GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
GitHub vs Issuetrak Comparison (2026)
Add to Compare
Compare similar apps
Jira
4.4
Microsoft Visual Studio
4.6
GitLab
4.6
Good recommendations?
Overview
GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code
Free yourself from tracking your company's issues across spreadsheets and email. Issuetrak allows you to manage everything, from issue creation to resolution to reporting. With multiple hosting options and customized pricing, there's no better time to get on 'trak.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
Pricing
User reviews
4.8
6.2K
5
4
3
2
1
4.8K
1.2K
98
7
2
- Value for money
- Ease of use
- Features
- Customer support
92%
would recommend this app4.6
205
5
4
3
2
1
134
57
13
1
0
- Value for money
- Ease of use
- Features
- Customer support
84%
would recommend this appPros
“We run pull requests through it daily for our backend services, and the review flow (inline comments, suggested changes, required approvals before merge) makes it easy to keep code quality high even when we're shipping fast.”
KS
Kaynan S.
Software Engineer
“The platform improves visibility into code changes, simplifies collaboration between technical teams, and helps ensure deployments are organized and traceable.”
DR
Dave R.
Manager
“GitHub provides a centralized platform for version control, pull requests, code reviews, issue tracking, and CI/CD automation, making the entire software development lifecycle more efficient.”
Himanshu G.
AI Engineer
Pros
“Having reactive drop boxes in Issue Templates would be helpful to example when I select subtype 1 it would filter what is presented by subtype 2. ”
PK
Patrick K.
Sr Systems Administrator
“You system does not cover all our needs but with you outstanding support team we have been able to provide our internal customers with a clean experience.”
JC
John C.
RMA Manager
“Issuetrak is a flexible product, we can make the forms custom to what our business needs. ”
DB
Denise B.
Director of Credit and Customer Service
Cons
“GitHub has tried to simplify things over the years, but it still lacks a genuinely user-friendly, abstracted environment for non-developers who just need to collaborate on data or check progress.”
MC
Mark C.
Membership Secretary, Trustee and Designer
“The learning curve can be pretty steep if you’re new to Git concepts like rebasing or complex conflict resolution.”
BR
Brendan R.
Workshop Manager
Cons
“Not a fan of how the service handles email updates to tickets and I wish it were more clear who is able to receive updates for tickets.”
JB
Josie B.
IT Support Technician
“I have some minor gripes with the app, but it mostly works very well for what i need. When I select a user, if the name isn't highlighted, it won't work, that's kind of annoying.”
DF
Daniel F.
Information Technology Support Technician
“Some UI menus can be blocky and not as modern looking as other menus.”
NG
Noah G.
IT Manager
- Vendor responds to reviews
- Last review7 days ago
- Vendor responds to reviews
- Last review7 months ago
Key features
- Total features66
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Application Management
- Application Security
- Appointment Management
- Approval Process Control
- Approval Workflow
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Authentication
- Automated Routing
- Automated Testing
- Autoresponders
- Backlog Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Budget Management
- Bug Tracking
- Bug/Issue Capture
- Calendar/Reminder System
- Call Center Management
- Canned Responses
- Case Management
- Catalog Management
- Change Management
- Change Planning
- Change Tracking
- Chat/Messaging
- Chatbot
- Checklists
- Client Portal
- Code Development
- Code Editing
- Code Review
- Collaboration Tools
- Collaborative Development
- Commenting/Notes
- Commercial Properties
- Communication Management
- Compliance Management
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Content Library
- Continuous Delivery
- Continuous Deployment
- Continuous Integration
- Contract/License Management
- Corrective and Preventive Actions (CAPA)
- Cost Tracking
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Debugging
- Document Management
- Document Storage
- Email Alerts
- Email Management
- Email Templates
- Equipment Maintenance
- Equipment Management
- Event Triggered Actions
- Facility Asset Management
- Feedback Management
- File Management
- File Sharing
- Fixed Asset Management
- For Developers
- For Nonprofits
- For Schools
- For Small Businesses
- Forms Management
- Full Text Search
- Graphical User Interface
- Help Desk Management
- Historical Reporting
- IT Asset Management
- Inbox Management
- Incident Management
- Integrated Development Environment
- Interaction Tracking
- Internal Chat Integration
- Inventory Control
- Inventory Management
- Invoice Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Learning Management
- Lifecycle Management
- Live Chat
- Macros/Templated Responses
- Maintenance Management
- Materials Management
- Milestone Tracking
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-Language Scanning
- Multi-Location
- Multiple Projects
- Onboarding
- Parts Management
- Performance Metrics
- Pre-built Templates
- Preventive Maintenance
- Prioritization
- Problem Management
- Procurement Management
- Progress Tracking
- Project Management
- Project Tracking
- Projections
- Quality Assurance
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Release Management
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Repository Management
- Request Management
- Requisition Management
- Rich Text Editor
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SSL Security
