Analysis
  • Two Way Audio & Video
  • Two-Way Audio & Video
  • Unified Communications
  • Video Call Recording
  • Video Chat
  • Video Conferencing
  • Virtual Backgrounds
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voicemail Transcription

Integrations

  • Total integrations9
  • Box
  • Claude
  • Dropbox
  • Freshdesk
  • Google Workspace
  • HubSpot Service Hub
  • Microsoft 365
  • Microsoft Outlook
  • NetSuite
  • Okta
  • Salesforce Platform
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Zendesk Suite
  • Total integrations7
  • Box
  • Claude
  • Dropbox
  • Freshdesk
  • Google Workspace
  • HubSpot Service Hub
  • Microsoft 365
  • Microsoft Outlook
  • NetSuite
  • Okta
  • Salesforce Platform
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Zendesk Suite

Alternatives

Explore similar apps