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CrashSight Logo

Cross-Platform Crash and Exception Management for Games

Table of Contents

CrashSight - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: April 2026

CrashSight overview

What is CrashSight?

CrashSight by Tencent WeTest provides crash and exception management for game developers across mobile (iOS, Android), PC (Windows, Linux), and console (PlayStation, Xbox, Nintendo Switch) platforms. The platform detects four exception types — crashes, ANRs, out-of-memory issues, and script errors — and classifies them into trackable issues with occurrence counts, device metrics, and trends.

Native SDK integration supports Unreal Engine, Unity, and Cocos, with a C interface for proprietary engines. The SDK is 1.2 MB on Android, 1 MB on iOS, uses under 2.7 MB runtime memory, and can be integrated in two hours. Crash reports contain error stacks, trace logs, register data, loaded libraries, and system logs.

The dashboard refreshes every 10 minutes with crash rate and affected device counts. Analysis features include automated issue classification, 20+ search dimensions (device model, OS, GPU, CPU, region, custom fields), version comparison, and user/device behavior timelines.

CrashSight includes gaming-specific capabilities that general-purpose monitoring tools lack. A proprietary OOM detection algorithm uses runtime state machine analysis with device-specific memory thresholds to find memory crashes missed by conventional signal-based tools. Emulator and cloud gaming identification achieves 10-15% higher accuracy than traditional methods with separate statistics per device type. Stack restoration runs 15x faster using .stif symbol tables. Behavioral sequence analysis via Longest Common Subsequence (LCS) identifies recurring patterns before crashes. Country/region-level statistics and custom scene-based monitoring (battle, lobby) provide granular quality views.

Alerts integrate with Slack, Jira, TAPD, DingTalk, Feishu, WeCom, email, and webhooks. OpenAPI supports custom integrations and data retrieval.

Data centers in the US, Singapore, and Shanghai. SDK data collection fields reviewed by the legal department. Overseas data stored in respective regions. Monitors 200M+ DAU.

WeTest is certified under SOC 2 Type 2, ISO/IEC 27001:2013, ISO 9001:2015, ISO/IEC 20000-1, CMMI Maturity Level 3, and TMMI Maturity Level 3.

Key benefits of using CrashSight

  • Enables rapid detection and resolution of crashes, application not responding events, and memory overflows across mobile, PC, and console platforms
  • Integrates seamlessly with popular game engines such as Unity, Unreal, and Cocos, as well as custom engines, supporting a broad range of development environments
  • Delivers real-time monitoring and intelligent alerts, allowing teams to identify anomalies and respond quickly to stability issues throughout research, testing, and live operations
  • Offers advanced data analysis and visualization, including scenario-specific crash rates, detailed crash metrics, and behavioral sequence analysis to facilitate root cause identification
  • Ensures compliance with global data privacy standards, employing robust data anonymization and AI-driven data cleaning to increase accuracy and reduce developer risk
  • Starting price

    Free

    CrashSight’s user interface

    Ease of use rating:

    CrashSight reviews

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    CrashSight's features

    Access controls/permissions
    Activity dashboard
    Activity tracking
    Alerts/Escalation
    Alerts/Notifications
    API
    Assignment management
    Baseline manager
    Collaboration tools
    Commenting/Notes
    Customizable fields
    Customizable reports
    Dashboard
    Dashboard creation
    Data import/export
    Data visualization
    Diagnostic tools
    Email alerts
    Event logs
    Incident management
    Issue management
    Issue tracking
    Knowledge base management
    Monitoring
    Performance metrics
    Prioritization
    Project management
    Real-Time data
    Real-Time notifications
    Real-Time reporting
    Real-Time updates
    Reporting & statistics
    Reporting/Analytics
    Role-Based permissions
    Root cause analysis
    Status tracking
    Tagging
    Task management
    Third-Party integrations
    Trend analysis
    Workflow management

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    Subscription
    Free trial
    Free plan
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    CrashSight integrations (4)

    CrashSight support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Knowledge Base
    Phone Support
    Chat

    Training options

    Webinars
    Documentation
    Videos
    Live Online

    CrashSight FAQs

    Q. Who are the typical users of CrashSight?

    CrashSight has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business


    Q. What languages does CrashSight support?

    CrashSight supports the following languages:
    Chinese (Simplified), English


    Q. Does CrashSight offer an API?

    Yes, CrashSight has an API available for use.


    Q. What level of support does CrashSight offer?

    CrashSight offers the following support options:
    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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