getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Rinkel Logo

Cloud-based telephone solution

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Rinkel - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Rinkel overview

What is Rinkel?

Rinkel is a telephone software for freelancers and small & medium sized companies that can be customized according to company needs. Users can Divert their fixed line -which they can hire with us or bring from another operator- to as many mobiles or landlines as they need.

Ideal for remote work and for those professionals who spend a lot of time on the road or visiting clients. Users maintain their professional image, without having to be in a specific physical location or sacrificing their personal life -or that of their team.

The system uses its own GSM network. This means that users do not use their data to make calls (thus saving costs). All our plans include calls through our free app and from the Webphone, a softphone in browsers.

Users can use their Rinkel phone number in more than 50 countries, without additional costs. The solution also offers international phone numbers. Users can manage as many numbers as they want from the same account, establishing different set ups for each of them.

The features include call forwarding and transfering, business opening hours, caller ID, IVR menu, call queue, professional voiceovers, integration with WhatsApp Business, call recording and integration with other software, such as CRM. This allows users to integrate all their call data into their management system to improve their customer service and train new team members.

Key benefits of using Rinkel

- Keep a professional image, using a fixed number that users can divert to as many mobiles as they want.
- Separate personal calls from professional ones thanks to our caller ID.
- Makes and receives calls from the free app or from the softphone in browsers.
- Adds or removes users, according to company needs. The changes become effective in their next invoice.
- Without permanent contracts or surprise expenses; users can keep control over their expenses month by month.

Starting price

10per user /
per month

Alternatives

with better value for money

Rinkel’s user interface

Ease of use rating:

Rinkel reviews

Overall rating

4.7

/5

38

Positive reviews

95

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.03/10
Rating distribution

5

4

3

2

1

30

6

2

0

0

Who uses Rinkel?

Based on 38 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Marketing and Advertising
Design
Internet
Entertainment
Others

Use cases

Telephony
Remote Work
Business Phone Systems
Cloud Communication Platform
Call Recording

Rinkel's key features

Most critical features, based on insights from Rinkel users:

Call routing
Voice mail
Call recording
Caller id
Computer telephony integration
Call transfer

All Rinkel features

Features rating:

Call disposition
Call logging
Customizable Caller ID
Real-Time data
Chat/Messaging
Reporting & statistics
API
Collaboration tools
Automatic call distribution
Monitoring
Multi-Language
On-Demand recording
PBX
Predictive dialer
Queue management
Real-Time analytics
Real-Time monitoring
Real-Time reporting
Recording
Remote access/control
Softphone
Third-Party integrations
VoIP
VoIP connection
Activity dashboard
Activity tracking
Archiving & retention
Call center management
Call list management
Call monitoring
Call reporting
Call tagging
Call tracking
Call transcription
Contact database
Contact management
CRM
Customizable reports
Employee directory
IVR
Mobile access

Rinkel awards

Rinkel alternatives

Rinkel logo

Starting from

10

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Ringover logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zendesk Suite logo
visit website

Starting from

55

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho Desk logo
visit website

Starting from

20

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Rinkel pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Essential

10

/user

Per month

Professional

15

/user

Per month

Expert

25

/user

Per month

User opinions about Rinkel price and value

Value for money rating:

Rinkel support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Videos
Documentation
Live Online

Rinkel FAQs

Q. What type of pricing plans does Rinkel offer?

Rinkel has the following pricing plans:
Starting from: €10.00/month
Pricing model: Subscription

These products have better value for money


Q. Who are the typical users of Rinkel?

Rinkel has the following typical customers:
Freelancers, Non Profit, Small Business


Q. What languages does Rinkel support?

Rinkel supports the following languages:
Spanish, Dutch, English, Swedish, German, French, Italian


Q. Does Rinkel support mobile devices?

Rinkel supports the following devices:
Android, iPhone


Q. Does Rinkel offer an API?

Yes, Rinkel has an API available for use.


Q. What level of support does Rinkel offer?

Rinkel offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

Related categories