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Zadarma vs Wildix Comparison (2026)

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Zadarma

Wildix logo

Wildix

Overview

A new generation of VoIP for your business, offering virtual phone numbers, cloud PBX and much more. Save up to 90% on phone bills!

Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

2

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Empty state illustration for "No pricing info"

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

71

5

4

3

2

1

40

8

6

4

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
56%
would recommend this app

4.7

209

5

4

3

2

1

157

42

8

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
88%
would recommend this app

Pros

“We like the availability of virtual numbers and call routing options since they gave us more flexibility in setting up communication according to our business requirements.”
Verified reviewer profile picture

Gaurav G.

Executive

“We will using the Zadarma for sometime now, and it has been a flexible option for managing our calls and overall communication flow.”
Verified reviewer profile picture

Abida S.

Team Lead

“it does what we expected In terms of cost and functionality, and the setup wasn’t too complicated either which made it easier to get started.”
Verified reviewer profile picture

Shaikh M.

Team Lead

Pros

“As a technology company, Flashtech successfully integrated Wildix into several client infrastructures, achieving faster communication, better team collaboration, and enhanced automation through voice bots and smart routing.”
as

antonio s.

ceo

“Using external databases to route incoming calls to the desired call agent, creating a reservation frontend for a taxi company, call transcriptions, etc.”
JB

Jeff B.

Technical Manage Voice

“It is a modern, secure, and feature rich unified communications platform that fits organizations needing an all in one solution for voice, video, messaging, and collaboration. While some special hardware is required in certain cases, for most customers the flexibility of installation and cloud architecture is a major advantage.”
VR

Väino R.

General manager

Cons

“Integration requires careful setup and even small configuration mistakes can prevent calls from syncing correctly across devices.”
Verified reviewer profile picture

Suhaad H.

Executive

“I imagine how difficult to deal with them; moreover, if you have a business number that your clients used to contact you on, Zadarma can cancel it at any time and ruin your business !!!”
Verified reviewer profile picture

Ahmed M.

Founder and Entreprenuer

“We moved to Zadarma when call volume increased and our previous setup couldn’t handle it.”
Verified reviewer profile picture

Pratish J.

Online Reputation Management

Cons

“Holland distribution is frustration resulting in longer lead times, inflated courier charges and further costs for breaking a pallet and box if we don't take a set Qty of the same item.”
MS

Matt S.

Sales Director

“Too much push on HaaS; not everyone wants this option; releasing newer handsets on HaaS and leaving the capex orders with old model stock.”
MS

Matt S.

Sales Director

“For some specific customer requests, particularly on Classound, I haven't found a simple way to replicate generalized procedures across all numbers.”
FF

Franceschi F.

System Engineer

  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review10 months ago

Key features

  • Total features71
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Electronic Faxes
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Directory
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • Group Messaging
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Predictive Dialer
  • Prioritization
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • ROI Tracking
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • SSL Security
  • Sales Pipeline Management
  • Screen Sharing
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Trend Analysis
  • Two-Way Audio & Video
  • Unified Communications
  • Version Control
  • Video Call Recording
  • Video Conferencing
  • Virtual Backgrounds
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voice Recognition
  • Voicemail Transcription
  • Workflow Management
  • Total features98
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automatic Call Distribution
  • Blended Call Center
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Screening
  • Call Scripting
  • Call Tagging
  • Call Tracking
  • Call Tracking Metrics
  • Call Transcription
  • Call Transfer
  • Call Whispering
  • Callback Scheduling
  • Caller ID
  • Chat Transcript
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Discussions/Forums
  • Document Management
  • Drag & Drop
  • Electronic Faxes
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Directory
  • Fax Management
  • File Sharing
  • File Transfer
  • For Cloud Phone Systems
  • Group Messaging
  • IVR
  • Inbound Call Center
  • Interaction Tracking
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Manual Dialer
  • Meeting Management
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Language
  • Multi-User Collaboration
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Performance Management
  • Predictive Dialer
  • Prioritization
  • Progressive Dialer
  • Purchasing & Receiving
  • Queue Management
  • ROI Tracking
  • Real Time Editing
  • Real-Time Analytics
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • SSL Security
  • Sales Pipeline Management
  • Screen Sharing
  • Single Sign On
  • Social Media Integration
  • Status Tracking
  • Surveys & Feedback
  • Tagging
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Trend Analysis
  • Two-Way Audio & Video
  • Unified Communications
  • Version Control
  • Video Call Recording
  • Video Conferencing
  • Virtual Backgrounds
  • Virtual Call Center
  • Virtual Extensions
  • Virtual Voicemail
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Voice Recognition
  • Voicemail Transcription
  • Workflow Management

Integrations

  • Total integrations11
  • Bitrix24
  • ConnectWise PSA
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Kommo
  • Meta for Business
  • Microsoft Project Server Subscription Edition
  • Microsoft Teams
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Telegram
  • Zendesk AI
  • Zendesk Suite
  • Zoho CRM
  • Total integrations4
  • Bitrix24
  • ConnectWise PSA
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Kommo
  • Meta for Business
  • Microsoft Project Server Subscription Edition
  • Microsoft Teams
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Telegram
  • Zendesk AI
  • Zendesk Suite
  • Zoho CRM

Alternatives

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