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ManageEngine OpManager MSP Logo

ManageEngine OpManager MSP

Redefine multiclient network management with OpManager MSP

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Table of Contents

ManageEngine OpManager MSP - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: March 2026

ManageEngine OpManager MSP overview

What is ManageEngine OpManager MSP?

ManageEngine OpManager MSP is a holistic multiclient network monitoring and management tool that is solely designed for service providers to keep an eye on client network devices. It has a user-friendly GUI, streamlines management tasks, reduces the workload, and aids in gaining optimal performance from client network devices. OpManager MSP's network visualization features offer unified visibility into multiple client networks. You can save resources by automating basic L1 and L2 troubleshooting operations, monotonous maintenance tasks, and analyzing client network performance and trends.

With OpManager MSP's new NCM add-on managed service providers can manage network configurations, compliance without much effort, and identify firmware vulnerabilities to enhance security. This tool reduces the complexity of using multiple tools to manage multi-client networks and varied components of a network.

Key benefits of using ManageEngine OpManager MSP

  • Granular monitoring: With the help of OpManager MSP's visualization tools, MSPs can obtain complete visibility across the multiclient environment. Gain detailed visibility into client networks. No matter how many client networks they monitor or how many alarms are generated, service providers will never miss a potential network disaster with this level of visibility.
  • Holistic fault management: A single, minor mishap in one of the network's devices can have an impact on the entire multiclient system as it can quickly escalate into a network or device outage. OpManager MSP assists the technician team in identifying network incidents, finding their root causes, and resolving them quickly.
  • IT workflow automation: Routine, mundane operations can be automated with OpManager MSP's workflow automation tool, as troubleshooting procedures don't always require human effort. The MSP team can now focus entirely on things that offer value due to the fact that a lot of resources have been spared.
  • NCM add-on: Stay up to date with configuration changes made in your client networks, remain compliant with the most recent industry regulations like the PCI DSS, HIPAA, CISCO IOS, SOX, and one can create custom policies as well. Identify firmware vulnerabilities and apply the necessary patches to secure your multiclient environment from intrusions.
  • In-house ITSM integration: Configuring integration to client-specific ServiceDesk Plus MSP accounts ensures faster troubleshooting. This out-of-the-box feature lets you customize the message in the form of alerts that are to be passed on as tickets based on your requirements. Client-specific ITSM ticketing mechanism ensures faster troubleshooting.
  • Exhaustive reports: An MSP must evaluate past data and forecast future growth trends. Service providers may easily analyze and anticipate performance setbacks and network failures with the help of OpManager MSP's detailed, customizable reports. This enables them to maintain a disaster-free multiclient network environment.

    • Starting price

    Free
    view pricing plans
    try for free

    Pros & Cons

    Client Network Management

    Alert Management

    Client Dashboard

    SNMP Device Management

    User Interface

    ManageEngine OpManager MSP’s user interface

    Ease of use rating:
    4.4
    (72)

    ManageEngine OpManager MSP pros, cons and reviews insights

    To determine these pros and cons insights, we analyzed responses from 

    Overall rating

    Reviews sentiment

     
     
    3-4(41)
    5(31)

    What do users say about ManageEngine OpManager MSP?

    As for the key strengths in OpManager MSP I focused on the detailed fault management and root cause correlation. When one client site went down, the system was capable of following the alert up to its root cause, down to the failed uplink and further to affected areas.

    Select to learn more

    Who uses ManageEngine OpManager MSP?

    Based on 72 verified user reviews.

    Company size

    Enterprises

    Small Businesses

    Midsize Businesses

    Top industries

    Higher Education
    Information Technology and Services
    Retail
    Construction
    Others

    Use cases

    Managed Service Providers (MSP)
    Network Monitoring
    Network Management
    Server Monitoring
    Network Troubleshooting

    ManageEngine OpManager MSP's key features

    Most critical features, based on insights from ManageEngine OpManager MSP users:

    Remote monitoring & management
    4.8
    (35)
    Performance metrics
    4.6
    (28)
    Remote access/control
    4.6
    (25)
    Real-Time reporting
    4.6
    (22)
    Real-Time monitoring
    4.7
    (20)
    Incident management
    4.8
    (11)

    All ManageEngine OpManager MSP features

    Features rating:

    4.7
    (72)

