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Infradesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Streamline workflow with efficient service desk.
Table of Contents
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Infradesk - 2026 Pricing, Features, Reviews & Alternatives
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Infradesk overview
What is Infradesk?
Infradesk is a comprehensive service desk solution designed to streamline workflow management, service requests, and issue tracking for organizations. The system centralizes multiple capabilities into a single platform including ticket management, IT asset tracking, project collaboration, internal chat, and more.
With Infradesk, companies can simplify ticket creation for any internal or external service request. Tickets are easily organized, managed, and monitored in real time. For IT asset management, Infradesk provides complete visibility and tracking of hardware and software inventory including maintenance and warranty details. Users can also build out projects, assign tasks to team members, estimate timelines, and track progress.
An internal chat module facilitates communication between employees and teams. Additional features such as process documentation, budget tracking, and custom reporting dashboards further optimize operations. Infradesk integrates with existing ERP infrastructure and is customizable based on an organization's specific environment or use case.
As an affordable and user-friendly SaaS platform, Infradesk is suitable for companies of all sizes and industries looking to upgrade service management. Whether ticketing, IT asset tracking, or internal collaboration, Infradesk consolidates multiple solutions into a single and scalable cloud product accessible across devices.
Key benefits of using Infradesk
Integrates with company's ERP system for efficient workflow management
Customizable system that adapts to company's processes
Mobile app for convenient ticket creation and asset registration
Used by companies across multiple industries to improve communication
Starting price
per month
Alternatives
with better value for money
Infradesk reviews
Overall rating
5.0
/5
17
Positive reviews
100
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend10/10
5
4
3
2
1
17
0
0
0
0
Who uses Infradesk?
Based on 17 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Infradesk's key features
Most critical features, based on insights from Infradesk users:
All Infradesk features
Features rating:
Infradesk alternatives
Infradesk
Starting from
69.9
/user
Per month
Wrike
Starting from
10
Per month
Zendesk Suite
Starting from
55
Per month
Xurrent
Starting from
5
Per month
Infradesk pricing
Value for money rating:
Starting from
69.9
/user
Per month
User opinions about Infradesk price and value
Value for money rating:
Infradesk support options
Typical customers
Platforms supported
Support options
Training options
Infradesk FAQs
Infradesk has the following pricing plans:
Starting from: R$69.90/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Infradesk?
Infradesk has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Infradesk support?
Infradesk supports the following languages:
Portuguese
Q. Does Infradesk support mobile devices?
Infradesk supports the following devices:
Android, iPad, iPhone
Q. Does Infradesk offer an API?
Yes, Infradesk has an API available for use.
Q. What level of support does Infradesk offer?
Infradesk offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base