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Datadog vs Device42, A Freshworks Company Comparison (2026)

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Datadog logo

Datadog

Device42, A Freshworks Company logo

Device42, A Freshworks Company

Overview

Use Datadog's real-time, customizable, interactive dashboards with high-res graphical metrics to monitor your servers, applications, tools and web services.

Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

20

/user

Per year

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

372

5

4

3

2

1

229

130

10

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
79%
would recommend this app

4.8

91

5

4

3

2

1

71

18

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

“By bringing metrics, application performance monitoring (APM), and log management into one interface, it gives developers and operations teams a practical way to monitor fast-moving environments like cloud services and containerized systems.”
KH

Kira H.

Software consultant

“Only a few minutes are required to setup the monitoring agents and we have pre-built integrations for cloud infrastructure that help our IT team to save a lot of manual configuration time.”
EA

Elizabeth A.

Systems Adninistrator

“It replaced stitching together separate metrics, logs, and tracing tools with one correlated platform, which shortened incident resolution and gave the team much better visibility into production.”
Verified reviewer profile picture

Kaynan S.

Software Engineer

Pros

“Device42’s dependency mapping gave us a much clearer understanding of how systems were connected, making change planning more reliable and reducing unexpected outages during maintenance activities.”
UD

Utkarsha D.

Computer Engineer

“An easy-to-use and scalable ITSM platform that simplifies workflows and improves efficiency, though increasing costs for additional teams and advanced features may affect affordability as organizations expand”
Verified reviewer profile picture

Balanjaneya S.

Software Engineer

“The platform handles enterprise-scale infrastructure well, with solid change management tools and clear visibility into how assets relate to each other”
TB

Tejaswi B.

Production Support Specialist

Cons

“The biggest downside of Datadog is the cost, especially for larger organizations that generate a high volume of logs and monitoring data. While the platform provides many valuable features, pricing can become difficult to manage as usage grows.”
EV

Edwin V.

Dev Manager

“Pricing is the big drawback: costs can climb quickly and unpredictably as you add hosts, custom metrics, and log ingestion, so you have to actively manage what you send.”
Verified reviewer profile picture

Kaynan S.

Software Engineer

“The pricing can also become expensive as usage, data volume, and the number of monitored services increase.”
Verified reviewer profile picture

Beulah G.

Senior business analyst

Cons

“A powerful IT management platform that resolves incidents and asset issues effectively, but its outdated UI, occasional lag, and complex navigation make it harder to use.”
aN

akshith N.

R and D Analyst

“Device42 offers strong CMDB and asset tracking, but lacks some modern, innovative IT operations features.”
Bk

Bhagyesh k.

Java backend developer

“Reasonable pricing and solid CMDB features, but the UI feels dated and AI capabilities need improvement.”
HS

Harsha S.

Full stack developer

  • Vendor responds to reviews
  • Last review10 days ago
  • Vendor responds to reviews
  • Last review22 days ago

