SalesLens Alternatives &amp; Competitors

Unique features

Reporting/Analytics
5.0
Quality Management
N/A
Monitoring
N/A

Pricing

Value for money

4.8

0.2

5.0

What users say about Microcall's value for money

Let me begin by saying that after a mere 22 years of using this software, I think I can rightly criticize and not worry about being PC.

BC

Bruce C.

Easy to use, innovative technology that makes it easy to track and bill users. Customer service is the best in the business.

LM

Luis M.

Categories in common

Features

Total

10

83

18

features in common

10

features in common

ZIWO user ratings

Functionality

4.6

(84)

Top features

On-Demand Recording
5.0
File Transfer
5.0
IVR
5.0

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Call Scripting
N/A
Employee Coaching Tools
N/A

Pricing

Starting from

$40/month

Value for money

4.6

0.4

5.0

What users say about ZIWO's value for money

Quality of the call is good and helps to serve the clients efficiently and with Clarity.

gd

george d.

All in all, we enjoyed the service, the customer service and the team assistance on us has been superb.

JO

Janine O.

Categories in common

Features

Total

7

76

18

features in common

7

features in common

Ytel user ratings

Functionality

4.2

(25)

Unique features

Voice Mail
N/A
Inbound Call Center
N/A
Archiving & Retention
N/A

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Real-Time Analytics
N/A
Sales Trend Analysis
N/A

Pricing

Starting from

$100/month

Value for money

3.3

1.7

5.0

What users say about Ytel's value for money

Their support is awful and will blame every issue on your network or computers even before they know any details on your pc or connection. Calls get crossed with other lines sometimes.

AR

Verified reviewer

I like how easy it is set up and deploy a new campaign. I also like the ability to easily upload and scrub a new lead list into an existing campaign.

AR

Verified reviewer

Categories in common

Features

Total

12

183

18

features in common

12

features in common

Callbox user ratings

Functionality

4.9

(7)

Top features

VoIP Connection
5.0
Recording
5.0
Call Transfer
5.0

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Dashboard
N/A
Natural Language Search
N/A

Categories in common

Features

Total

8

55

18

features in common

8

features in common

Sales Sling user ratings

Functionality

(24)

Unique features

Manual Dialer
N/A
Blended Call Center
N/A
Employee Scheduling
N/A

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Real-Time Reporting
N/A
Predictive Analytics
N/A

Pricing

Starting from

$49.99/month

Value for money

4.4

0.6

5.0

What users say about Sales Sling's value for money

The system structure and functionalities are superb. And the tech support team is always very helpful.

FS

Fiyinfoluwa S.

We never had such a good all in one software that basically runs our call center. Its ease could be taught to anyone and its great that we can monitor and step in on calls too right from our own desk.

Steven G.

Categories in common

Features

Total

6

18

features in common

6

features in common

Cisco CDR Reporting & Analytics user ratings

Functionality

5.0

(2)

Top features

Monitoring
5.0
Reporting/Analytics
4.5
Reporting & Statistics
4.5

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Predictive Analytics
N/A
Sales Trend Analysis
N/A

Categories in common

Features

Total

6

164

18

features in common

6

features in common

InfoFlo user ratings

Functionality

(95)

Top features

Task Management
5.0
Workflow Management
5.0
Sales Pipeline Management
5.0

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Predictive Analytics
N/A
Sales Trend Analysis
N/A

Pricing

Starting from

$30/month

Value for money

4.6

0.4

5.0

What users say about InfoFlo's value for money

The program is an excellent, affordable CRM. Customer support is timely and has been great.

CB

Cynthia B.

The note taking system for each customer and company is such a blessing. Since our farm uses complex systems like customer supported agriculture I can keep tabs on how much they have left to spend.

RY

Rachel Y.

