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Call Recording Software with Performance Metrics (2026) - Page 3

Last updated: April 2026

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120 software options

VirtualPBX logo

Trusted VoIP for any office, anywhere.

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Get Unlimited Minutes, Text Messaging, and Call Recording for $18/mo***** Save up to 80% off business VoIP today!

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CRM Messaging logo

Bringing businesses closer to customers

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CRM Messaging Call Recording & AI Calls help businesses capture, analyze, and automate voice interactions. Record calls for compliance, training, and insights while leveraging AI-powered automation to enhance customer engagement, improve support quality, and ensure secure, compliant call management.

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Sharpen logo

Happy Agents. Happy Customers.

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Happier agents make happier customers. Sharpen gives your customer service team a way to simplify their queue interactions and workflows to empower agents and deliver a positive customer experience.

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WeKall logo

Cloud-based contact center and telephony AI software

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WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

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3CLogic logo

Cloud Call Center Solutions

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With 3CLogic, enjoy the benefit of configuring your call recording policy to include recording of all calls, none, random sampling, or agent on-demand. Easily link call recordings to records in your CRM or customer service management platform for convenient future reference.

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TalkChief logo

TalkChief: Your Modern Business Phone

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TalkChief provides you with full access to inbound and outbound call recordings, enabling you to monitor, evaluate and improve your team's performance.

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BroadVoice Cloud PBX logo

Broadvoice b-Hive Cloud Communications for SMBs

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Broadvoice b-Hive is everything you need and anywhere you want to go!

Untether your team from their desk phones and give them the power to provide deeper customer experiences and seize on opportunities more effectively.

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Salesken logo

AI-based conversational intelligence tool for sales reps

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Salesken is a sales enablement software that helps businesses leverage artificial intelligence (AI) technology to generate leads and streamline client interactions through various communication channels. Marketers can determine customers’ intent and qualify prospects according to received insights.

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55PBX logo

Virtual PBX solution to boost your team's productivity

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55PBX is a Brazilian based Business Communications Platforms with Voip, Whatsapp, SMS and integrations with Support, Sales, Ecommerce that facilitates your team's communication with their customers.

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Zoho Voice logo

Cloud-based business phone for SMB sales and support teams

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Zoho Voice is an online business telephony and contact center solution for businesses of all sizes. Packed with powerful features to seamlessly connect with your colleagues and customers, Zoho Voice helps you redefine your customer experience more efficiently with faster business communications.

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Callcap logo

Call tracking, monitoring & recording

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Callcap increases visibility into sales and marketing goals, and overall customer experience with measurable, real-time analytics, alerts, feedback, and more

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CallShaper logo

Revolutionizing Contact Center Performance with CallShaper.

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CallShaper empowers contact centers with robust tools like AI, QA, scripting, and customized reporting while enhancing customer interactions for sales, service, answering services, and telemarketing.

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Outdoo AI logo

AI Roleplay and Coaching Platform for Customer-Facing Teams

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Outdoo is a unified AI roleplay and coaching platform for real customer conversations, connecting practice to performance through roleplay, interaction analysis, and structured reinforcement that drives consistent execution across customer-facing teams.

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RingCentral Engage Voice logo

Outbound contact center software for business of all sizes

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RingCentral Engage Voice is a cloud-based contact center solution designed to help businesses automate processes for customer service agent on-boarding, with call scripting, historical reporting & CRM integrations. The platform aims to improve sales performance by saving time for agents & customers.

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Refract logo

The sales training tool that identifies key mistakes

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With Refract, companies can accelerate the on-boarding process for new employees by sharing best practises. Level jump rep performance by the best practise library getting new starters up to speed. Find most valuable conversations and moments to review, coach and share.

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CloudCall logo

Advanced, cloud-based computer telephony integration

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CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.

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Samu logo

Sales coaching software

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Samu is a sales coaching software that helps businesses gain insights into sales calls and identify the potential of sales representatives through recording and analysis of sales calls. Samu allows stakeholders to record, transcribe, and analyze sales meetings and utilize AI-enabled tools to let sales managers identify which meetings to focus on when coaching.

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Dialing Innovations Call Center Application Suite logo

Predictive dialer & call automation for call centers

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Dialing Innovations’ Call Centre Application is a predictive dialer and automated outbound calling tool for call centers, designed to aid with call center operations by automating tasks such as lead prioritization, call distribution, call recording, answering machine detection, cost tracking & more

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LeadDesk logo

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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Traq.ai logo

AI-enabled software for sales insights

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Traq.ai captures and analyzes every sales call your team makes and provides the teams with buyer insights they need to win more deals and build strong relationships.

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ICR Evolution logo

Software for a real omnichannel experience.

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Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

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Nectar Desk logo

Call center software in the cloud

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Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

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Workforce Optimization (WFO) logo

Workforce management & optimization for contact centers

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Workforce Optimization (WFO) is a unified cloud workforce optimization solution that includes workforce management, quality management, performance management & analytics.

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Flyte logo

Accelerate your deal pipeline!

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Flyte is a sales acceleration platform that helps sales leaders boost their deal pipeline through competitive insights and deal intelligence

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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