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Ringover vs 8x8 Work Comparison (2026)

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Good recommendations?

Ringover

8x8 Work

Overview

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device.

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Platforms supported

Web-based
iPhone app
Android app
Windows Phone app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Customer support

Phone
Online
Knowledge base
Video tutorials

view more detailsview details

Video & Screenshots

Pricing

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

Starting from

/user

Per month

Free trial available
Credit cardless trial
Free account
Subscription based

User reviews

4.7

893

708

147

Value for money

Ease of use

Features

Customer support

88%

would recommend this app

4.1

309

131

107

Value for money

Ease of use

Features

Customer support

58%

would recommend this app

Pros

“Another noteworthy point is the amount of resources available on their website: guides, documentation, and very clear help material for configuring and taking advantage of all the platform's features.”

Jose S.

CCO

“I use it in my daily work as a Customer Success Manager to communicate with clients and manage calls efficiently.”

Rayan R.

CSM

“Ringover also provides a lot of documentation and learning resources on their website, which makes the learning curve quite manageable for new users.”

Jose S.

CCO

Pros

“We have multiple offices and stakeholders across the world, and with remote working, this is so much easier than giving people desk phones or mobiles.”

Stephanie R.

HR Manager

“I liked the closed caption for video since I have a hearing impairment and often have a hard time undertsanding others on calls and video meetings.”

Sarah F.

CEO

“At the corporate level (where I am), we have 8x8 on our computers, and we do not need desktop phones (it's all through the computer), which is nice.”

Britta B.

Senior Marketing Coordinator

Cons

“The main feature I miss is a more complete video calling experience directly within the platform.”

Rayan R.

CSM

“It was not really well optimized and it kinda made the crm really messy and that frustrated me the most.”

Eric N.

BDR

“Some integrations can be limited, and occasionally there are minor glitches with the mobile app notifications.”

Juan R.

Technology and Digital Product Manager

Cons

“Also the recorded calls don't have call sentiment and analytics to match competitor software.”

Arne G.

Sales

“Support at times doesn't follow instructions such as requesting email response on an issue and they will call multiple times even after business hours. If reselling the product and you contact support for an issue with a user in that company, they will contact whoever entered the ticket and not the person with issue even if indicating to contact that user with the issue.”

Cris L.

Owner

“We have physical phones as well and I find that the techs are not really sure how to solve the issues and we spend alot of time as they research how to correct the issue.”

Jennifer B.

Collections Specialist and IT