Categories in common

Features

Total

8

429

18

features in common

8

features in common

Bitrix24 user ratings

Functionality

4.3

(862)

Top features

Client Database
5.0
Online Time Tracking
5.0
Drag & Drop
5.0

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Real-Time Reporting
N/A
Natural Language Search
N/A

Pricing

Starting from

$61/month

Value for money

4.2

0.8

5.0

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

It endorses team collaboration and improves teamwork. It's cost-effective and I find it to be far way more affordable than some competitors.

Delly S.

Categories in common

Features

Total

10

38

18

features in common

10

features in common

8x8 Contact Center user ratings

Functionality

4.1

(43)

Top features

Live Chat
5.0
Automated Routing
4.8
Multi-Channel Communication
4.8

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Call Reporting
N/A
Employee Coaching Tools
N/A

Pricing

Value for money

4.1

0.9

5.0

What users say about 8x8 Contact Center's value for money

Customer service was worse than horrible. Always offshore call centers reading scripts.

DH

Danny H.

Now, we're fighting them on the $8,000 ransom. They are threatening to send us to collections.

DH

Danny H.

Categories in common

Features

Total

11

68

18

features in common

11

features in common

CallAI user ratings

Functionality

5.0

(7)

Top features

Surveys & Feedback
5.0
Reporting/Analytics
5.0
Call Monitoring
5.0

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Call Center Management
N/A
Data Discovery
N/A

Categories in common

Features

Total

12

107

18

features in common

12

features in common

RingCentral Contact Center user ratings

Functionality

4.3

(197)

Top features

Voice Mail
5.0
Reporting & Statistics
5.0
Chat/Messaging
5.0

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Dashboard
N/A
Natural Language Search
N/A

Pricing

Starting from

$65/month

Value for money

4.1

0.9

5.0

What users say about RingCentral Contact Center's value for money

Our sales team switched from Google Voice a few weeks ago to RingCentral and it's amazing. It has a clean useful interface on the web version that I use.

EK

Eric K.

So far so good, very helpful. I like that a human answers the phone if I have questions or I can go through the chat feature.

ca

christine a.

Categories in common

Features

Total

7

47

18

features in common

7

features in common

Nextiva Contact Center user ratings

Functionality

(112)

Top features

Communication Management
5.0
Automated Routing
5.0
Activity Tracking
5.0

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Real-Time Reporting
N/A
Sales Trend Analysis
N/A

Pricing

Starting from

$30/month

Value for money

4.4

0.6

5.0

What users say about Nextiva Contact Center's value for money

To elaborate the implementation reps are horrible and no little if nothing at all during our implementation we had two of our reps either quit or get fired.

AR

Verified reviewer

It’s a partnership and they are very good at clear communication, clear expectations and fulfilling their side of the agreement.

AR

Verified reviewer

Categories in common

Features

Total

12

212

18

features in common

12

features in common

Salesforce Service Cloud user ratings

Functionality

(766)

Top features

Call Scripting
5.0
File Sharing
5.0
Maintenance Scheduling
5.0

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Data Discovery
N/A
Predictive Analytics
N/A

Pricing

Starting from

$25/month

Value for money

4.2

0.8

5.0

What users say about Salesforce Service Cloud's value for money

The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.

Claire B.

Great, easy to use software for start up to smaller type businesses who need an easy to use software that you do not have to spend a lot of time setting up and has a great easy to use interface.

CM

Christopher M.

Categories in common

Features

Total

13

108

18

features in common

13

features in common

Calabrio ONE user ratings

Functionality

4.3

(264)

Top features

Sentiment Analysis
5.0
Alerts/Escalation
5.0
Visual Analytics
5.0

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Dashboard
N/A
Natural Language Search
N/A

Pricing

Starting from

$295

Value for money

4.4

0.6

5.0

What users say about Calabrio ONE's value for money

The user interface is easy and intuitive to navigate, the online help files are clear and robust, and Calabrio's customer support has been wonderful.

