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Rating criteria
Reviews by rating
Datadog
Lucky Orange
New Relic
Recommended
Steve N.
Accounting, 1-10 employees
Used monthly for 2+ years
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Kinsta is a great hosting company for WordPress. The site is fast, support is great, and having a staging site is wonderful.
I don't have any complaints about Kinsta.
Verified reviewer
Information Technology and Services, self-employed
Used daily for 1-2 years
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It provides a very strong service and excellent performance, but the high price is an important factor in the customer's decision to use its services
• It relies on Google cloud data centers and the stability rate and service performance is excellent most of the time• It has a special system that provides superior performance for WordPress systems, applications and databases• Technical support is excellent and handles hosting management on behalf of the client• Provides a staging service to test changes before they are published• Free website transfer service
•The prices of its services are clearly high compared to its competitors•There is no domain reservation or free domain submission•The options for services are few•The control panel is simple but uncommon and requires training
Thank you so much for your kind words! We appreciate it and will pass this along to our team as well.
Bilal K.
Business Supplies and Equipment, 1-10 employees
Used daily for less than 6 months
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Kinsta is a leading, reliable, and faster premium managed WordPress hosting provider in the market.Kinsta uses Google Cloud infrastructure that ensures high availability and faster speed. Additionally, it has 34 global data centers, so you can choose the closest data center to your target market, which is a win-win situation.
There is no phone support and free professional email accounts.
Thank you for your review, Bilal! We invest in the best infrastructure and tools available to ensure the best performance for every one of our customers. Thank you for spreading the word!
Jose J G.
Market Research, 1-10 employees
Used weekly for 2+ years
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I believe Kinsta team is doing a great work overall.
Kinsta gives a great management system for our WordPress sites, allowing us to focus on creating content and forgetting about backend issues. Great documentation on Kinsta help section.
I think that the only con for certain users is the price. Maybe the price is a little bit high compared to similar platforms. Aside from that, everything is great so far.
Thank you for your review, Jose! We are happy to know we've made it easier for you and that you find Kinsta's Help Center useful. Thanks for spreading the word!
Lukas S.
Pharmaceuticals, 10,001+ employees
Used daily for 6-12 months
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Easy, sleek design of the GUI, useful staging feature
The user support isn't worth the name. Standard responses, permanent handovers, basic excuses, no in depth analysis.
Hi Lukas! We are sorry to hear you are not satisfied with the experience you've had with support. We have a scope of support that specifies the types of issues we are capable of helping you with. There are other issues where our Support team is happy to provide some expert advice but where our users retain responsibility. We are happy to know you are satisfied with the design and the staging feature!
Oumarou S.
Internet, 1-10 employees
Used daily for 1-2 years
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What a great experience. If you choose kinsta, your visitors will be proud of you
If you’re looking for the best managed Wordpress hosting service, Kinsta is what you want. In addition to being lightning fast, they offer a quality service and many free tools: powerful CDN, free ssl and a last generation php
If you have the money to pay for their services, kinsta is excellent, if not, this may be the only problem with them
Hi Oumarou! Thank you for the amazing review and for considering us the best-managed WordPress hosting service! We truly appreciate you spreading the word with others.
Verified reviewer
Information Services, 201-500 employees
Used monthly for 2+ years
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Pleasant experience with Kinsta since migrating our sites over nearly 2 years ago. We never miss out on important updates since email notifications are regularly sent to keep users informed of changes. On the instances I've reached out to support, they have been responsive and knowledgeable.
While I am not well-versed in web development, Kinsta makes it easy to add and manage sites, view usage statistics and error logs, control DNS settings all from its platform dashboard. It also keeps your sites extremely secure with protection from Cloudflare. I also enjoy their staging site feature that allows you to test plugins or code before pushing it to the live site. Their help and resource section is also informative for providing instructions on how to complete specific tasks.
Have not run into any issues while using Kinsta.
We are so glad to read this, thank you! Enjoy the platform and let us know when you need further assistance. We are here and happy to help whenever necessary!
Chris C.
Staffing and Recruiting, 1-10 employees
Used daily for 1-2 years
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Excellent - I highly recommend them for WP hosting!
