Zadarma vs Ringover

Nextiva

VoIP.ms

Ringover

Ringover is a 100% Cloud voice - video - chat - text and call center solution focused on team productivity and directly configurable by managers. The key: end-to-end technological control, a user-friendly interface, and support at each step.

AI-enabled solution that helps connect businesses to all of their conversations on one, AI-powered platform, helping them understand their customers in real-time to create personalized experiences that set them apart.

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

A new generation of VoIP for your business, offering virtual phone numbers, cloud PBX and much more. Save up to 90% on phone bills!

Activity Tracking

Alerts/Notifications

Audio/Video Conferencing

Auto-Dialer

Automatic Call Distribution

Calendar Management

Call Center Management

Caller ID

Call Logging

Call Monitoring

Call Queues

Call Recording

Call Reporting

Call Routing

Call Scripting

Call Tracking

Call Tracking Metrics

Call Transfer

Communication Management

Computer Telephony Integration

Conferencing

Contact Database

Contact Management

Conversion Tracking

Dashboard

Data Import/Export

Email Management

Email Marketing

Email Templates

Employee Directory

Fax Management

Inbound Call Center

Lead Capture

Lead Generation

Lead Management

Lead Qualification

Manual Dialer

Mobile Access

Monitoring

Multi-Campaign

Multi-Channel Communication

Multi-Language

Outbound Call Center

Predictive Dialer

Purchasing & Receiving

Queue Management

Reporting/Analytics

Reporting & Statistics

Ring Groups

ROI Tracking

Sales Pipeline Management

SIP Trunking

SMS Marketing

SMS Messaging

Social Media Integration

Task Management

Text to Speech

Third-Party Integrations

Unified Communications

Video Conferencing

Virtual Call Center

Virtual Extensions

Voice Mail

VoIP

VoIP Connection

Workflow Management

Zadarma

Web-based

Windows

Linux

iPhone

Android

iPad

Virtual phone numbers

Standard

Office

Corporation

eSIM

Executive

Integration requires careful setup and even small configuration mistakes can prevent calls from syncing correctly across devices.

Team Lead

We will using the Zadarma for sometime now, and it has been a flexible option for managing our calls and overall communication flow.

Manager

Outbound calls are reasonably priced, and call quality has been consistent even when staff work remotely or travel frequently.

You should monitor pricing for different destinations, and especially for outbound international calls.

We run a service business with clients in several countries, and we chose Zadarma mainly for international numbers.

it does what we expected In terms of cost and functionality, and the setup wasn’t too complicated either which made it easier to get started.

Senior Executive

There are many settings, and if you rush, you can mis configure call flow.

We submitted all company data, an employee photo with passport and date, and every requested document.

Online Reputation Management

We moved to Zadarma when call volume increased and our previous setup couldn’t handle it.

We connected Zadarma to our CRM to keep track of calls.

We use business hours, voicemail to email, and call recording.

Local numbers in different countries made a real difference in how clients perceive us.

Founder and Entreprenuer

To set up the phone number and make it functional, they asked for a bill of utility for the business, which is a brand-new business.

I imagine how difficult to deal with them; moreover, if you have a business number that your clients used to contact you on, Zadarma can cancel it at any time and ruin your business !!!

Our documents were rejected because the date “no longer matched”—but that’s only because support replies once every two days!

You need to plan your call flow before building it.

We’ve been using Zadarma for our calling needs for a while now, and overall it’s been working quite well for us.

Manager can review conversation when needed.

Call quality has been stable in different locations.

Getting international numbers was straightforward.

They have price in dollars, but for one reason my account was in Euros but my prices where HIGHER than in Dollars - Why? Because Zadarma is Zadarma and those are their values.

Extremely slow support — replies only every two days.

Even the person on the help center knew that they went too far when they started to steal my money, he didn't care to let me go and didn't offer to make things right.

By the time they review, the date is outdated again.

Executve

It's really inadvisable to use this platform.

Unprofessional and unreliable, impossible to use for business.

The prices are high, we wanted to try it but it quite expensive.

Very hard to find the recordings - it's not intuitive.

I have completed verification in a timely manner, but account is still offline.

Next to that my customers do not recognize the sms are not able to respond directly to my SMS-es anymore (the recipient cannot respond to the 'Zadarma.com' sender-id).

We use SMS to respond to customers and for that having our local (virtual) number as the sender-id is crucial.

The SMS function in the app however only sends SMS with sender 'Zadarma.com'.

Owner

I used another software before and we had a lot of bad calls, lines bad, etc, but now, we use Zadarma, the lines are very good.

Zadarma support just states that it is not guaranteed (to me 'not guaranteed' means it does not work all the time, but currently it NEVER works) which is quite unsatisfying.

The sender-id that is used currently is 'Zadarma.com', which looks very unprofessional to my customers.

More than once my recipients just discarded of my SMS-es because they did not recognize the sender.

Network Architect

They test calls from their system which is absolutely meaningless.

Director

Choosing the virtual number, selecting the features you want

Assistant Director 

My appetite for trying out different softwares brought me in contact with this app, and the experience wasn't bad at all.

Tech Sales Director 

Virtual offices in 3rd countries during COVID

price is cheap, and the website is understandable, a lot of useful information.

Phone Support

Ease of Use

Pricing

Sender ID

International Calling

Setup

Customer Support

Call Quality

Account Verification

Bugs and Issues

Freelancers

Small Business

Large Enterprises

Mid-size Business

Convoso

Convoso is a software uses advanced conversational AI to automate customer interactions for call centers. It understands complex inputs and customer intent, responding naturally in voice and text while handling tasks like scheduling callbacks, sending reminders, and qualifying leads. Unlike basic IVR systems, it engages in conversations, improving sales cycle efficiency and freeing human agents for more productive work.

DialedIn CCaaS

DialedIn is a scalable, easy-to-use CCaaS solution for any inbound, outbound or blended call center with at least five seats. They improve efficiency, optimize operations, and boost service with advanced dialing options, intelligent call routing, seamless CRM integration and real-time analytics.

LiveAgent

Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.

vice director

Customer support was excellent and they came to the rescue in the middle of the pandemic.

Company Director

It’s a solid VoIP platform that delivers on functionality and reliability, particularly for customer-facing teams.

Set up your call centre online in just a few clicks. No need for technical expertise to deploy a high-performing call centre for your business. Configure everything online. Be up and running in minutes.

Zadarma vs Ringover Comparison (2026)

Zadarma

Ringover

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives