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Wasp Asset vs TOPdesk Comparison (2026)
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Good recommendations?
Wasp Asset
5
222
4
121
3
23
2
8
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
TOPdesk
5
53
4
49
3
8
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
AssetCloud is a full life-cycle asset tracking solution which streamlines auditing and loss prevention. Easy-to-use, implement and train others on. Fully customizable. Wasp also offers barcode scanners, printers and asset tags/labels for a complete tracking solution. Request a free demo today!
TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house people are here to help.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.5
376
5
4
3
2
1
222
121
23
8
2
- Value for money
- Ease of use
- Features
- Customer support
4.4
111
5
4
3
2
1
53
49
8
1
0
- Value for money
- Ease of use
- Features
- Customer support
Pros
Jason F.
IT Operations Manager
Andres C.
Inventory and Accounting Specialist
Kathy M.
Warehouse and Logistics Superintendent
Pros
Peter B.
vCISO
Will B.
University Centre Deputy Director
Peter B.
vCISO
Cons
Robert L.
Desktop
Don B.
IT Manager
Robert L.
Desktop
Cons
Will B.
University Centre Deputy Director
Will B.
University Centre Deputy Director
Sander d.
Service Manager
- Vendor responds to reviews
- Last reviewa year ago
- Vendor responds to reviews
- Last review6 months ago
Key features
- Total features77
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Assignment
- Asset Kitting
- Asset Lifecycle Management
- Asset Register - Asset Tracking
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Responses
- Automated Routing
- Availability Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Provisioning
- CMDB
- CRM
- Calendar Management
- Calibration Management
- Capacity Management
- Case Management
- Catalog Management
- Change Management
- Chat/Messaging
- Chatbot
- Check-in/Check-out
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Compliance Management
- Configuration Management
- Contract/License Management
- Corrective and Preventive Actions (CAPA)
- Cost Tracking
- Customer Complaint Tracking
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Delivery Tracking
- Depreciation Management
- Digital Signature
- Disaster Recovery
- Dispatch Management
- Disposal Management
- Document Management
- Document Storage
- Drag & Drop
- Driver Management
- Email Alerts
- Email Management
- Email Templates
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Event Triggered Actions
- Facility Asset Management
- Feedback Management
- Fixed Asset Management
- For Schools
- Forms Management
- Full Text Search
- Funding Source Tracking
- GIS Integration
- GPS
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Help Desk Management
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- IT Incident Management
- Incident Management
- Incident Reporting
- Inspection Management
- Interaction Tracking
- Inventory Management
- Issue Management
- Issue Scheduling
- Issue Tracking
- Key & Lock Management
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Management
- License Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Natural Language Interaction
- On Call Scheduling
- Order Management
- Performance Metrics
- Predictive Maintenance
- Preventive Maintenance
- Prioritization
- Problem Management
- Project Management
- Purchase Order Management
- QR Codes
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Release Management
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Returns Tracking
- Risk Alerts
- Role-Based Permissions
- Route Optimization
- Routing
- Rules-Based Workflow
- SSL Security
- Safety Incident Management
- Scheduled/Automated Reports
- Scheduling
- Search
- Search/Filter
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Service Request Management
- Shipping Management
- Single Sign On
- Social Media Integration
- Status Tracking
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Technician Management
- Templates
- Territory Management
- Third-Party Integrations
- Ticket Management
- Transportation Management
- User Management
- Vehicle Tracking
- Visitor Management
- Widgets
- Work Order Management
- Workflow Management
- Total features139
- AI Copilot
- AI/Machine Learning
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Asset Assignment