AR

Verified reviewer

My favorite part is that the quality evaluation tool is built into the call recording tool (our former tool only kept the recordings and did not have a quality evaluation component.).

FM

Felicia M.

Categories in common

Features

Total

11

96

18

features in common

11

features in common

Kixie PowerCall user ratings

Functionality

4.6

(274)

Top features

Process/Workflow Automation
5.0
Interaction Tracking
5.0
Performance Management
5.0

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Customizable Reports
N/A
Natural Language Search
N/A

Pricing

Value for money

4.6

0.4

5.0

What users say about Kixie PowerCall's value for money

We have had very few issues with their system and they are always quick to respond and help us with any issues we have. The ease of use and connectivity that Kixie provides is fantastic.

CT

Courtney T.

I also love the local-presence. The voicemail drop is fantastic, and the templated texts are so effective.

AH

Andrew H.

Categories in common

Features

Total

12

98

18

features in common

12

features in common

Talkdesk user ratings

Functionality

(726)

Top features

Knowledge Base Management
5.0
Recording
5.0
CRM
5.0

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Call Reporting
N/A
Natural Language Search
N/A

Pricing

Starting from

$1/month

Value for money

4.5

0.5

5.0

What users say about Talkdesk's value for money

Overall, TalkDesk is a wonderful product. Its simplicity and ease of use at the user level makes it a great fit for our Contact Center.

JM

Jessamine M.

I love the flexibility of what the product is able to do to help our business. I also love the reporting features.

CT

Christian T.

Categories in common

Features

Total

6

54

18

features in common

6

features in common

FluentStream user ratings

Functionality

(71)

Top features

Call Routing
5.0
Voice Mail
5.0
Caller ID
5.0

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Quality Management
N/A
Sales Trend Analysis
N/A

Pricing

Starting from

$20/month

Value for money

4.7

0.3

5.0

What users say about FluentStream's value for money

The many different features are great, and for how much you are paying it's really impressive. On-boarding was outstanding - rapid response, very helpful.

JL

Joseph L.

If you are a small business like us and you want to save money on a reliable and robust telephone service - I would highly recommend FluentStream.

CD

Carl D.

Categories in common

Features

Total

13

124

18

features in common

13

features in common

PhoneBurner user ratings

Functionality

4.6

(173)

Top features

Contact Management
5.0
Auto-Dialer
5.0
Sales Pipeline Management
5.0

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Data Discovery
N/A
Predictive Analytics
N/A

Pricing

Starting from

$149/month

Value for money

4.6

0.4

5.0

What users say about PhoneBurner's value for money

My overall experience has been really good. PhoneBurner has increased the amount of calls we are able to make leading to more productivity which equals a win win for my sales team.

NP

Nicky P.

Can't forget Jeff Osness he admitted and took FULL BLAME for not responding to my customer request. Come on now, Where in American History will someone take blame for anothers actions.

CT

Chris T.

Categories in common

Features

Total

8

25

18

features in common

8

features in common

CDR Call Reporting for Cisco user ratings

Functionality

5.0

(25)

Unique features

Call Duration
N/A
VoIP
N/A
Call Tracking
N/A

SalesLens user ratings

Functionality

Unique features

Reporting/Analytics
5.0
Quality Management
N/A
Monitoring
N/A

Pricing

Value for money

5.0

What users say about CDR Call Reporting for Cisco's value for money

I have worked with their rep and most recently had the pleasure of working with another rep. They hire great people and have an excellent product at Variphy.

CU

Chuck U.

Ease of use, deployment, the metrics are super helpful. The remote portion of the phones is very helpful for remote IT Admins.

Jonathon D.

Categories in common

Features

Total

5

63

18

features in common

5

features in common

Kavkom user ratings

Functionality

4.5

(56)

Unique features

Progressive Dialer
N/A
Mobile Access
N/A
Alerts/Escalation
N/A

SalesLens user ratings

Functionality