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Zadarma vs VoIP.ms Comparison (2026)

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Zadarma

VoIP.ms logo

VoIP.ms

Overview

A new generation of VoIP for your business, offering virtual phone numbers, cloud PBX and much more. Save up to 90% on phone bills!

VoIP.ms is a cloud-based IP telephony system, which helps businesses streamline communication and manage incoming or outgoing calls using voicemail, caller ID, DID forwarding, encryption, call hunting and various other functionalities.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

2

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

1.1

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.8

71

5

4

3

2

1

40

8

6

4

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
56%
would recommend this app

4.8

698

5

4

3

2

1

571

107

14

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

“We like the availability of virtual numbers and call routing options since they gave us more flexibility in setting up communication according to our business requirements.”
Verified reviewer profile picture

Gaurav G.

Executive

“We will using the Zadarma for sometime now, and it has been a flexible option for managing our calls and overall communication flow.”
Verified reviewer profile picture

Abida S.

Team Lead

“it does what we expected In terms of cost and functionality, and the setup wasn’t too complicated either which made it easier to get started.”
Verified reviewer profile picture

Shaikh M.

Team Lead

Pros

“The service provides great call quality, competitive pricing, and a wide range of useful features that have helped streamline my business communications.”
RZ

Roberto Z.

SEO

“Additionally, the ability to customize call routing and integrate with other systems is a huge advantage.”
RZ

Roberto Z.

SEO

“The call quality was fine but we have to press the Flash button to get a dial tone.”
ND

Nicholas D.

President

Cons

“Integration requires careful setup and even small configuration mistakes can prevent calls from syncing correctly across devices.”
Verified reviewer profile picture

Suhaad H.

Executive

“I imagine how difficult to deal with them; moreover, if you have a business number that your clients used to contact you on, Zadarma can cancel it at any time and ruin your business !!!”
Verified reviewer profile picture

Ahmed M.

Founder and Entreprenuer

“We moved to Zadarma when call volume increased and our previous setup couldn’t handle it.”
Verified reviewer profile picture

Pratish J.

Online Reputation Management

Cons

“Used VoIP.ms back then, even stuck with them through the DDoS attacks that took them down for weeks and cost me a lot of money.”
Verified reviewer profile picture

Caleb B.

Founder

“Found out when calls started failing on a Saturday.”
Verified reviewer profile picture

Caleb B.

Founder

“Some of the calling rates to europe are not great.”
kg

kevin g.

Owner

  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last review5 months ago

Key features

  • Total features71
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automatic Call Distribution
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Dashboard
  • Data Import/Export
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Directory
  • Fax Management
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Language
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Phone Key Input
  • Predictive Dialer
  • Purchasing & Receiving
  • Queue Management
  • ROI Tracking
  • Real-Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Pipeline Management
  • Social Media Integration
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management
  • Total features41
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audio/Video Conferencing
  • Auto-Dialer
  • Automated Attendant
  • Automatic Call Distribution
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Call Center Management
  • Call Conferencing
  • Call Logging
  • Call Monitoring
  • Call Queues
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scripting
  • Call Tracking
  • Call Tracking Metrics
  • Call Transfer
  • Caller ID
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Contact Database
  • Contact Management
  • Conversion Tracking
  • Dashboard
  • Data Import/Export
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Directory
  • Fax Management
  • For Cloud Phone Systems
  • IVR
  • Inbound Call Center
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Lead Qualification
  • Live Chat
  • Manual Dialer
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Language
  • Online Voice Transmission
  • Outbound Call Center
  • PBX
  • Phone Key Input
  • Predictive Dialer
  • Purchasing & Receiving
  • Queue Management
  • ROI Tracking
  • Real-Time Monitoring
  • Reporting & Statistics
  • Reporting/Analytics
  • Ring Groups
  • SIP Trunking
  • SMS Marketing
  • SMS Messaging
  • Sales Pipeline Management
  • Social Media Integration
  • Task Management
  • Text to Speech
  • Third-Party Integrations
  • Unified Communications
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • VoIP Connection
  • Voice Customization
  • Voice Mail
  • Voicemail Transcription
  • Workflow Management

Integrations

  • Total integrations11
  • Bitrix24
  • HubSpot CRM
  • Kommo
  • Meta for Business
  • Microsoft Teams
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Telegram
  • Zendesk Suite
  • Zoho CRM
  • Total integrationsN/A
  • Bitrix24
  • HubSpot CRM
  • Kommo
  • Meta for Business
  • Microsoft Teams
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Telegram
  • Zendesk Suite
  • Zoho CRM

Alternatives

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