getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Unified Communications Software with Call Routing (2026) - Page 3

Last updated: April 2026

1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

139 software options

Unified Communications as a Service (UCaaS) logo

Cloud based IP phone with unified communication features

learn more
Evolve IP's cloud IP phone systems free your business from managing carriers, hardware and vendors by providing an enterprise quality hosted PBX.

Read more about Unified Communications as a Service (UCaaS)

Users also considered
Voiso logo

AI-first contact center software to drive your growth

learn more
Voiso is a cutting-edge cloud contact center software that helps small and medium business scale their contact center operations to support rapid business growth.

Read more about Voiso

Users also considered
WeKall logo

Cloud-based contact center and telephony AI software

learn more
WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

Read more about WeKall

Users also considered
PanTerra Streams logo

AI-powered unified communications & collaboration.

learn more
Complete UCaaS platform combining business voice, video, messaging, SMS, fax, and file sharing with AI features, compliance, and 24/7 expert support.

Read more about PanTerra Streams

Users also considered
8x8 Contact Center logo

One solution for every customer interaction.

learn more
8x8 Contact Center is a complete, reliable and secure solution that helps businesses boost engagement, collaboration, and operational effectiveness for customer success.

Read more about 8x8 Contact Center

Users also considered
Vonix logo

Communication tools for modern businesses

learn more
Simplify your workflow with Vonix Unified Communications. Combine calls, video, chat, and text messaging in one platform that integrates with your existing tools. Keep your team connected, efficient, and customer-focused.

Read more about Vonix

Users also considered
Liberty Converse logo

AI-enhanced contact centre experiences for customers & teams

learn more
Liberty Converse is our cloud contact centre solution that revolutionises how businesses interact with customers and teams through AI-driven self-service, process automation and integrated workflows and CRMs.

Read more about Liberty Converse

Users also considered
Callroute logo

A cloud voice & management platform for Teams Phone & Webex.

learn more
A cloud voice & management platform for Teams Phone & Webex. Manage, assign, integrate & automate all in one platform.

Read more about Callroute

Users also considered
Spruce logo

Telemedicine solution for healthcare providers

learn more
Spruce is a cloud-based telemedicine platform for healthcare professionals and clinics to communicate with patients via text, video or audio communication. Features include workflow automation, secure file sharing, rotation scheduling, call forwarding, electronic payments, analytics, and reporting.

Read more about Spruce

Users also considered
Digital Samba logo

Webinars, web-conferencing & streaming management solution

learn more
Digital Samba's prebuilt video conferencing API helps businesses embed video conferences, webinars and virtual classrooms into their applications. The white-label capabilities let customer personalise the interface using custom colours and logos to create a seamless user experience.

Read more about Digital Samba

Users also considered
BroadVoice Cloud PBX logo

Broadvoice b-Hive Cloud Communications for SMBs

learn more
Broadvoice cloud-based unified communication platform unifies business phones, video conferencing, texting, and collaboration under a single phone number. Stay connected wherever you are, never miss an important call.
Get fast implementation, quality, and reliable service, at an affordable cost.

Read more about BroadVoice Cloud PBX

Users also considered
VidyoConnect logo

Web conferencing platform for chat and video communication

learn more
VidyoConnect is a web conferencing platform that helps corporate businesses, educational institutions, and healthcare organizations conduct virtual meetings and facilitate team communication through audio or video calls. Customers can record video conferences or meetings for future reference.

Read more about VidyoConnect

Users also considered
Reachify logo

Unified communications software

learn more
Reachify's restaurant technology offers call deflection, automation, text messaging, and more so that customers can quickly and easily get what they need, when they need it, without delays. It allows teams to automatically route phone calls and automate text messages for placing online orders.

Read more about Reachify

Users also considered
Apizee logo

Internal remote augmented visual assistance solution

learn more
Apizee is a visual assistance platform that allows field users to collaborate in real-time with remote agents or experts.

Read more about Apizee

Users also considered
RingCentral Engage Voice logo

Outbound contact center software for business of all sizes

learn more
RingCentral Engage Voice is a cloud-based contact center solution designed to help businesses automate processes for customer service agent on-boarding, with call scripting, historical reporting & CRM integrations. The platform aims to improve sales performance by saving time for agents & customers.

Read more about RingCentral Engage Voice

Users also considered
Talkroute logo

Virtual phone system for communicating with customers

learn more
Talkroute is a virtual phone system designed to help businesses manage voicemail, route calls and communicate with customers via various channels. It offers an audio library, which includes several prompts for agents to create custom greetings for clients.

Read more about Talkroute

Users also considered
Cytracom logo

Business phone and messaging system.

learn more
Beautiful, easy-to-use, voice and messaging platform perfect for businesses of all sizes. Built on cloud-based technology, Cytracom delivers fully managed and hosted communications across any device. Perfect for the office, home office, or any work location. Enable productivity and collaboration.

Read more about Cytracom

Users also considered
Zendesk Talk logo

Connecting customers to Agents through voice and message

learn more
Zendesk Talk offers advanced call transcriptions, redaction, and quality assurance capabilities to monitor and record calls.

Read more about Zendesk Talk

Users also considered
CloudCall logo

Advanced, cloud-based computer telephony integration

learn more
CloudCall powers smarter conversations for CRM-driven teams in staffing and recruiting, professional services, customer service, call center, and more -- across the globe.

Read more about CloudCall

Users also considered
ZIRO logo

Make IT Hassle-Free

learn more
Offload routine tasks to your help desk with ZIRO Provisioning Software, the only provisioning software designed to make UC the simplest thing on your to-do list. Manage phones, voicemails, dial plans, and agents without the headache of complex templates or having to navigate Excel-Hell.

Read more about ZIRO

Users also considered
IR Collaborate logo

Unified Communications and Collaboration monitoring

learn more
IR Collaborate is a unified communications monitoring platform designed to help businesses predict disruptions and optimize performance across on-premise, cloud, or hybrid audio, voice, and other collaboration systems.

Read more about IR Collaborate

Users also considered
OnRelay logo

Business phone system for call management

learn more
OnRelay is a business phone system that enables businesses across diverse industries to queue calls, view communications in a shared view and manage users. Key features include custom voice menus, automated attendant, video conferencing and call routing.

Read more about OnRelay

Users also considered
VIS Centralino in Cloud logo

Cloud-based business phone solution

learn more
VIS-Centralino In Cloud is a cloud-based phone system for small businesses and public administrations that helps control and modify the functions of VoIP Cisco CUCM.

Read more about VIS Centralino in Cloud

Users also considered
XM Connect logo

Communication software with interactive voice response (IVR)

learn more
XM Connect is a communication software that helps businesses streamline operations related to call routing, voicemail distribution, message scheduling, fax management, and more. The IVR module lets staff members create voice call menus in multiple languages to manage customer requests.

Read more about XM Connect

Users also considered
SkySwitch logo

Cloud-based PBX system

learn more
SkySwitch is a cloud-based PBX system that helps IT businesses streamline customer communication processes using voice or video calls, messaging, and other methodologies from a centralized platform. It lets staff members utilize the QoS (Quality of Service) monitor to manage as well as run diagnostic tools to troubleshoot network issues.

Read more about SkySwitch

Users also considered