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Call Tracking
Page 3

Call Tracking Software with Performance Metrics (2026) - Page 3

Last updated: April 2026

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Features

Call Recording(61)

Performance Metrics

Lead Generation(27)

Call Routing(54)

Campaign Management(52)

Integrated with

Salesforce Sales Cloud(19)

WordPress(12)

HubSpot CRM(21)

Zoho CRM(16)

Freshdesk(13)

Pricing model

Free(10)

Open Source(1)

Free Trial(42)

One Time License(1)

Subscription(51)

Devices supported

Mac(32)

iPad(24)

Android(29)

Linux(20)

Web-based(63)

iPhone(29)

Windows(35)

Organization types

Small Business(60)

Non Profit(30)

Large Enterprises(58)

Public Administrations(29)

Freelancers(28)

Mid Size Business(60)

User rating

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63 software options

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Dastia

4.7

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Call Tracking & Lead Management Software for marketing teams

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Dastia is an AI-powered call tracking and lead management solution that will help you optimize your marketing campaigns and turn your leads into sales. With our help you can understand your potential customers, anticipate offline interactions, and empower your agents with relevant insights.

Dialics

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Inbound Call Tracking Software

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Dialics is a call tracking software that enables organizations to successfully plan marketing tactics and get leads for conversion.

Hosted Contact Center

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Intelligence-Based, Unified Omnichannel Communications

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Inbound/Outbound/Omnichannel Communication Suite with Speech Analytics

Harness the power of AI, automation, and real-time analytics to reduce operational costs and increase productivity and revenue. Streamline agent workflows and maximize productivity across all consumer communication channels.

iPlum

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

VoIP app for calls, secure text & phone tree communication

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iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

Cresta

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-based sales enablement solution

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Cresta is an enterprise-grade generative AI platform built specifically for contact centers. The platform is trained on a company's personal data, enabling it to deliver human-centric AI agents that can resolve complex customer issues. Cresta's AI agents help contact centers cut costs while ensuring quality, with compliance protocols to regulate behavior and protect against attacks.

Practice ZEBRA

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The dental marketer’s software platform

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Best-in-class software platform Practice ZEBRA for dentists, group offices, DSOs, managers & consultants. Get unmatched access to key metrics/results visibility & solutions, including proprietary reports providing insights that max performance & valuation for individual offices & enterprise views.

DVSAnalytics Workforce Optimization

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Improve Your Contact Center Customer Experience

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Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

Read more about DVSAnalytics Workforce Optimization

Users also considered

RingRx

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

HIPAA-compliant phone, fax, text, and video for healthcare

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RingRx is a HIPAA-compliant phone system designed for modern healthcare providers. It supports healthcare professionals with reliable voice, text, fax, and video communication software. RingRx features enterprise-quality technologies to streamline patient communications, including customizable call routing, easy voicemail access, and secure texting capabilities.

Leadtosale

(0)

All-in-one conversion tracking software

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Optimise your online marketing towards sales from phone call leads with Leadtosale. All-in-one offline conversion tracking software.

LocalResponse

(0)

Greet callers with an intelligent, automated response system

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LocalResponse is an AI-enabled call tracking solution that allows businesses to set-up automatic greetings and voicemail. Staff members can respond to callers with a booking link, FAQs page, or quotes.

To learn more about LocalResponse and OneLocal, visit: https://onelocal.com/

3C Plus

(0)

Call center software for managing telephony operations

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3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Operata

(0)

Real-time performance monitoring for cloud contact centers

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Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

Teldrip Insights

(0)

Conversation intelligence and call tracking software

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Teldrip Insights is an AI-based call tracking and conversation intelligence solution that transforms click-to-call functionality with advanced analytics and real-time data processing capabilities. The platform serves as a comprehensive solution for businesses seeking to optimize customer communications, enhance lead conversion rates, and gain actionable insights from call data.