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Pro Pricing, Features, Reviews and Alternatives
Pro product overview
What is Pro?
GoTo Pro is a remote access tool for individuals and small businesses which enables users to remotely control their computer from any location or device. Users get full access to their desktop including applications, files and information, and are provided with the ability to store, share, and collaborate across all devices.
Key benefits of using Pro
Typical customers
Platforms supported
Support options
Pro pricing information
Value for money
3.7
/5
164
Starting from
30
Per month
Flat Rate
Pricing options
Value for money contenders
Pro features
Functionality
4.4
/5
164
Total features
21
8 categories
Most valued features by users
Functionality contenders
Pro users reviews
Overall Rating
4.4
/5
164
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.01/10
89
56
14
2
3
Overall rating contenders
Carlos S.
Verified reviewer
Chemicals, 201-500 employees
Used daily for 2+ years
Review source
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The LogMeIn Pro software has been used for over 2 years by myself and the IT team for remote access to work computers. We used it a lot during the COVID pandemic to access shared intranet folders and documents. The interface is fluid, clean and very pleasant to use for a long time.
The LogMeIn Pro software has pleased me a lot in terms of technical remote access and support for some junior developers. I access files daily on the intranet with LogMeIn Pro and it has always been stable, without lags and delays. It is also possible to use collaboration features using chat, voice and video with the assistant during a remote access help.
LogMeIn Pro is nothing short of competing software. It has great visuals and features and especially a good price technical support. I don't see any problems to report.
Brandy M.
Veterinary, 11-50 employees
Used daily for 6-12 months
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LogMeIn Pro has allowed us to work remotely fairly effortlessly for a reasonable cost. It has really helped us to provide more flexibility to our employees to get their work done, or to still be able to provide support to our team despite being forced to stay home (such as during self-quarantine due to COVID-19, etc.). I haven't worked with their customer support team because I haven't needed to (which is a good thing since we haven't had problems!), so I can't comment on that.
It is an excellent price for the functionality. I also like the pricing structure as compared to TeamViewer (it allows unlimited users, and you pay based on how many computers you are accessing). It is very easy to use, with very few kinks. It also is very nice that it saves the log-in information to the computer so that you don't have to type it every time.
The mobile app is a bit frustrating because it changes the resolution of the screen you are remote accessing, I assume because it's trying to make things more visible, but then you can't see the other parts of the screen or certain buttons on the program that we use the most. It would be nice if it was optional to change the resolution, but it does it automatically. I would like to just zoom in when necessary and otherwise see the entire screen.
Steven K.
Legal Services, 1-10 employees
Used weekly for 2+ years
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I have used Logmein Pro for 10+ years. While the subscription has become pricey in recent years, the high performance/reliability and excellent customer support make the cost worth it.
I can easily access a remote computer through another computer or mobile device (iPad, iPhone) and run programs/perform tasks on the remote computer. For example, if I'm in court with only my iPad and must run support calculations (program not available on iPad), I can log into the office computer, run the program from my iPad, and get the answers I need.
Transferring files from one computer to another can be time-consuming if the file is moderately large.
Ivo K.
Verified reviewer
Luxury Goods & Jewelry, 501-1,000 employees
Used daily for 2+ years
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Can be used to have a remote access solution for your business for access and support purposes. Great control system for administrators and a great concept behind it. Downside is the need to have the local administrator rights to be able to log in.
Logmein can be easy to manage via their web interface and desktop application. Is a low cost solution to a large remote control environment. Allows you to control and track user access, can be used from a mobile device which can be extremely useful in certain situations.
To remote access the computer you have to have the local or domain administrator credentials. If i wanted to give a non admin user access to their desktop PC from their laptop it is not possible to accomplish via logmein. Desktop client has extremely limited functionality - most of the management has to be done from the web interface that has poor support for popular browsers like Chrome.
Steven M.
Food & Beverages, 51-200 employees
Used other for 1-2 years
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I loved it until the price became too prohibitive to continue using it.
I liked the Remote Access feature, the ability to remotely manage without connecting to the screen.
After they hiked up their prices, we switched to a cheaper alternative.
Pro FAQs and common questions
Q. What type of pricing plans does Pro offer?
Pro has the following pricing plans:
Starting from: $30.00/month
Pricing model: Subscription
Free Trial: Available
Q. Who are the typical users of Pro?
Pro has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Pro support?
Pro supports the following languages:
English
Q. Does Pro support mobile devices?
Pro supports the following devices:
Android, iPad, iPhone
Q. Does Pro offer an API?
No, Pro does not have an API available.
Q. What other apps does Pro integrate with?
Pro integrates with the following applications:
LastPass
Q. What level of support does Pro offer?
Pro offers the following support options:
24/7 (Live rep), Email/Help Desk, Chat, Phone Support, FAQs/Forum
Common Pro comparisons
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