They offer an easy to use control panel, blazing fast WordPress hosting. Their technical support is exceptional and I highly recommend them.
nothing. Their ease of use and technical support is excellent.
Thank you, Chris, for this awesome review! Thank you for choosing Kinsta and we hope you'll be pleased with our services for years to come.
Graham W.
Gambling & Casinos, 1-10 employees
Used monthly for 2+ years
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Always excellent, quick, reliable, informative, helpful and honest
It's not so much about the software, which is excellent, but the support is 110%, and so fast, I never have to wait for than a minute to get a response and all the staff go well betond their range/scope to help me
There are no dislikes, I do not have any issues or problems with Kinsta
Wow, Graham, thank you for this awesome review! We are stoked to read about your experience and we sincerely appreciate you taking the time to share it with others as well. Our support team will be delighted by your kind feedback! We hope you'll be pleased with our services for years to come.
Jerrie B.
Religious Institutions, self-employed
Used daily for 2+ years
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I changed to Kinsta because I was getting frequent attacks with my previous host. Those problems have disappeared with Kinsta. The only problems I've had was when there was an upgrade. Those problems have been quickly solved with Kinsta support.
I changed to Kinsta after having problems with a previous host. I've been very happy with my choice. The transfer was easy. I've had very few problems. When something arose, the support chat with Kinsta has been excellent. I prefer phone support. However, the 24/7 chat support with Kinsta has worked in every case.
I prefer talking on the phone instead of messaging.
This is amazing to read, Jerrie! Thank you for sharing your experience. Sometimes people can be turned off by the lack of phone support, that is why it is crucial that they have access to experiences like yours, where they can read first-hand that our chat support feature actually works. Thank you for providing that insight for others who might be unsure about how to move forward with their hosting choices. And don't forget that we're always here to help whenever you might need it.
Tarek B.
Online Media, self-employed
Used daily for 2+ years
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No matter what, the support is awesome and always helping!
Best WordPress hosting on the market. Easy to use and awesome support!
It is a bit too expensive, but once you start using it, you don't want to miss Kinsta!
Hi Tarek, Thank you for choosing Kinsta and we hope you'll be pleased with our services for years to come.
Madeline H.
Design, self-employed
Used weekly for 6-12 months
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I am IN LOVE WITH KINSTA. I love the ease of use. I love the efficiency. I love the layout of the dashboard. I love that I can update my php whenever needed. I even love the chat box bot. I usually hate those, but the probing questions with clickable links to the knowledge base is always spot on and super informative (and it's all so well designed and pleasing to the eye to look at which motivates me to get even more done). And if I can't figure it out on my own with the knowledge base, there's always a real person who has helped in the chat box and they blow me away EVERY TIME with how quickly they can help and they've never failed me once. Really, Kinsta is a life saver when it comes to hosting for my site. 10/10 would recommend.
Holy hell I don't know if there are any Cons with Kinsta. I know it can get pricey but it's also worth it in the long run for the efficiency and ease of use.
Madeline, we are wowed by the feedback you have given us! Thank you for sharing your experience and thank you for choosing Kinsta. We are always happy to help so do reach out whenever you or your team need assistance.
Olga L.
Retail, 1-10 employees
Used weekly for 2+ years
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performance and support, easy access to Admin, Dashboard, Backups and Metrics.
big difference in plan cots if you need more PHP workers. Currently we have 4 PHP workers for $100/month, in order to increase to 6 PHP workers, we would have to pay at least 3 times more ($300). I wish there was a better plan for just increasing PHP workers (we do not need extra space, more sites, etc, we just need more PHP capabilities).
Thank you, Olga! We truly appreciate your kind words. It's great to have you on board.
Randi J.
Retail, 11-50 employees
Used daily for 2+ years
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Kinsta has been a reliable service for us for years. Any time we have issues their customer service responds immediately and is knowledgeable and helps tremendously. Seriously impressed with Kinsta.
No cons were added to this review
Randi, we are wowed by the feedback you have given us! Thank you for sharing your experience and thank you for choosing Kinsta. We are always happy to help so do reach out whenever you or your team need assistance.
