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CrashPlan Logo

Easy, automatic cloud business backup

Last updated: November 2024

CrashPlan Reviews

Overall rating

4.5

/5

247

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.4/10

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Pros and cons

The 2nd greatest thing about CrashPlan is they have amazing customer service. I hardly ever find myself waiting and their help is always fast, precise and effective.
Easy to install and use in a hybrid setup, easy to deploy to users, unlimited storage (which is just awesome), customer support is good and they REALLY know their stuff.
And, it's a product that is super easy to use. It runs quietly in the background so it's not obtrusive and it protects our data as promised.
Your computer may be under warranty but if the hard drive break, you will lose all your data. You may receive a virus, delete a file by mistake, or overwrite the wrong version of a document.
I think I have been using it for 10 or 12 years, and I have never felt the need to look for another application. I am disappointed that they no longer offer an option for personal use.
The one time I needed the backup it said it hadn't run because I didn't run an update. I lost 4 months of financial data.
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247 reviews