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Shared Inbox Logo

Cloud-based and AI-enabled inbox for teams

Table of Contents

Shared Inbox - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: September 2025

Shared Inbox overview

What is Shared Inbox?

Shared Inbox is an email management software that centralizes team communications in a unified interface. The platform organizes incoming emails, assigns them to team members, and drafts responses based on previous communications. It tracks email ownership and status, merges duplicate threads, and connects multiple email providers including Gmail, Outlook, and IMAP into a unified view.

The system features tagging capabilities that categorize emails by issue type, turning unstructured communications into structured workflows. Shared Inbox includes reporting tools that provide insights on response rates, team performance, and common issues. The platform supports multilingual communications, custom signatures, universal links, and advanced search functionality while maintaining HIPAA and GDPR compliance standards.

Key benefits of using Shared Inbox

•It manages the team's shared emails by offering AI-enabled inbox.

•Its AI auto-assigns, drafts replies, tracks everything, and more.

Starting price

10per user /
per month

Alternatives

with better value for money

Shared Inbox’s user interface

Ease of use rating:

Shared Inbox reviews

Overall rating

5.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

1

0

0

0

0

Shared Inbox's key features

Most critical features, based on insights from Shared Inbox users:

Real-Time monitoring
Customizable fields
Collaboration tools
API
Reporting/Analytics

All Shared Inbox features

Features rating:

Access controls/permissions
Activity dashboard
Alerts/Notifications
Autoresponders
Canned responses
Chat/Messaging
Customizable templates
Email templates
Inbox management
Mobile app
Multiple user accounts
Prioritization
Process/Workflow automation
Real-Time analytics
Real-Time reporting
Response management
Routing
Search/Filter
Shared inboxes
Signature management
Support ticket management
Tagging
Third-Party integrations

Shared Inbox alternatives

Shared Inbox logo

Starting from

10

/user

Per month

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8000

Per year

Free trial
Free version
Ease of Use
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Shared Inbox pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter plan

10

/user

Per month

Features included:

  • AI Chatbot
  • Shared Inbox
  • Internal Chat & Mentions
  • Built-In Helpdesk
  • Ticket Status & Assignment
  • Shared Templates

Business plan

20

/user

Per month

Features included:

  • AI Agent Assistance
  • AI Issue Analyzer
  • Integrations (Lite)
  • Analytics (Lite)
  • CSAT

Scale plan

30

/user

Per month

Features included:

  • API Access
  • SSO & Directory Sync
  • Integrations (Advanced)
  • Analytics (Advanced)

User opinions about Shared Inbox price and value

Value for money rating:

Shared Inbox integrations (5)

Shared Inbox support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Chat
Email/Help Desk
Knowledge Base

Training options

Documentation

Shared Inbox FAQs

Q. What type of pricing plans does Shared Inbox offer?

Shared Inbox has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Shared Inbox?

Shared Inbox has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Shared Inbox support?

Shared Inbox supports the following languages:
English


Q. Does Shared Inbox support mobile devices?

Shared Inbox supports the following devices:
iPad, iPhone


Q. Does Shared Inbox offer an API?

No, Shared Inbox does not have an API available.


Q. What other apps does Shared Inbox integrate with?

Shared Inbox integrates with the following applications:
Outlook4Gmail, Gmail, Yahoo Mail, iCloud, Zoho Mail


Q. What level of support does Shared Inbox offer?

Shared Inbox offers the following support options:
FAQs/Forum, Chat, Email/Help Desk, Knowledge Base

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