Jose G.
Marketing and Advertising, 1-10 employees
Used daily for 2+ years
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Our overall experience is very satisfactory. I'm very passionate about website optimization and performance. Kinsta is, by far, the best managed hosting provider I've tried in this matter. Again, Kinsta's customer support team is the best asset this company has.
Easy, great quality and good performance. It's all you need from a managed hosting provider. Kinsta has it all plus the best customer support team I've ever found.
It would be awesome to have a buil-in file administrator from the Kinsta dashboard, also te ability to manage FTP users. Disk storage is very limited/expensive.
We are so glad to read this, Jose, thank you! Enjoy the platform and let us know when you need further assistance. We are here and happy to help whenever necessary! Here's to uptime and fast sites :)
Humberto K.
Online Media, 1-10 employees
Used daily for 6-12 months
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I use [SENSITIVE CONTENT] hosting services to host my website. The quality of the hosting (speed and stability) is very good. As I don't have technical training in the area, the service and support help me a lot.
The support the company offers is perfect
I don't know if it can be called a problem, but the price is not that cheap. Either way the support pays off.
Thank you, Humberto, for this kind review! We truly appreciate you taking the time to share your thoughts and experience of the platform with others as well. Reading about your site's speed and stability improvements is a real joy for our entire team and our support team is especially appreciative of your kind words about them. Thank you for your turst, we hope you'll be pleased with our services for years to come.
Chevas B.
Internet, 1-10 employees
Used weekly for less than 6 months
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Outstanding.
Speed and security for hosting, ease of use, and just being able to instantly clear the server cache, or access some other needed tool.
This is pretty minor, and rarely needed, but there's no way to customize nginx rules.
Chevas, thank you so much for your kind review! Reading about your experience of the platform and with support is a real joy for our entire team. Thanks for taking the time to write this, and don't forget that we're always here to help whenever you might need it.
jesper p.
Printing, 1-10 employees
Used daily for 1-2 years
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Best server host i has ever been used and with the professionel and nice support you are in good hands.
Server uptime 100% Really professionel support members 24/7 Support
Nothing, everything is to perfection ..........................
Thank you, Jesper, for your kind feedback and for choosing Kinsta as your hosting service. We are stoked to have you with us!
Daniel K.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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My company provides ecommerce as a Service. Before Kinsta, we had to manage the infrastructure all by ourselves. This is costly and very specific, so we choose to move to Kinsta and we never regret it. Kinsta took all our pain and helped us to grow from 20 sites to over 50 with ease.
Kinsta provides excellent support. This is my preferred feature. They also provide it in spanish, wich is very important for my not-so-fluent english staff. Beside support, they have a very solid infrastructre, and they know WordPress very well.
PHP Workers are my main cause of troubles, specifically my site's shortage of them. I would love to add more php workers on demand easily.
Wow, Daniel, thank you for this awesome review! We are stoked to read about your experience and we sincerely appreciate you taking the time to share it with others as well. Thank you for your trust in the platform, we hope you'll be pleased with our services for many more years to come.
Gurghian D.
E-Learning, 11-50 employees
Used daily for 2+ years
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Great experince. It is easy to see that they are a customer-centric company.
Easy to use, staging for development, great support
None. There is nothing I can complain. They do a great job.
Hi Gurghian! Thank you for your kind words. We hope you'll be happy with our speed and service for many years to come. Teodora, OBO The Kinsta Team
Vijay A.
Design, 501-1,000 employees
Used daily for less than 6 months
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It uses Google Cloud platform compute optimised C2 machines which sky rocketa the speed of accessing wordpress files. -Speed -Security -Simple to use -Good customer support -based on new technology -Timely updates are some of the pros of this fantastic products. Earlier i was not so comfortable before buying but when i started using it then the experience till now is like super smooth heaven
Once i thought that this should be improved then in very next update that thing was more better than what i thought. This is beauty when some company updates itself for users. Till now no issues.
