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LogMeIn Pro Comparison

Overview

LogMeIn Pro is a remote access tool for individuals and small businesses which enables users to remotely control their computer...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
360.00/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

76

48

12

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

I set all my clients up with this if they want a reliable, easy to use remote desktop software. The app for iPad is super intuitive and it makes for a great travel.
This programme for remote desktop has long been a favourite of my clients purely for the ease of use. Remote device printing is a great feature this does natively very well.
I am able to access my work e-mail and my PC desktop. I feel like I am sitting at my desk at work and one of the really great features is the ability to print from my desktop to my printer at home.

Cons

The main downfall was you have to call to cancel and that phone call was a disaster. It was rather unprofessional (not in terms of being rude, but in terms of professionalism).
They tried to get me over to 'GotoMyPC', but I went to the forum there and noted the same problems with crazy price increases. I guess they need to pay the $5million salary of the CEO.
I have used this software while on vacation because of time sensitive tasks that needed completing, I have used it in cases where I just couldn't get into the office because of bad weather.
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features13
  • Access Control
  • Authentication
  • Collaboration Tools
  • File Transfer
  • Monitoring
  • On-Demand Recording
  • Password Management
  • Remote Access
  • Remote Control
  • Reporting & Statistics
  • SSL Security
  • Two-Factor Authentication
  • Whiteboard

Integrations

  • Total integrations1
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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