- Asset Kitting
- Asset Lifecycle Management
- Asset Register - Asset Tracking
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Automated Responses
- Automated Routing
- Availability Management
- Barcode/Ticket Scanning
- Barcoding/RFID
- Billing & Provisioning
- CMDB
- CRM
- Calendar Management
- Calibration Management
- Capacity Management
- Case Management
- Catalog Management
- Change Management
- Chat/Messaging
- Chatbot
- Check-in/Check-out
- Client Portal
- Collaboration Tools
- Commenting/Notes
- Complaint Monitoring
- Compliance Management
- Configuration Management
- Contract/License Management
- Corrective and Preventive Actions (CAPA)
- Cost Tracking
- Customer Complaint Tracking
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Delivery Tracking
- Depreciation Management
- Digital Signature
- Disaster Recovery
- Dispatch Management
- Disposal Management
- Document Management
- Document Storage
- Drag & Drop
- Driver Management
- Email Alerts
- Email Management
- Email Templates
- Equipment Maintenance
- Equipment Management
- Equipment Tracking
- Event Triggered Actions
- Facility Asset Management
- Feedback Management
- Fixed Asset Management
- For Schools
- Forms Management
- Full Text Search
- Funding Source Tracking
- GIS Integration
- GPS
- Generative AI
- Geofencing
- Geographic Maps
- Geolocation
- Help Desk Management
- Historical Reporting
- IT Asset Management
- IT Asset Tracking
- IT Incident Management
- Incident Management
- Incident Reporting
- Inspection Management
- Interaction Tracking
- Inventory Management
- Issue Management
- Issue Scheduling
- Issue Tracking
- Key & Lock Management
- Key Performance Indicators
- Knowledge Base Management
- Knowledge Management
- License Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Maintenance Management
- Maintenance Scheduling
- Mobile Access
- Mobile Alerts
- Monitoring
- Multi-Channel Communication
- Multi-Location
- Natural Language Interaction
- On Call Scheduling
- Order Management
- Performance Metrics
- Predictive Maintenance
- Preventive Maintenance
- Prioritization
- Problem Management
- Project Management
- Purchase Order Management
- QR Codes
- Real-Time Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Release Management
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Request Assignment
- Returns Tracking
- Risk Alerts
- Role-Based Permissions
- Route Optimization
- Routing
- Rules-Based Workflow
- SSL Security
- Safety Incident Management
- Scheduled/Automated Reports
- Scheduling
- Search
- Search/Filter
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Service Request Management
- Shipping Management
- Single Sign On
- Social Media Integration
- Status Tracking
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Progress Tracking
- Technician Management
- Templates
- Territory Management
- Third-Party Integrations
- Ticket Management
- Transportation Management
- User Management
- Vehicle Tracking
- Visitor Management
- Widgets
- Work Order Management
- Workflow Management
Integrations
- Total integrations1
- AFAS Software
- Azure DevOps Server
- BeyondTrust Remote Support
- Bird
- Chatbot
- Clicksign
- D4Sign
- Dynatrace
- Ericsson NetCloud Manager
- FastPass SSPR
- Flexwhere
- Freshdesk
- HubSpot CRM
- IBI-aws
- Insocial
- Jira
- Lansweeper
- ManageEngine OpManager
- Microsoft Entra ID
- Microsoft Intune
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Teams
- N-central
- Okta
- OneLogin
- Qlik Sense
- Saysimple
- ServiceNow
- Slack
- Snow License Manager
- Splunk Enterprise
- TeamViewer ONE
- Trello
- Versio.io
- WISH
- Workspace 365
- Zapier
- Zendesk Suite
- ZigiOps
- iFinder
- ilert
- Total integrations42
- AFAS Software
- Azure DevOps Server
- BeyondTrust Remote Support
- Bird
- Chatbot
- Clicksign
- D4Sign
- Dynatrace
- Ericsson NetCloud Manager
- FastPass SSPR
- Flexwhere
- Freshdesk
- HubSpot CRM
- IBI-aws
- Insocial
- Jira
- Lansweeper
- ManageEngine OpManager
- Microsoft Entra ID
- Microsoft Intune
- Microsoft Outlook
- Microsoft Power BI
- Microsoft Teams
- N-central
- Okta
- OneLogin
- Qlik Sense
- Saysimple
- ServiceNow
- Slack
- Snow License Manager
- Splunk Enterprise
- TeamViewer ONE
- Trello
- Versio.io
- WISH
- Workspace 365
- Zapier
- Zendesk Suite
- ZigiOps
- iFinder
- ilert
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