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Ringover vs Exotel Comparison (2026)
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Good recommendations?
Overview
Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.
Exotel is the emerging market's full-stack customer engagement platform that offers a communication API framework to build your conversational portfolio, an omnichannel contact center and a conversational AI toolkit to improve speed, quality and outcomes of customer conversations.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.7
893
5
4
3
2
1
708
147
17
5
16
- Value for money
- Ease of use
- Features
- Customer support
4.3
69
5
4
3
2
1
38
20
9
0
2
- Value for money
- Ease of use
- Features
- Customer support
Pros
Jose S.
CCO
Rayan R.
CSM
Jose S.
CCO
Pros
Surya K.
Sr. Manager
Pooja D.
Senior Manager Quality and Implementation
Kiran t.
UC Engineer III
Cons
Rayan R.
CSM
Eric N.
BDR
Juan R.
Technology and Digital Product Manager
Cons
Jaydeep R.
IT Application Manager
Piyush N.
Manager- Marketing
Piyush N.
Manager- Marketing
- Vendor responds to reviews
- Last review14 days ago
- Vendor responds to reviews
- Last review2 years ago
Key features
- Total features120
- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Archiving & Retention
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- CRM & Sales Stack Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Reports
- Customizable Templates
- Dashboard
- Electronic Faxes
- Electronic Signature
- Embedded AI
- Employee Activity Monitoring
- Employee Directory
- Event Triggered Actions
- Fax Management
- File Sharing
- For Cloud Phone Systems
- For Sales Teams/Organizations
- Group Messaging
- Human-in-the-loop (HITL)
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- List Management
- Live Chat
- Manual Dialer
- Mass Texting
- Meeting Management
- Message Personalization
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Metrics
- Phone Key Input
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Progressive Dialer
- Prospecting Tools
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Revenue-Native Data Model
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Sales Task Automation & Forecasting
- Scheduled Messaging
- Scheduled Recording
- Screen Sharing
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Softphone
- Surveys & Feedback
- Tagging
- Text to Speech
- Third-Party Integrations
- Unified Communications
- Video Call Recording
- Video Chat
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workforce Management
- Total features68
- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Archiving & Retention
- Audio/Video Conferencing
- Auto-Dialer
- Automated Attendant
- Automated Routing
- Automated Scheduling
- Automatic Call Distribution
- Automatic Outbound Dialer
- Blended Call Center
- CRM
- CRM & Sales Stack Integration
- Call Center Management
- Call Conferencing
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Queues
- Call Recording
- Call Reporting
- Call Routing
- Call Scheduling
- Call Scripting
- Call Tagging
- Call Tracking
- Call Transcription
- Call Transfer
- Call Whispering
- Callback Scheduling
- Caller ID
- Caller Profiles
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing
- Contact Database
- Contact Management
- Customer History
- Customizable Reports
- Customizable Templates
- Dashboard
- Electronic Faxes
- Electronic Signature
- Embedded AI
- Employee Activity Monitoring
- Employee Directory
- Event Triggered Actions
- Fax Management
- File Sharing
- For Cloud Phone Systems
- For Sales Teams/Organizations
- Group Messaging
- Human-in-the-loop (HITL)
- IVR
- Inbound Call Center
- Integrations Management
- Interaction Tracking
- List Management
- Live Chat
- Manual Dialer
- Mass Texting
- Meeting Management
- Message Personalization
- Mobile Access
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Data Collection
- Multi-Language
- Multi-User Collaboration
- Multiple Scripts
- On-Demand Recording
- Online Voice Transmission
- Outbound Call Center
- PBX
- Performance Metrics
- Phone Key Input
- Power Dialer
- Pre-recorded Messages
- Predictive Dialer
- Progressive Dialer
- Prospecting Tools
- Quality Management
- Queue Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recording
- Reminders
- Remote Access/Control
- Remote Support
- Reporting & Statistics
- Reporting/Analytics
- Revenue-Native Data Model
- Ring Groups
- Role-Based Permissions
- SIP Trunking
- SMS Marketing
- SMS Messaging
- Sales Task Automation & Forecasting
- Scheduled Messaging
- Scheduled Recording
- Screen Sharing
- Sentiment Analysis
- Single Sign On
- Social Media Integration
- Softphone
- Surveys & Feedback
- Tagging
- Text to Speech
- Third-Party Integrations
- Unified Communications
- Video Call Recording
- Video Chat
- Video Conferencing
- Virtual Call Center
- Virtual Extensions
- Virtual Voicemail
- VoIP
- VoIP Connection
- Voice Customization
- Voice Mail
- Voicemail Transcription
- Workforce Management
Integrations
- Total integrations33
- Access Vincere Evo
- ActiveCampaign
- Amazon Simple Storage Service (S3)
- Axonaut
- Bullhorn
- CleverTap
- Crisp
- Deskpro
- DigitalOcean
- Efficy CRM
- Freshdesk
- Freshsales
- Google Workspace
- Gorgias
- HubSpot CRM
- Jira
- Kapture CX
- LeadSquared
- Microsoft Azure
- MoEngage
- Modjo
- OVHcloud
- Okta
- Pipedrive
- Salesforce Platform
- Salesforce Sales Cloud
- Salesloft
- Scaleway
- Sellsy
- Shopify
- Slack
- SwiftAssess
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoom Events and Webinars
- monday AI Work Platform
- noCRM
- Total integrations9
- Access Vincere Evo
- ActiveCampaign
- Amazon Simple Storage Service (S3)
- Axonaut
- Bullhorn
- CleverTap
- Crisp
- Deskpro
- DigitalOcean
- Efficy CRM
- Freshdesk
- Freshsales
- Google Workspace
- Gorgias
- HubSpot CRM
- Jira
- Kapture CX
- LeadSquared
- Microsoft Azure
- MoEngage
- Modjo
- OVHcloud
- Okta
- Pipedrive
- Salesforce Platform
- Salesforce Sales Cloud
- Salesloft
- Scaleway
- Sellsy
- Shopify
- Slack
- SwiftAssess
- Zapier
- Zendesk Suite
- Zoho CRM
- Zoom Events and Webinars
- monday AI Work Platform
- noCRM
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