- Scheduled/Automated Reports
- Search/Filter
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Service Request Management
- Single Sign On
- Software Development
- Source Control
- Source-Code Scanning
- Static Analysis
- Status Tracking
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Team Management
- Templates
- Text Editing
- Third-Party Integrations
- Ticket Management
- Training Management
- Two-Factor Authentication
- Usage Tracking/Analytics
- User Management
- Vendor Management
- Version Control
- Vulnerability Scanning
- WYSIWYG Editor
- Web Notifications
- Web-based Deployment
- Website Integration
- Wiki
- Work Order Management
- Workflow Automation
- Workflow Management
- Total features175
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Agile Methodologies
- Alerts/Escalation
- Alerts/Notifications
- Analytics
- Application Management
- Application Security
- Appointment Management
- Approval Process Control
- Approval Workflow
- Asset Lifecycle Management
- Asset Tracking
- Assignment Management
- Audit Management
- Audit Trail
- Authentication
- Automated Routing
- Automated Testing
- Autoresponders
- Backlog Management
- Barcode/Ticket Scanning
- Billing & Invoicing
- Budget Management
- Bug Tracking
- Bug/Issue Capture
- Calendar/Reminder System
- Call Center Management
- Canned Responses
- Case Management
- Catalog Management
- Change Management
- Change Planning
- Change Tracking
- Chat/Messaging
- Chatbot
- Checklists
- Client Portal
- Code Development
- Code Editing
- Code Review
- Collaboration Tools
- Collaborative Development
- Commenting/Notes
- Commercial Properties
- Communication Management
- Compliance Management
- Configurable Workflow
- Configuration Management
- Contact Database
- Contact Management
- Content Library
- Continuous Delivery
- Continuous Deployment
- Continuous Integration
- Contract/License Management
- Corrective and Preventive Actions (CAPA)
- Cost Tracking
- Customer Communication
- Customer Complaint Tracking
- Customer Database
- Customer Engagement
- Customer History
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Customizable Templates
- Dashboard
- Dashboard Creation
- Data Import/Export
- Data Visualization
- Debugging
- Document Management
- Document Storage
- Email Alerts
- Email Management
- Email Templates
- Equipment Maintenance
- Equipment Management
- Event Triggered Actions
- Facility Asset Management
- Feedback Management
- File Management
- File Sharing
- Fixed Asset Management
- For Developers
- For Nonprofits
- For Schools
- For Small Businesses
- Forms Management
- Full Text Search
- Graphical User Interface
- Help Desk Management
- Historical Reporting
- IT Asset Management
- Inbox Management
- Incident Management
- Integrated Development Environment
- Interaction Tracking
- Internal Chat Integration
- Inventory Control
- Inventory Management
- Invoice Management
- Issue Auditing
- Issue Management
- Issue Scheduling
- Issue Tracking
- Kanban Board
- Knowledge Base Management
- Knowledge Management
- Learning Management
- Lifecycle Management
- Live Chat
- Macros/Templated Responses
- Maintenance Management
- Materials Management
- Milestone Tracking
- Mobile Access
- Mobile App
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Multi-Language
- Multi-Language Scanning
- Multi-Location
- Multiple Projects
- Onboarding
- Parts Management
- Performance Metrics
- Pre-built Templates
- Preventive Maintenance
- Prioritization
- Problem Management
- Procurement Management
- Progress Tracking
- Project Management
- Project Tracking
- Projections
- Quality Assurance
- Queue Management
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Monitoring
- Real-Time Notifications
- Real-Time Reporting
- Real-Time Updates
- Recurring Issues
- Release Management
- Reminders
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Reporting/Project Tracking
- Repository Management
- Request Management
- Requisition Management
- Rich Text Editor
- Role-Based Permissions
- Routing
- Rules-Based Workflow
- SSL Security
- Scheduled/Automated Reports
- Search/Filter
- Self Service Portal
- Service Catalog
- Service History
- Service Level Agreement (SLA) Management
- Service Reporting
- Service Request Management
- Single Sign On
- Software Development
- Source Control
- Source-Code Scanning
- Static Analysis
- Status Tracking
- Supplier Management
- Support Ticket Management
- Support Ticket Tracking
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Task Management
- Task Planning
- Task Progress Tracking
- Task Scheduling
- Team Management
- Templates
- Text Editing
- Third-Party Integrations
- Ticket Management
- Training Management
- Two-Factor Authentication
- Usage Tracking/Analytics
- User Management
- Vendor Management
- Version Control
- Vulnerability Scanning
- WYSIWYG Editor
- Web Notifications
- Web-based Deployment
- Website Integration
- Wiki
- Work Order Management
- Workflow Automation
- Workflow Management
Integrations
- Total integrations15
- CircleCI
- Docker
- Git
- Gmail
- Google Analytics 360
- Heroku
- JIRA Service Management
- Jenkins
- Jira
- Microsoft 365
- Microsoft Azure
- Microsoft Entra ID
- Microsoft Power BI
- Microsoft Visual Studio
- Netlify
- Okta
- Pivotal Tracker
- SendGrid
- Slack
- Trello
- Vercel
- Visual Studio Code
- Zapier
- Total integrations10
- CircleCI
- Docker
- Git
- Gmail
- Google Analytics 360
- Heroku
- JIRA Service Management
- Jenkins
- Jira
- Microsoft 365
- Microsoft Azure
- Microsoft Entra ID
- Microsoft Power BI
- Microsoft Visual Studio
- Netlify
- Okta
- Pivotal Tracker
- SendGrid
- Slack
- Trello
- Vercel
- Visual Studio Code
- Zapier
Alternatives
Explore similar apps
