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ConnectWise Automate vs MSP360 Backup Comparison (2026)
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N-central
4.2
Cove Data Protection
4.6
N-sight RMM
4.3
Good recommendations?
ConnectWise Automate
5
72
4
41
3
21
2
4
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
MSP360 Backup
5
182
4
65
3
7
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Overview
ConnectWise Automate is the only RMM platform in the industry developed by an MSP for MSPs to automate IT service delivery and drive revenue growth.
MSP360 Managed Backup is a secure, scalable, and cost-effective backup solution that eliminates vendor lock-in, reduces maintenance time, and maximizes MSP profitability with flexible storage and automation.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.2
145
5
4
3
2
1
72
41
21
4
7
- Value for money
- Ease of use
- Features
- Customer support
4.6
257
5
4
3
2
1
182
65
7
1
2
- Value for money
- Ease of use
- Features
- Customer support
Pros
Peter P.
Owner
Peter P.
Owner
Morgan E.
Senior Information Technology Manager
Pros
Daniel E.
Sr Systems Administrator
Marco P.
Director
Marco P.
Director
Cons
Jake F.
Second line Sysadmin
Philippe C.
IT Director
David E.
CEO
Cons
Daniel E.
Sr Systems Administrator
Tom H.
Owner
Maxim M.
CEO
- Vendor responds to reviews
- Last review3 months ago
- Vendor responds to reviews
- Last review9 days ago
Key features
- Total features117
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Alerts/Escalation
- Alerts/Notifications
- Anti Virus
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Backup Log
- Backup Scheduling
- Backup and Recovery
- Bandwidth Monitoring
- Bare-Metal Restore
- Baseline Manager
- Billing & Invoicing
- CPU Monitoring
- Capacity Management
- Capacity Planning
- Client Portal
- Cloud Backup
- Compliance Management
- Compliance Tracking
- Compression
- Configuration Management
- Content Library
- Content Management
- Continuous Backup
- Continuous Monitoring
- Contract/License Management
- Cost Tracking
- Credential Management
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customization
- Dashboard
- Data Import/Export
- Data Management
- Data Migration
- Data Recovery
- Data Replication
- Data Retention Management
- Data Security
- Data Storage Management
- Data Visualization
- Deduplication
- Deployment Management
- Device Auto Discovery
- Device Management
- Differential Backup
- Disaster Recovery
- Document Storage
- Drag & Drop
- Duplicate Detection
- Email Alerts
- Email Monitoring
- Encryption
- Endpoint Management
- Event Logs
- File Management
- Filtering
- For MSPs
- Full Text Search
- HIPAA Compliant
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Reporting
- Incident Management
- Incremental Backup
- Indexing
- Intrusion Detection System
- Inventory Management
- Issue Auditing
- Issue Management
- License Management
- Local Server Options
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Mobile Device Management
- Monitoring
- Multi-Location
- Multi-User Collaboration
- Multimedia Archiving
- Network Analysis
- Network Monitoring
- Network Wide Management
- Password Management
- Patch Management
- Performance Monitoring
- Policy Management
- Power Management
- Predictive Analytics
- Prioritization
- Procurement Management
- Ransomware Protection
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Release Management
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Search
- Search/Filter
- Secure Data Storage
- Security Management
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service Level Agreement (SLA) Management
- Service Reporting
- Single Sign On
- Software Management
- Status Tracking
- Storage Management
- Supplier Management
- Support Ticket Management
- Synchronization Scheduling
- Tagging
- Task Scheduling
- Third-Party Integrations
- Threat Intelligence
- Threat Response
- Threshold Alerts
- Ticket Management
- Troubleshooting
- Two-Factor Authentication
