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UniTalk Logo

Business phone system for small to large businesses

Table of Contents

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UniTalk - 2026 Pricing, Features, Reviews & Alternatives

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UniTalk overview

What is UniTalk?

UniTalk is an IP telephony solution designed to streamline business communications. With UniTalk, users can set up a complete phone system.

The service provides businesses with international and local phone numbers to establish a professional presence. An intuitive web interface allows employees to manage call routing, voicemail, conferencing, call queues, and other features through an easy-to-use control panel.

Key highlights of UniTalk include call recording for quality assurance, IVR for automated call routing, SIP trunking for connecting to the PSTN, and SMS capabilities. UniTalk integrates with popular CRM and analytics platforms to enable call tracking, lead management, and sales performance monitoring.

An SLA guarantees reliability and support response times. Overall, UniTalk aims to provide enterprises with a robust, scalable cloud phone system that empowers employees to communicate and collaborate effectively across devices.

By consolidating business communication tools into an intuitive web-based platform, UniTalk helps organizations improve productivity, enhance customer experience, and gain actionable insights from call data.

Key benefits of using UniTalk

- Quick IP telephony connection
- International phone numbers
- Clear interface
- Integration of IP telephony with CRM and analytics systems
- Call recording, voice greeting

Starting price

35per feature /
per month

Alternatives

with better value for money

UniTalk’s user interface

Ease of use rating:

UniTalk reviews

Overall rating

5.0

/5

6

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.33/10
Rating distribution

5

4

3

2

1

6

0

0

0

0

UniTalk's key features

Most critical features, based on insights from UniTalk users:

Call transfer
Call center management
Call recording
Communication management
Mobile access
Call disposition

All UniTalk features

Features rating:

Activity tracking
Alerts/Notifications
API
Auto-Dialer
Automated attendant
Automatic call distribution
Call conferencing
Call list management
Call logging
Call monitoring
Call reporting
Call routing
Call scripting
Call tracking
Callback scheduling
Caller id
Chat/Messaging
Computer telephony integration
Contact management
CRM
Employee directory
Interaction tracking
IVR
Monitoring
Multi-Channel communication
PBX
Predictive dialer
Queue management
Real-Time analytics
Real-Time data
Real-Time monitoring
Real-Time reporting
Reporting & statistics
SMS messaging
Third-Party integrations
Virtual Call Center
Voice mail

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UniTalk pricing

Value for money rating:

Starting from

35

Per month

Per Feature

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about UniTalk price and value

Value for money rating:

UniTalk support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Knowledge Base
Chat
Email/Help Desk
Phone Support
24/7 (Live rep)

Training options

Documentation
In Person
Live Online

UniTalk FAQs

Q. What type of pricing plans does UniTalk offer?

UniTalk has the following pricing plans:
Starting from: $35.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of UniTalk?

UniTalk has the following typical customers:
Small Business


Q. What languages does UniTalk support?

UniTalk supports the following languages:
English, Polish, Russian, Ukrainian


Q. Does UniTalk offer an API?

Yes, UniTalk has an API available for use.


Q. What other apps does UniTalk integrate with?

UniTalk integrates with the following applications:
Zoho CRM, Creatio CRM, Pipedrive, monday.com, Google Chrome


Q. What level of support does UniTalk offer?

UniTalk offers the following support options:
FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep)

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