    Diagnostic tools
    4.0
    (1)
    Relationship mapping
    4.2
    (6)
    Dashboard
    4.6
    (33)
    Reporting/Analytics
    4.6
    (7)
    Performance monitoring
    4.7
    (11)
    Search/Filter
    4.4
    (7)
    Compliance tracking
    4.7
    (3)
    Compliance management
    4.0
    (1)
    Inventory management
    4.0
    (1)
    Server monitoring
    4.6
    (23)
    Issue management
    4.7
    (21)
    SSL security
    4.4
    (5)
    Virtual machine monitoring
    4.0
    (1)
    Alerts/Escalation
    4.8
    (5)
    Alerts/Notifications
    4.6
    (45)
    Network monitoring
    4.5
    (2)
    Uptime reporting
    4.7
    (3)
    Troubleshooting
    4.5
    (6)
    Trend analysis
    4.0
    (1)
    Third-Party integrations
    5.0
    (1)
    Scheduling
    4.3
    (3)
    Active directory integration
    4.6
    (7)
    Event logs
    4.0
    (3)
    Credential management
    5.0
    (1)
    Data storage management
    4.0
    (1)
    Real-Time data
    (0)
    Multi-Device support
    (0)
    Real-Time analytics
    (0)
    Process/Workflow automation
    (0)
    Predictive analytics
    (0)
    Multi-Location monitoring
    (0)
    Network analysis
    (0)
    Policy management
    (0)
    Network provisioning
    (0)
    Performance management
    (0)
    Real-Time notifications
    (0)
    Real-Time updates
    (0)
    Remediation management
    (0)
    Remote update/installation
    (0)
    Reporting & statistics
    (0)
    Risk alerts
    (0)
    Role-Based permissions
    (0)
    Secure data storage
    (0)
    Simple network management protocol (snmp)
    (0)
    Status tracking
    (0)
    Threshold alerts
    (0)
    User management
    (0)
    Visual analytics
    (0)
    Web traffic reporting
    (0)
    Workflow management
    (0)
    CPU monitoring
    (0)
    Continuous monitoring
    (0)
    Configuration management
    (0)
    Configurable workflow
    (0)
    Change management
    (0)
    Capacity planning
    (0)
    Capacity management
    (0)
    Build automation
    (0)
    Baseline manager
    (0)
    Bandwidth monitoring
    (0)
    Backup and recovery
    (0)
    Automatic backup
    (0)
    Automated scheduling
    (0)
    Audit trail
    (0)
    API
    (0)
    Activity tracking
    (0)
    Activity monitoring
    (0)
    Activity dashboard
    (0)
    Access controls/permissions
    2.0
    (1)
    Monitoring
    (0)
    Mobile Network Troubleshooting
    (0)
    Mobile alerts
    (0)
    Maintenance scheduling
    (0)
    IT asset tracking
    (0)
    IT asset management
    (0)
    Incident mapping
    (0)
    HIPAA compliant
    (0)
    Email alerts
    (0)
    Drag & drop
    (0)
    Downtime tracking
    (0)
    Disaster recovery
    (0)
    Device auto discovery
    (0)
    Database monitoring
    (0)
    Data visualization
    5.0
    (1)
    Data migration
    (0)
    Dashboard creation
    (0)
    Customizable reports
    (0)
    Customizable dashboard
    (0)

    ManageEngine OpManager MSP alternatives

    ManageEngine OpManager MSP logo

    ManageEngine OpManager MSP

    4.4
    (72)
    visit website

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    4.6
    Features
    4.7
    Value for Money
    4.8
    Customer Support
    4.7
    N-central logo

    N-central

    4.1
    (195)
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    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    N-sight RMM logo

    N-sight RMM

    4.3
    (194)
    learn more

    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support
    Cove Data Protection logo

    Cove Data Protection

    4.7
    (216)
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    Starting from

    Empty state illustration for "No pricing info"

    No pricing info

    Free trial
    Free version
    Ease of Use
    Features
    Value for Money
    Customer Support

    ManageEngine OpManager MSP pricing

    Value for money rating:
    4.8

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Subscription

    Empty state illustration for "No pricing info"

    No pricing info

    Perpetual

    Empty state illustration for "No pricing info"

    No pricing info

    User opinions about ManageEngine OpManager MSP price and value

    Value for money rating:

    4.8
    (72)

    To see what individual users think of ManageEngine OpManager MSP's price and value, check out the review snippets below.

    “I found such aspects as multi-client segmentation to be great and effective because it allows for easy shifting between the customer views.”
    AR

    Alejandro R.

    Marketing Manager

    “My experience has been positive. It has improved our network management capabilities and reduced downtime significantly.”
    SA

    Suliman A.

    It

    ManageEngine OpManager MSP integrations (4)

    Top integrations

    ManageEngine OpManager MSP support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk
    FAQs/Forum
    Chat
    Phone Support
    Knowledge Base

    Training options

    In Person
    Live Online
    Webinars
    Documentation
    Videos

    ManageEngine OpManager MSP FAQs

    Q. Who are the typical users of ManageEngine OpManager MSP?

    ManageEngine OpManager MSP has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Small Business

    Q. What languages does ManageEngine OpManager MSP support?

    ManageEngine OpManager MSP supports the following languages:
    English

    Q. Does ManageEngine OpManager MSP offer an API?

    No, ManageEngine OpManager MSP does not have an API available.

    Q. What level of support does ManageEngine OpManager MSP offer?

    ManageEngine OpManager MSP offers the following support options:
    Email/Help Desk, FAQs/Forum, Chat, Phone Support, Knowledge Base

    Related categories

    Managed Service Providers (MSP)
    Server Monitoring
    Server Management
    Network Monitoring
    Network Troubleshooting
    Network Management