- Uptime Reporting
- Usage Tracking/Analytics
- User Interface
- VM Backup
- VPN
- Version Control
- Virtual Machine Monitoring
- Virtualization
- Vulnerability Scanning
- Web Access/Restoration
- Web Traffic Reporting
- Total features68
- API
- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Monitoring
- Alerts/Escalation
- Alerts/Notifications
- Anti Virus
- Archiving & Retention
- Asset Lifecycle Management
- Asset Tracking
- Audit Management
- Audit Trail
- Automated Routing
- Automated Scheduling
- Automatic Backup
- Automatic Patch Deployment
- Automatic Scans
- Backup Log
- Backup Scheduling
- Backup and Recovery
- Bandwidth Monitoring
- Bare-Metal Restore
- Baseline Manager
- Billing & Invoicing
- CPU Monitoring
- Capacity Management
- Capacity Planning
- Client Portal
- Cloud Backup
- Compliance Management
- Compliance Tracking
- Compression
- Configuration Management
- Content Library
- Content Management
- Continuous Backup
- Continuous Monitoring
- Contract/License Management
- Cost Tracking
- Credential Management
- Customizable Branding
- Customizable Fields
- Customizable Reports
- Customization
- Dashboard
- Data Import/Export
- Data Management
- Data Migration
- Data Recovery
- Data Replication
- Data Retention Management
- Data Security
- Data Storage Management
- Data Visualization
- Deduplication
- Deployment Management
- Device Auto Discovery
- Device Management
- Differential Backup
- Disaster Recovery
- Document Storage
- Drag & Drop
- Duplicate Detection
- Email Alerts
- Email Monitoring
- Encryption
- Endpoint Management
- Event Logs
- File Management
- Filtering
- For MSPs
- Full Text Search
- HIPAA Compliant
- Help Desk Management
- IP Address Monitoring
- IT Asset Management
- IT Reporting
- Incident Management
- Incremental Backup
- Indexing
- Intrusion Detection System
- Inventory Management
- Issue Auditing
- Issue Management
- License Management
- Local Server Options
- Location Tracking
- Maintenance Management
- Maintenance Scheduling
- Mobile Device Management
- Monitoring
- Multi-Location
- Multi-User Collaboration
- Multimedia Archiving
- Network Analysis
- Network Monitoring
- Network Wide Management
- Password Management
- Patch Management
- Performance Monitoring
- Policy Management
- Power Management
- Predictive Analytics
- Prioritization
- Procurement Management
- Ransomware Protection
- Real-Time Data
- Real-Time Monitoring
- Real-Time Reporting
- Real-Time Updates
- Real-time Alerts
- Release Management
- Remediation Management
- Remote Access/Control
- Remote Monitoring & Management
- Remote Update/Installation
- Reporting & Statistics
- Reporting/Analytics
- Role-Based Permissions
- SSL Security
- Scheduled/Automated Reports
- Scheduling
- Search
- Search/Filter
- Secure Data Storage
- Security Management
- Self Service Portal
- Server Monitoring
- Service Catalog
- Service Level Agreement (SLA) Management
- Service Reporting
- Single Sign On
- Software Management
- Status Tracking
- Storage Management
- Supplier Management
- Support Ticket Management
- Synchronization Scheduling
- Tagging
- Task Scheduling
- Third-Party Integrations
- Threat Intelligence
- Threat Response
- Threshold Alerts
- Ticket Management
- Troubleshooting
- Two-Factor Authentication
- Uptime Reporting
- Usage Tracking/Analytics
- User Interface
- VM Backup
- VPN
- Version Control
- Virtual Machine Monitoring
- Virtualization
- Vulnerability Scanning
- Web Access/Restoration
- Web Traffic Reporting
Integrations
- Total integrations4
- Amazon EC2
- Autotask PSA
- Auvik
- ConnectWise Automate
- ConnectWise PSA
- Google Cloud
- Google Workspace
- Microsoft 365
- Microsoft Azure
- NinjaOne
- OpenText Core Endpoint Protection
- ScreenConnect
- Total integrations10
- Amazon EC2
- Autotask PSA
- Auvik
- ConnectWise Automate
- ConnectWise PSA
- Google Cloud
- Google Workspace
- Microsoft 365
- Microsoft Azure
- NinjaOne
- OpenText Core Endpoint Protection
- ScreenConnect
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