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FirmRoom

Virtual data room for deal document storage & collaboration

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FirmRoom Pricing, Features, Reviews and Alternatives

FirmRoom product overview

What is FirmRoom?

FirmRoom is a virtual data room for secure storage of deal documentation, which enables collaboration with customers to negotiate and close deals. It offers features including bulk upload, smart search, multi-platform support, permissions management, custom notifications, smart search, and more.

Key benefits of using FirmRoom

Drag and drop support: Drag and drop files throughout the platform to streamline your data management.
Bulk upload: Upload many files simultaneously just at the click of a button.
Built-in document view: View documents of a variety of file types without having to download them first.
Smart search function: Search for text within individual documents throughout the data room.
Group permission settings: Assign document privileges more easily by organizing users into groups with varying
levels of access.
Document Activity: Know who viewed what documents and when, as well as who uploaded and downloaded files.
Bulk invitation: Share your data with a large list of recipients simultaneously.
Audit data: Use data automatically logged by FirmRoom to streamline your audit process.
Track activity: View detailed records of all the in-platform actions of any user.
Get printable reports: Export data analytics into a PDF or Excel report in just one click.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
FAQs/Forum
Phone Support
Email/Help Desk
Chat

Training options

Videos
Live Online

FirmRoom pricing information

Value for money

4.6

/5

44

Starting from

$

500

/momonth
Per User

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

FirmRoom features

Functionality

4.5

/5

44
Total Features35 2 categories

Most valued features by users

API
Reporting/Analytics
Access Controls/Permissions
Alerts/Notifications
Reporting & Statistics
Data Import/Export
Search/Filter
Collaboration Tools

FirmRoom users reviews

Overall rating

4.6

/5

44

Positive reviews

93%

Write a review
Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.41/10
Rating distribution

5

4

3

2

1

29

12

3

0

0

Pros
Whenever I had a question, I found the staff to be super friendly and helpful.

PS

Pamela S.

Its easy to work with, its user friendly and always good tips on how to use the room more usefully.

KH

Kendra H.

The customer support is very responsive and I have always had my issues resolved.

JE

Jan E.

Cons
It seems like an error message or warning should have shown up when the permissions were set.

SG

Scott G.

My only complaint is not being able to do a bulk download when the watermark feature is turned on and there are PPT or XLS files in a folder.

AF

Austin F.

Using it for due diligence projects and I dread having to search for my materials.

PJ

Pilar J.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Product - Great People

Reviewed 2 years ago

Firm Room and Deal Room was by far the nicest people to work with and they have a very good product. They took the time to learn how I wanted to use their product - suggested the right one and I have had no​ issues - it does what they say it does - Noting in beta that is being delayed.

Pros

When looking for a data room - Firm Room and Deal Room was by far the nicest people to work with and they have a very good product. They took the time to learn how I wanted to use their product - suggested the right one and I have had no​ issues - it does what they say it does - Noting in beta that is being delayed.

Cons

no a thing - first rate product - great support

Vendor response

Thank you for the review Stephen! Glad to hear you have had a good experience with our software. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Easy to use!

Reviewed 2 years ago

Our experience was great given our need to hide other VDR participants from viewing each other. This is something that other low cost products such as Dropbox have not been able to provide. Additionally, the analytics helped us track the overall activity and participation from the VDR participants as a way to view potential interest.

Pros

I like the simplicity of the product to use and invite people to the virtual data room. Additionally, the low cost of the FirmRoom product is great for a company like mine that will use it about once per quarter. It is perfect for us as we do not want to pay as much as the other products in the market.

Cons

Some participants received the invites within their spam/junk email which was fairly annoying. However, after sending a reminder to participants this wasn't a problem. Only one participant mentioned the site was blocked internally by their IT and they were not able to resolve the issue. That issue was likely remote to the one company participant.

Vendor response

Thanks for the feedback Marshall! Happy to hear the software was easy to use! Also appreciate the feedback regarding invites going to spam/junk email, we are always looking to improve the product. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Diligence assistance

Reviewed 2 years ago

using it for due diligence projects and I dread having to search for my materials

Pros

searching for specific topics is relatively easy

Cons

organization of projects is dependent upon the administrator and naming conventions are so inconsistent which makes it challenging for an infrequent user to navigate.

Vendor response

Thank you for your review Pilar! If you have any questions about naming and room organization feel free to reach out to our customer service at any time. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Firmroom Review

Reviewed a year ago
Pros

Pretty good set of features for the price. Easy to add users and content, fairly intuitive for the most part.

Cons

I think there are a number of features lacking in comparison to a VDR solution like Intralinks, but that is to be expected at this price point. Reporting and analytics could have more features / be easier to use. Little things like adjusting file paths to fit within the max length or at least making it easier to quickly identify and manually update file names that are over the max length. Users had issues trying to download Excel/PPT/Word files when they only had certain permissions (can't remember exactly what it was called, I think download watermarked), however there didn't seem to be anywhere that explained that they wouldn't be allowed to download files if they had those permissions. It seems like an error message or warning should have shown up when the permissions were set.

Vendor response

Thank you for the review, Scott! Happy to hear you found the software intuitive. Thanks again!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent Product for the Price

Reviewed 2 years ago

Great customer support

Pros

This software has all of the features that I would expect from a Data Room, plus some. As an admin, it is extremely easy to set up and manage user permissions, whether it is by group or individual. The analytics capabilities are also valuable and easy to use. It is so easy to see who has looked, downloaded, uploaded, etc. documents. Uploading and downloading documents, whether one by one or in batches is so simple. And most of all, this product is very affordable compared to other solutions.

Cons

My only complaint is not being able to do a bulk download when the watermark feature is turned on and there are PPT or XLS files in a folder. Instead of a generic error or timeout, it would be great to download all of the available files with a warning or notification about the files that will not be included (because they are PPT/XLS).

Vendor response

Thanks for feedback Austin! Happy to hear setting permissions and using the analytics has been easy and useful for you! Also appreciate the feedback about bulk downloading, we are always looking to improve the product. Thanks again!

FirmRoom FAQs and common questions

FirmRoom has the following pricing plans:
Starting from: $500.00/month
Pricing model: Subscription
Free Trial: Available


FirmRoom has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


FirmRoom supports the following languages:
English


Yes, FirmRoom has an API available for use.


FirmRoom offers the following support options:
24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat

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