Wow, Vijay, thank you for this awesome review! We are stoked to read about your experience and we sincerely appreciate you taking the time to share it with others as well. Enjoy the platform and let us know when you need further assistance. We are here and happy to help whenever necessary!
Verified reviewer
Retail, 11-50 employees
Used weekly for less than 6 months
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Ofrece un excelente rendimiento y servicio, pero que también tiene un coste elevado. Si buscas lo mejor para tu sitio web y no te importa pagar un poco más, Kinsta es una buena opción.
Velocidad, seguridad y soporte técnico de Kinsta. Desde que uso Kinsta, mi sitio web carga más rápido, no tengo problemas de seguridad y siempre recibo una respuesta rápida y útil de su equipo de expertos. Además, me encanta que se basen en Google Cloud Platform, que tiene una infraestructura muy potente y confiable.
Lo que menos me ha gustado es el precio. Kinsta no es el alojamiento más barato del mercado, y sus planes tienen algunas limitaciones en cuanto al número de visitas, el espacio de disco y el ancho de banda. A veces me gustaría tener más flexibilidad y opciones para ajustar mi plan a mis necesidades.
Showing original review in Spanish. See translation
Verified reviewer
Internet, self-employed
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Como he comentado antes, si tienes dinero para invertir, usas Wordpress en la nube y gestionado, deseas rapidez, soporte profesional, estabilidad no lo dudes debes pensar en Kinsta.
Kinsta ofrece servicios de hosting gestionados súper sencillos basado en la nube. Se encargan de prácticamente todo por ti, la instalación y configuración. Son servidores son rápidos y escalables. Poseen un equipo de soporte para Wordpress muy profesional y rápido. Todo esto está claro que tiene un precio y es más caro que la media como no podía ser de otra forma.
Le precio como hemos comentado antes es más elevado que la media pero ofrecen unas características que si lo necesitas y puedes pagarlo es una buena inversión. Desde luego si vas a invertir en Wordpress gestionado en la nube es una opción a tener en cuenta
Showing original review in Spanish. See translation
Thank you so much for your kind words! We're so happy to hear that you've enjoyed our hosting and if there's ever anything we can do to make your experience even better, don't hesitate to let us know!
Antonio S.
Research, 51-200 employees
Used weekly for less than 6 months
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Sin duda alguna he tenido problemas con otros hostings y cierta parte de wocommerce pero muy bien, ayudan con la migración por chat y muy bien todo
No tengo ninguna queja, tratan a todos los clientes por igual y no te dejan hasta que no solucionan tu problema. Creí que la parte de migrar hacia kinsta iba a tener problemas pero nada de eso, espectacular
Showing original review in Spanish. See translation
We've got you, Antonio! Thank you for your kind words, and we hope to keep working together for many years.
Didier D.
Internet, self-employed
Used daily for 2+ years
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Depuis plus de deux années passées chez Kinsta je ne pourrais plus m'en passer, j'ai encore quelques sites (plus beaucoup) hébergés ailleurs et j'ai l'impression de retourner sur un vieux disque dur quand je dois les gérer alors que sur mes sites hébergés chez Kinsta je me sens comme avec un disque dur SSD :D
De l'amélioration notable des performances de mon site, à l'excellent support très technique et très réactif. Je ne peux que conseiller Kinsta pour l'hébergement WordPress.
Il me faudrait trop de temps pour trouver des inconvénients ;)
Showing original review in French. See translation
Merci Didier pour ce superbe commentaire ! Nous apprécions vraiment que vous preniez le temps de partager vos impressions et votre expérience de la plateforme avec d'autres personnes. Découvrir les performances de votre site, vos interactions positives avec notre équipe de support et la partie sur le disque dur SSD :D sont la meilleure récompense pour nous. Nous vous remercions de votre confiance au cours des deux dernières années et espérons que vous serez satisfait de nos services pendant de nombreuses années encore. Thank you, Didier, for this kind review! We truly appreciate you taking the time to share your thoughts and experience of the platform with others as well. Reading about your site's performance, your positive interactions with our support team and your SSD hard drive :D are the best reward for us. Thank you for your trust in the last two years, we hope you'll be pleased with our services for many more years to come.