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Aline Pricing, Features, Reviews and Alternatives

Aline product overview

What is Aline?

Aline is a cloud-based VoIP phone system, which helps businesses handle incoming and outgoing calls through call routing, recording, shared extensions, live chat and various other functionalities. Other features include customizable caller ID, virtual fax, call transfer, remote access, and spam blocking.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Knowledge Base
FAQs/Forum
Email/Help Desk
Phone Support
Chat

Training options

Videos
In Person
Live Online
Webinars
Documentation

Aline pricing information

Value for money

5.0

/5

3

Price starts from

No info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Aline features

Functionality

5.0

/5

3
Total Features59 6 categories

Most valued features by users

Reporting/Analytics
Third Party Integrations
Alerts/Notifications
Reporting & Statistics
Contact Management
Chat/Messaging
Activity Dashboard
Mobile Access

Functionality contenders

Aline users reviews

Overall rating

5.0

/5

3

Positive reviews

100%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10
Rating distribution

5

4

3

2

1

3

0

0

0

0

Overall rating contenders

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Aline is A+!

Reviewed a year ago

We switched to Aline Phone Systems over a year ago and could not be happier. The service is top notch for several reasons. First, the customer service is fast, friendly and efficient. Any technical questions we have are answered quickly! Secondly, the interface is way easier than the competitors. We were up and running in no time. Thirdly, the Communicator app saved our business during lock down. It allowed us to run our business remotely and transition smoothly without any interruption to our sales! We highly recommend Aline Phone Systems.

Pros

We really appreciated the ease of use. The training was simple and the interface is very user friendly.

Cons

I am not super tech savvy, so set up was a little tricky, but thankfully the tech support was amazing!

Vendor response

Thanks for your review, Karrie! We love hearing feedback like this. I will relay this to the team!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Practical Usage

Reviewed a year ago

Customer service is super. Phone is very reliable with no problem with the systems, but sometimes the internet signal breaks up the call, but that is on my internet service provider.

Pros

Very helpful in managing my daily phone usage.

Cons

The stand alone directory in the desktop phone, however merging it with my outlook has been the perfect match.

Vendor response

Thanks for your review! We appreciate hearing Aline has helped your business!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use and setup

Reviewed 4 months ago

The service is excellent.

Pros

Low cost ease of use service that can scale as I grow my business.

Cons

I have not been able to find anything to hinder my ability to service my customers.

Vendor response

Thanks for the review, Hugo! We appreciate hearing feedback from our customers!

Aline FAQs and common questions

Aline has the following pricing plans:
Pricing model: Subscription


Aline has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business


Aline supports the following languages:
English


Aline supports the following devices:
Android, iPhone


No, Aline does not have an API available.


Aline integrates with the following applications:
Vtiger CRM, Bullhorn, NowCerts, Pipedrive, Salesforce Sales Cloud, SugarCRM, Blitz, EZLynx, SuiteCRM, Zendesk


Aline offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support, Chat

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