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Aline

Cloud-based VoIP phone system

Aline - 2025 Pricing, Features, Reviews & Alternatives

Table of Contents

What is Aline?

Aline is a cloud-based VoIP phone system, which helps businesses handle incoming and outgoing calls through call routing, recording, shared extensions, live chat and various other functionalities. Other features include customizable caller ID, virtual fax, call transfer, remote access, and spam blocking.

The application enables employees to collaborate by sending text messages, images, or attachments. Users can monitor the agents attending calls and check team member’s availability before making any transfer. Aline also enables agents to add more users into a conference, put calls on hold, and view previous conversations. Administrators can change operation times, access reports, maintain call queues, collect voicemail, and coach agents through call whispering.

Aline offers integration with various third-party applications such as SugarCRM, NowCerts, Zoho, Vtiger, Zendesk, and more. It sends voicemail transcriptions to the user’s mailbox and allows them to switch devices during a call. Organizations can also enhance customer’s call experience through on-hold commercials, music, and inbound virtual receptionist (IVR) capabilities.

Starting from

No pricing info

Alternatives with better value for money

Aline's key features

Most critical features, based on insights from Aline users:

VoIP Connection

1.0

(1)

Mobile Access

0.0

(0)

Online Voice Transmission

5.0

(1)

Call Queues

5.0

(1)

Call Recording

5.0

(1)

Alerts/Notifications

5.0

(1)

All Aline features

Features rating:

4.7

(6)

Call Transfer

(0)

Access Controls/Permissions

5.0

(1)

Live Chat

(0)

Monitoring

(0)

Multi-User Collaboration

(0)

PBX

(0)

Queue Management

(0)

Real-Time Analytics

(0)

Real-Time Data

(0)

Real-Time Monitoring

(0)

Real-Time Reporting

(0)

Reporting & Statistics

(0)

Reporting/Analytics

(0)

Ring Groups

(0)

SIP Trunking

5.0

(1)

SMS Messaging

(0)

Spam Blocker

(0)

Third-Party Integrations

(0)

Unified Communications

(0)

Video Call Recording

(0)

Video Conferencing

(0)

Virtual Call Center

(0)

Virtual Extensions

(0)

Voice Mail

(0)

Voicemail Transcription

(0)

VoIP

(0)

Activity Dashboard

(0)

Activity Tracking

(0)

Automated Attendant

(0)

Call Center Integration

(0)

Call Center Management

(0)

Call Conferencing

(0)

Call Logging

(0)

Call Monitoring

(0)

Call Reporting

(0)

Call Routing

(0)

Call Screening

(0)

Call Tracking

(0)

Caller ID

(0)

Caller Profiles

(0)

Chat/Messaging

(0)

Collaboration Tools

(0)

Computer Telephony Integration

(0)

Conferencing

(0)

Contact Management

(0)

Customizable Caller ID

(0)

Employee Directory

(0)

Fax Management

(0)

File Sharing

(0)

IVR

(0)

Aline alternatives

Aline

4.3

(6)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.7

Value for Money

4.2

Customer Support

4.3

3CX

4.4

(436)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

4.1

JustCall

4.2

(213)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.3

Features

4.1

Value for Money

4.2

Customer Support

4.2

OnSIP

4.7

(69)

visit website

Starting from

18.95

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.5

Value for Money

4.6

Customer Support

4.9

Aline pricing

Value for money:

4.2

Starting from

No pricing info

Pricing details

Subscription

Free trial

Free plan

Pricing range

view pricing plans

Aline integrations (12)

Aline support options

Typical customers

Freelancers

Small businesses

Mid size businesses

Large enterprises

Platforms supported

Web

Android

iPhone/iPad

Support options

Knowledge Base

FAQs/Forum

Email/Help Desk

Phone Support

Chat

Training options

Videos

In Person

Live Online

Webinars

Documentation

Aline reviews

Overall rating

4.3

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend10/10

Rating distribution

Read all reviews

Aline FAQs

Q. What type of pricing plans does Aline offer?

Aline has the following pricing plans:
Pricing model: Subscription

These products have better value for money

Q. Who are the typical users of Aline?

Aline has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

Q. What languages does Aline support?

Aline supports the following languages:
English

Q. Does Aline support mobile devices?

Aline supports the following devices:
Android, iPhone

Q. Does Aline offer an API?

No, Aline does not have an API available.

Q. What other apps does Aline integrate with?

Aline integrates with the following applications:
Vtiger CRM, Bullhorn ATS & CRM, NowCerts, Pipedrive, Salesforce Sales Cloud, SugarCRM, Blitz, EZLynx, SuiteCRM, Zendesk Suite

Q. What level of support does Aline offer?

Aline offers the following support options:
Knowledge Base, FAQs/Forum, Email/Help Desk, Phone Support, Chat

Related categories

VoIP

Business Phone Systems

Unified Communications