App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
Learn why GetApp is free
4me
Enterprise service management with SIAM support
(7)
4me Pricing, Features, Reviews and Alternatives
4me FAQs
Q. Who are the typical users of 4me?
Q. What languages does 4me support?
4me supports the following languages:
Spanish, Turkish, Norwegian (Bokmal), Danish, Irish, Dutch, English, Korean, German, Arabic, Chinese (Simplified), Czech, Finnish, French, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Malay, Portuguese, Romanian, Russian, Swedish, Thai, Ukrainian, Vietnamese, Croatian, Kazakh, Polish, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian
Q. What other apps does 4me integrate with?
4me integrates with the following applications:
BMC Helix ITSM, Microsoft Outlook, Google Analytics 360, Jira, SailPoint, Microsoft Azure, WhatsApp, iOS14, Gmail, Lansweeper, Azure Active Directory, Microsoft Teams, Android 11, TOPdesk, Twitter/X, Flexera SaaS Manager, Bitium, NetIQ, OneLogin, Okta, Slack, Microsoft 365, Google Ads, Google Cloud, Social Intents, Meta for Business, miniOrange, ServiceNow, Microsoft Intune, Google Calendar, SAP BusinessObjects Business Intelligence, Microsoft Power BI, baramundi Management Suite
4me product overview
What is 4me?
4me® is the first enterprise service management application specifically built to support the Service Integration and Management (SIAM) approach. It allows the internal and external service providers of an enterprise to work together securely without having to build integrations. As these providers work together, 4me keeps track of the quality of service that they deliver in real time so that an effective Service Integrator role can be established.
Key benefits of using 4me
This allows enterprises to quickly onboard new providers and switch out providers that do not perform well or are no longer needed. The result is that organizations that use 4me can innovate more quickly, which allows them to speed up their digital transformation initiatives, which in turn improves their competitive position.
The service insight feature automatically provides a 3d service view. This includes SLA KPIs, cost trend, RISK summary and user satisfaction.
Typical customers
Platforms supported
Support options
Training options
Not sure about 4me? Compare it with a popular alternative
Starting from
5
Per month
Usage Based
Starting from
No pricing info
4me pricing information
Value for money
4.7
/5
27
Starting from
5
Per month
Usage Based
Pricing options
Value for money contenders
4me features
Functionality
4.5
/5
27
Total features
137
9 categories
Most valued features by users
Functionality contenders
4me users reviews
Overall Rating
4.7
/5
27
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend9.24/10
19
7
1
0
0
Overall rating contenders
Melhem E.
Information Technology and Services, 51-200 employees
Used daily for 2+ years
Review source
Share this review:
Supporting our internal and external customers with a professional service management ran without effort, just works!!
- Built-in processes! No customizing required!! - About 50 release per year - constant innovation - Up and running service management in hours
- More automation of integrations (will be possible later this year) - Simpler creation of service request catalog items
Phil R.
Insurance, 5,001-10,000 employees
Used daily for 2+ years
Review source
Share this review:
Best decision we made when searching for a replacement ITSM for SNOW. Go for it!
The automation. Ease of navigation. Cost saving. Ease of amending request templates.
Customisation of reports - some of these are a bit limited or don't quite let you present data how you want to. Restriction of access to the Automator.
Edoardo M.
Dairy, 201-500 employees
Used daily for 2+ years
Review source
Share this review:
It is an application rich in features. Among these, the possibility of managing the various inventory items within the platform is worthy of note, with the possibility of integrating the component of contracts pending on the devices.
4meis not a user friendly application from a graphic point of view You will not receive notifications if you are tagged while operating on the platform. it is not possible to manage tickets by grouping them into groups. Filters are limited. The automations that can be developed are difficult to implement.
Jannick d.
Information Technology and Services, 11-50 employees
Used daily for 6-12 months
Review source
Share this review:
See the pros above.
4me is a versatile product that offers numerous possibilities. We transitioned from a local ITSM product where integration capabilities were limited. In contrast, 4me is an incredible product that makes it easy to set up integrations with other (4me) environments for collaboration. We have already established several integrations with external vendors to streamline certain business processes.It is a user-friendly product, and the 4me development team actively listens to customer feedback. Each year, they organize gatherings where customers can contribute to making the product even better. Being a Dutch company, you can see that the staff has great ambitions. We anticipate benefiting from the product for many years to come, and we are extremely pleased with our purchase.
It is still in active development, especially in the context of the new market we are in, Managed Services Providers (MSPs). Consequently, some functionalities are occasionally missing.
Brian v.
Information Technology and Services, 501-1,000 employees
Used daily for 2+ years
Review source
Share this review:
Very intuitive as a user. Really Supports steering model of Service Centre and drives process optimisation. GDPR compliant.
Intuitive, Reporting possibilities, Audit trails, SLA management
Integration possibilities, A.I. development
Common 4me comparisons
© 2010-2023 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.