Key features

  • Total features160
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Anomaly Detection
  • Application Management
  • Application Security
  • Application-Level Analysis
  • Archiving & Retention
  • Asset Discovery
  • Asset Tracking
  • Audit
  • Audit Management
  • Audit Trail
  • Automated Discovery
  • Availability Testing
  • Baseline Manager
  • Blockage
  • Bottleneck Identification
  • CPU Monitoring
  • Capacity Analytics
  • Capacity Management
  • Capacity Planning
  • Change Management
  • Chat/Messaging
  • Cloud Application Security
  • Cloud Asset Inventory
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Compliance Management
  • Compliance Tracking
  • Container Monitoring
  • Content Management
  • Continuous Deployment
  • Continuous Integration
  • Continuous Monitoring
  • Correlation Analysis
  • Cost Management
  • Customizable Dashboard
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Analysis Tools
  • Data Classification
  • Data Cleansing
  • Data Collection
  • Data Connectors
  • Data Discovery
  • Data Import/Export
  • Data Migration
  • Data Protection
  • Data Storage Management
  • Data Transformation
  • Data Visualization
  • Database Monitoring
  • Debugging
  • Dependency Tracking
  • Device Auto Discovery
  • Diagnostic Tools
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Energy Consumption
  • Event Analysis
  • Event Logs
  • Event Tracking
  • FTP Monitoring
  • For Websites
  • For eCommerce
  • Graphical User Interface
  • HIPAA Compliant
  • Hardware Asset Inventory
  • High Volume Processing
  • Historical Trend Analysis
  • IT Incident Management
  • IT Monitoring
  • Incident Management
  • Incident Reporting
  • Indexing
  • Investigation Management
  • IoT
  • Issue Management
  • Issue Tracking
  • KPI Monitoring
  • Log Access
  • Log Analysis
  • Log Collection
  • Log Management
  • Log Parsing
  • Log Rotation
  • Machine Learning
  • Mobile App
  • Mobile Asset Inventory
  • Mobile Network Troubleshooting
  • Monitoring
  • Move & Copy
  • Multi-Cloud Management
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Data Sources
  • Natural Language Processing
  • Network Access
  • Network Analysis
  • Network Monitoring
  • Network Provisioning
  • Network Resource Management
  • PCI Compliance
  • Parameterized Testing
  • Pattern Detection and Recognition
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Problem Area Alerts
  • Processes
  • Profiling
  • Query Analysis
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Alerts
  • Remote Access
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements-Based Testing
  • Resource Management
  • Resource Optimization
  • Risk Alerts
  • Root Cause Analysis
  • SSL Security
  • Scaling
  • Scheduled/Automated Reports
  • Search/Filter
  • Security
  • Security Management
  • Server Logs
  • Server Monitoring
  • Server Performance
  • Service Level Agreement (SLA) Management
  • ServiceNow Integration
  • Single Page View
  • Single Sign On
  • Software Asset Inventory
  • Space Planning
  • Statistical Analysis
  • Status Tracking
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Troubleshooting
  • Troubleshooting Reports
  • Uptime Reporting
  • User Management
  • Value
  • Virtual Machine Monitoring
  • Visual Analytics
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Web-Application Security
  • Website Analytics
  • Workflow Automation
  • Workflow Management
  • Total features23
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Analytics
  • Anomaly Detection
  • Application Management
  • Application Security
  • Application-Level Analysis
  • Archiving & Retention
  • Asset Discovery
  • Asset Tracking
  • Audit
  • Audit Management
  • Audit Trail
  • Automated Discovery
  • Availability Testing
  • Baseline Manager
  • Blockage
  • Bottleneck Identification
  • CPU Monitoring
  • Capacity Analytics
  • Capacity Management
  • Capacity Planning
  • Change Management
  • Chat/Messaging
  • Cloud Application Security
  • Cloud Asset Inventory
  • Collaboration Tools
  • Commenting/Notes
  • Communications Management
  • Compliance Management
  • Compliance Tracking
  • Container Monitoring
  • Content Management
  • Continuous Deployment
  • Continuous Integration
  • Continuous Monitoring
  • Correlation Analysis
  • Cost Management
  • Customizable Dashboard
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Aggregation
  • Data Analysis Tools
  • Data Classification
  • Data Cleansing
  • Data Collection
  • Data Connectors
  • Data Discovery
  • Data Import/Export
  • Data Migration
  • Data Protection
  • Data Storage Management
  • Data Transformation
  • Data Visualization
  • Database Monitoring
  • Debugging
  • Dependency Tracking
  • Device Auto Discovery
  • Diagnostic Tools
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Energy Consumption
  • Event Analysis
  • Event Logs
  • Event Tracking
  • FTP Monitoring
  • For Websites
  • For eCommerce
  • Graphical User Interface
  • HIPAA Compliant
  • Hardware Asset Inventory
  • High Volume Processing
  • Historical Trend Analysis
  • IT Incident Management
  • IT Monitoring
  • Incident Management
  • Incident Reporting
  • Indexing
  • Investigation Management
  • IoT
  • Issue Management
  • Issue Tracking
  • KPI Monitoring
  • Log Access
  • Log Analysis
  • Log Collection
  • Log Management
  • Log Parsing
  • Log Rotation
  • Machine Learning
  • Mobile App
  • Mobile Asset Inventory
  • Mobile Network Troubleshooting
  • Monitoring
  • Move & Copy
  • Multi-Cloud Management
  • Multi-Language
  • Multi-User Collaboration
  • Multiple Data Sources
  • Natural Language Processing
  • Network Access
  • Network Analysis
  • Network Monitoring
  • Network Provisioning
  • Network Resource Management
  • PCI Compliance
  • Parameterized Testing
  • Pattern Detection and Recognition
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Problem Area Alerts
  • Processes
  • Profiling
  • Query Analysis
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-time Alerts
  • Remote Access
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements-Based Testing
  • Resource Management
  • Resource Optimization
  • Risk Alerts
  • Root Cause Analysis
  • SSL Security
  • Scaling
  • Scheduled/Automated Reports
  • Search/Filter
  • Security
  • Security Management
  • Server Logs
  • Server Monitoring
  • Server Performance
  • Service Level Agreement (SLA) Management
  • ServiceNow Integration
  • Single Page View
  • Single Sign On
  • Software Asset Inventory
  • Space Planning
  • Statistical Analysis
  • Status Tracking
  • Tagging
  • Task Management
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Threshold Alerts
  • Transaction Monitoring
  • Trend Analysis
  • Troubleshooting
  • Troubleshooting Reports
  • Uptime Reporting
  • User Management
  • Value
  • Virtual Machine Monitoring
  • Visual Analytics
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Web-Application Security
  • Website Analytics
  • Workflow Automation
  • Workflow Management

Integrations

  • Total integrations16
  • AWS Lambda
  • Amazon EC2
  • Bitbucket
  • Chef Enterprise Automation Stack
  • Claude
  • Confluence
  • Cursor
  • Google Cloud Storage
  • Jira
  • Linear
  • Microsoft Teams
  • Nomus
  • NuView
  • PagerDuty
  • Rippling
  • Rootly
  • ServiceNow IT Operations Management
  • SyMetric
  • Zapier
  • Zendesk Suite
  • Total integrations5
  • AWS Lambda
  • Amazon EC2
  • Bitbucket
  • Chef Enterprise Automation Stack
  • Claude
  • Confluence
  • Cursor
  • Google Cloud Storage
  • Jira
  • Linear
  • Microsoft Teams
  • Nomus
  • NuView
  • PagerDuty
  • Rippling
  • Rootly
  • ServiceNow IT Operations Management
  • SyMetric
  • Zapier
  • Zendesk Suite