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Talkroute Logo

Virtual phone system for communicating with customers

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Talkroute - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: December 2025

Talkroute overview

What is Talkroute?

Talkroute is a virtual phone system designed to help businesses manage voicemail, route calls and communicate with customers via various channels. It offers an audio library, which includes several prompts for agents to create custom greetings for clients. according to requirements.

Talkroute allows administrators to create user accounts, configure permissions for team members to access voicemail boxes, mobile applications, text messaging, or other elements, and route calls from phone numbers to mobile devices, landlines, and VOIP. Supervisors can set up date, time, duration, ID, and status for outgoing or incoming calls, use filters to generate specific reports, and export results in CSV format. Businesses can also use virtual numbers to communicate with customers via SMS or MMS messages.

Talkroute lets managers add submenus to call menus and streamline routing processes across specific departments or team members including sales, support, billing, and more. It facilitates integration with various third-party systems. Organizations can also set up date and time ranges, slots, and call routing rules after working hours.

Starting price

19flat rate /
per month

Alternatives

with better value for money

Talkroute’s user interface

Ease of use rating:

Talkroute reviews

Overall rating

4.1

/5

24

Positive reviews

75

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.56/10
Rating distribution

5

4

3

2

1

17

1

1

1

4

Pros
“We have been using Talkroute for a few months and it has been awesome.”
JL

Jeremy L.

Real Estate Agent

“I love having the ability to use our smartphones with this service without having to use data to receive calls.”
KW

Kerry W.

Executive Assistant

“Overall it has been great and is definitely boosting our business.”
JL

Jeremy L.

Real Estate Agent

Cons
“The account was also suspended, then restored after making me jump through hoops, then suspended again. It is illegal to take a payment card while promising not to charge it, then charge it.”

Verified reviewer

Anonymity request

“Any interaction is rude and the "service" is lacking.”
AP

Andrew P.

Owner

“The set up for the phone lines is unnecessarily confusing.”
ME

Megan E.

Therapist

Who uses Talkroute?

Based on 24 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Hospital & Health Care
Real Estate
Automotive
Financial Services
Others

Use cases

Business Phone Systems
Remote Work
VoIP

Talkroute's key features

Most critical features, based on insights from Talkroute users:

Mobile access
Call logging
Customizable Caller ID
Communication management
Reporting & statistics
Call routing

All Talkroute features

Features rating:

Access controls/permissions
Softphone
Remote access/control
VoIP connection
VoIP
Voicemail transcription
Voice mail
Virtual Extensions
Video call recording
Third-Party integrations
Screen sharing
Ring Groups
Reporting/Analytics
Recording
Online voice transmission
Live chat
IVR
File transfer
Data import/export
Customizable reports
Caller id
Call transfer
Call tracking
Call reporting
Call recording
Call queues
Call monitoring
Automatic call distribution
Auto-Dialer
Activity dashboard

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Talkroute pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Basic

19

Per month

Features included:

  • 1 Mailbox
  • 1 Number
  • 24/7 Support
  • 500 Text Messages Per Month
  • Call Forwarding and Routing
  • Desktop/Mobile/Web Apps
  • Text Messaging
  • Unlimited Calling
  • Video Meetings

Plus

39

Per month

Features included:

  • 24/7 Support
  • 2 Numbers
  • 3 Mailboxes
  • Call Forwarding and Routing
  • Call Menu
  • Desktop/Mobile/Web Apps
  • Hours of Operation
  • Live Call Transfer
  • Simultaneous Ring
  • Single Digit Extensions
  • Text Messaging
  • Unlimited Calling
  • Unlimited Text Messages Per Month
  • Video Meetings

Pro

59

Per month

Features included:

  • 10 Mailboxes
  • 24/7 Support
  • 3 Numbers
  • BAA
  • Call Forwarding and Routing
  • Call Menu
  • Call Recording
  • Desktop/Mobile/Web Apps
  • Hours of Operation
  • Live Call Transfer
  • Multi Digit Extensions
  • Reporting
  • Simultaneous Ring
  • Submenus
  • Text Messaging
  • Unlimited Calling
  • Unlimited Text Messages Per Month
  • Video Meetings

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • 10+ Numbers
  • 20+ Mailboxes
  • 24/7 Support
  • Account Management
  • BAA
  • Call Forwarding and Routing
  • Call Menu
  • Call Recording
  • Desktop/Mobile/Web Apps
  • Hours of Operation
  • Live Call Transfer
  • Multi Digit Extensions
  • Reporting
  • Simultaneous Ring
  • SLA
  • Submenus
  • Text Messaging
  • Unlimited Calling
  • Unlimited Text Messages Per Month
  • Video Meetings

User opinions about Talkroute price and value

Value for money rating:

To see what individual users think of Talkroute's price and value, check out the review snippets below.

“We have been using Talkroute for a few months and it has been awesome.”
JL

Jeremy L.

Real Estate Agent

“I love having the ability to use our smartphones with this service without having to use data to receive calls.”
KW

Kerry W.

Executive Assistant

Talkroute support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support

Training options

Live Online
Documentation

Talkroute FAQs

Q. What type of pricing plans does Talkroute offer?

Talkroute has the following pricing plans:
Starting from: $19.00/month
Pricing model: Subscription
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Talkroute?

Talkroute has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Talkroute support?

Talkroute supports the following languages:
English


Q. Does Talkroute support mobile devices?

Talkroute supports the following devices:
Android, iPad, iPhone


Q. Does Talkroute offer an API?

No, Talkroute does not have an API available.


Q. What level of support does Talkroute offer?

Talkroute offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support

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