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The Mortgage Office Logo

Web-based mortgage and loan servicing software

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Table of Contents

The Mortgage Office - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

The Mortgage Office overview

What is The Mortgage Office?

The Mortgage Office by Applied Business Software is an integrated mortgage and loan servicing software for businesses of all sizes. The solution comprises multiple modules for loan origination and servicing, mortgage pool servicing, trust accounting, escrow administration and offers additional modules for managing mortgage rates, credit reporting and more.

The loan origination module is suitable for loans funded by private lenders and helps to prepare loan documents to ensure clients can close more loans in less time with accurate paperwork. The loan servicing module is a core module which helps to streamline the loan servicing activities. This module helps to precisely track loan charges; process payments with many flexible options and download the latest ARM index rate values directly into the system.

The Mortgage Office solution can be used to send bills and statements to borrowers via email. Users can schedule one-time, recurring or event driven loan reminders to be sent to borrowers. It also helps to automate various activities such as check printing and fund distribution between multiple sources. With mortgage pool servicing module, clients can determine the value of the pool at any time and manage partnerships, mortgage funds, LLCs and other non-performing loan pools.

Businesses can establish legal and accounting standards with the trust accounting module. The solution complies with state and federal regulations including CA-DRE and B&P code and also meets the accounting requirements set by the Federal Real Estate Settlement Procedure Act (RESPA).

Starting price

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Pros & Cons

Customer Support

Loan Servicing

Efficiency

Updates and Upgrades

The Mortgage Office’s user interface

Ease of use rating:

The Mortgage Office pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(2)
3-4(35)
5(248)

What do users say about The Mortgage Office?

We use the online version which is very fast. If I ever get stuck in any way their customer support is always very helpful including the zoom video calls.

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Who uses The Mortgage Office?

Based on 285 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Real Estate
Financial Services
Banking
Investment Management
Others

Use cases

Loan Servicing
Loan Origination
Mortgage
Commercial Loan

The Mortgage Office's key features

Most critical features, based on insights from The Mortgage Office users:

Loan portfolio management
Reporting/Analytics
Payment collection
Accounting
Collateral tracking
Contact management
Document management
Amortization schedule
Compliance management
Automatic funds distribution

All The Mortgage Office features

Features rating:

Access controls/permissions
Accounting
Accounting integration
Accounts payable
Accounts receivable
ACH payment processing
Activity dashboard
Activity tracking
Alerts/Notifications
Amortization schedule
API
Approval process control
Asset lifecycle management
Audit trail
Auto loans
Automated decisioning/underwriting
Automatic funds distribution
Borrower management
Business loans
Cash flow management
Client database
Client management
Client portal
Collateral tracking
Commercial Mortgages
Communication management
Compliance management
Configurable workflow
Construction loans
Contact database
Contact management
Credit reporting
CRM
Customer database
Customer management
Customer statements
Customizable branding
Customizable reports
Customizable templates
Dashboard
Data import/export
Digital signature
Document management
Document storage
Electronic Applications
Electronic payments
Electronic signature
Email marketing
Escrow management
Financial analysis
Financial management
For aec industry
For Borrowers
Government Loans
HUD Settlement Statements
Investor management
Lead management
Lender Search
Loan management
Loan origination
Loan portfolio management
Loan processing
Loan servicing
Marketing automation
Mortgages
Multi-Branch
Multi-Channel communication
Multi-Company
Multi-Currency
Online applications
Outsource Processing
Payment collection
Payment tracking
Pipeline management
Pre-Qualification
Pricing management
Promissory Notes
Property tax management
Real-Time reporting
Refinance Management
Reminders
Reporting/Analytics
Reporting & statistics
Residential Mortgages
Risk assessment
Risk management
Role-Based permissions
Rules-Based workflow
Scheduling
Search/Filter
Secure data storage
Self service portal
Status tracking
Student loans
Task management
Task scheduling
Template management
Third-Party integrations
Third Party Loan Origination
Transaction history
Visual Presentation
Workflow management

The Mortgage Office alternatives

The Mortgage Office logo
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Empty state illustration for "No pricing info"

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Free trial
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Features
Value for Money
Customer Support
Mortgage Automator logo
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Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
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Ease of Use
Features
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Starting from

75000

Per year

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Features
Value for Money
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Margill Loan Manager logo
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Starting from

325

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

The Mortgage Office integrations (4)

Integrations rated by users

We looked at 285 user reviews to identify which products are mentioned as The Mortgage Office integrations and how users feel about them.

Integration rating: 5.0 (3)

Helps our accounting department keep track of purchases and sales.

JW

Jamon W.

Warehouse Specialist

Integration rating: 4.0 (2)

We use Monday to send out reports and information automated.

JM

Jelissa M.

Commercial Reporting, Analytics, and Admissions Manager

The Mortgage Office customer support

What do users say about The Mortgage Office customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of The Mortgage Office customer support.

Widespread user sentiment highlights fast, knowledgeable, and friendly customer support that resolves issues efficiently.

A number of users appreciate the team's patience, professionalism, and willingness to go above and beyond to help.

Multiple users note support is easily reachable by phone or email, with prompt follow-up and thorough problem resolution.

A fair number of users value the support team's clear communication, technical expertise, and helpful training resources.

Support options

Faqs/forum
Knowledge base
Chat
Email/help desk
Phone support

Training options

Documentation
In person
Live online
Videos
Webinars

To see what individual users say about The Mortgage Office's customer support, check out the review snippets below.

“We use the online version which is very fast. If I ever get stuck in any way their customer support is always very helpful including the zoom video calls.”

MR

Marisol R.

Real Estate Office Manager

“No matter where I am, my customers always get the information they need, exactly when they need it.”

SS

Stacey S.

Account Manager

The Mortgage Office FAQs

Q. Who are the typical users of The Mortgage Office?

The Mortgage Office has the following typical customers:
Small Business, Large Enterprises, Freelancers, Mid-size Business

These products have better value for money


Q. Does The Mortgage Office support mobile devices?

The Mortgage Office supports the following devices:
iPad, iPhone


Q. What level of support does The Mortgage Office offer?

The Mortgage Office offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support

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