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Telephony
Page 3

Telephony Software with Chatbot (2026) - Page 3

Last updated: April 2026

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Features

Call Recording(64)

Call Routing(63)

Call Center Management(65)

Alerts/Notifications(53)

VoIP Connection(49)

Chatbot

Integrated with

Zoho CRM(22)

Zendesk Suite(21)

Salesforce Service Cloud(9)

Act!(1)

Bitrix24(6)

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Free(13)

Open Source(4)

Free Trial(39)

One Time License(3)

Subscription(56)

Devices supported

Mac(37)

iPad(23)

Android(29)

Linux(28)

Web-based(66)

iPhone(28)

Windows(45)

Organization types

Small Business(65)

Non Profit(34)

Large Enterprises(64)

Public Administrations(38)

Freelancers(22)

Mid Size Business(64)

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ViaDialog

5.0

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Smart interactions

AI cloud contact center for managing voice, chat, email & social media. Boost CX with automation, routing & CRM integration.

Read more about ViaDialog

Users also considered

Voice Clearity

4.6

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud Telephony Solution

Voice Clearity is a cloud telephony solution provider It provides customized solutions per business needs and call volume. It also includes easy integration with leading CRMs.

Read more about Voice Clearity

Users also considered

Gnatta

4.7

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer engagement tool for omnichannel communication

Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

Read more about Gnatta

Users also considered

Knowlarity

4.0

(5)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Communicate. Collaborate. Accelerate.

Knowlarity is a leading cloud communication company that offers intuitive solutions such as virtual numbers, cloud contact centers, IVR systems, AI-powered speech analytics, chatbots/voicebots, TrueCaller verified business calling, WhatsApp Business API, and more.

Read more about Knowlarity

Users also considered

iPlum

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

VoIP app for calls, secure text & phone tree communication

iPlum is used by busineses in healthcare, financial, sales, customer service, real estate, hospitality and more.
The iPlum provides calls, secure text & phone tree communication. We solve the privacy problem of professionals doing business calling & texting with their smartphone.

Read more about iPlum

Users also considered

Audara

5.0

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-Driven Omnichannel Contact Center Platform

Audara delivers enterprise telephony with SIP and WebRTC. It supports inbound, outbound, and blended calls with AI Copilot, SmartAgents, real-time QA analytics, and conversational insights via OmniScan.

Read more about Audara

Users also considered

Daktela

4.3

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Call Centre Software for all Business

Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks.

Read more about Daktela

Users also considered

Odigo

4.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Odigo provides Contact Center as a Service (CCaaS) solutions

A pioneer in the customer experience (CX) market, the company caters to the needs of more than 250 large enterprise clients in over 100 countries.

Read more about Odigo

Users also considered

Kaleyra

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud communications platform

Kaleyra is a cloud communications platform that enables banks, financial institutions, and enterprises to streamline customer interactions across multiple channels. Users can manage call centers from anywhere across the globe using a single cloud-based platform.

Read more about Kaleyra

Users also considered

Solgari

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

AI-powered customer engagement solution

Solgari enhances Microsoft Teams with AI-driven customer engagement solutions, empowering businesses to automate and optimize communication across channels.

Read more about Solgari

Users also considered

SPLICE Dialog Suite

3.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Inspiring Customer Connections

SPLICE Software creates inspired customer connections by delivering consistent, on brand, multi-channel communications through call, text, email, and voice first automation. Add efficiency to both inbound and outbound communications well creating a better staff and customer experience.

Read more about SPLICE Dialog Suite

Users also considered

Office24by7

(0)

All-in-One Office Automation Solutions

Office24by7 Telephony integrates cloud calling directly into business workflows with IVR, call routing, recording, and analytics. It enables teams to manage all voice communication from a single system while linking every call to customer data.

Read more about Office24by7

Users also considered

3C Plus

(0)

Call center software for managing telephony operations

3C Plus is a cloud-based platform that helps companies manage telephony operations. It facilitates integration with CRM systems and enables businesses to control operations to gain productivity and prevent resource utilization on unsuccessful calls.

Read more about 3C Plus

Users also considered

Go4Clients

(0)

Platform for automating customer communication

Go4Clients is a digital communication platform that allows companies to automate their customer interactions.

Read more about Go4Clients

Users also considered

Nvoip

(0)

Connecting businesses and customers.

Nvoip is a communication platform that helps businesses communicate better with their customers.

Read more about Nvoip

Users also considered

GoContact

(0)

Contact Center as a Service (CCaaS) platform

GoContact is a native Contact Center as a Service (CCaaS) platform developed 100% in the cloud, with integrated omnichannel and artificial intelligence solutions. GoContact offers a robust set of features designed to streamline contact center operations and enhance customer service delivery.

Read more about GoContact

Users also considered

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