SolarWinds RMM Pricing, Features, Reviews & Comparison of Alternatives

SolarWinds RMM

Remote monitoring & management platform

4.5/5 (4 reviews)

SolarWinds RMM overview

What is SolarWinds RMM?

SolarWinds Remote Monitoring & Management offers a comprehensive set of tools to secure, maintain, and improve IT operations across client networks of all complexities and sizes. Trusted by over 20,000 MSPs globally and managing over 5 million devices and 160,000 SMBs, SolarWinds RMM offers a powerful platform with a tailored experience built for your business needs.

Automation Manager means that you'll never have to learn a new scripting language or proprietary code to automate processes like discovering and importing new devices. Instead, it offers drag-and-drop functionality and more than 100 out-of-the-box tasks that you can customize to fit your needs. Effortless device discovery provides a broad view of all devices connected to any of your networks, ensuring that any new device on a network can be found and properly managed for better security and governance. Complete Active Directory management tools allow you to tailor your system to even enterprise-level business needs, but the system's ease of use and pay-per-features pricing also make it perfect for smaller IT service providers who aren't served by standard license-based pricing models.

Together, SolarWinds Remote Monitoring and Management's advanced patch management, AV and web monitoring features provide full-spectrum security against modern malware and other cyber attacks. The tool offers next-level security features that keep clients in even the most sensitive verticals compliant with regulations like HIPAA. Auto-deployment also deploys security features across endpoints in bulk. The system is also capable of analyzing more than 5 million endpoints -- its whole customer base -- at once to detect emerging threats and other concerns immediately, and deploys those insights automatically for more full protection with predictive analytics features

The tool also offers free download of Android and iOS mobile apps to manage issues from anywhere.
www.solarwindsmsp.com

Pricing

Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Asia, Australia, Brazil, Canada and 9 other markets, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English, French, German, Italian, Portuguese, Spanish
SolarWinds RMM screenshot: SolarWinds MSP RMM combines multiple tools in a single IT dashboardUltimate Multi-Tasking with SolarWinds Take ControlSolarWinds RMM screenshot: Users can track and manage issues with servers and workstationsSolarWinds RMM screenshot: Issues can be filtered by typeSolarWinds RMM screenshot: Full asset data can be viewedSolarWinds RMM screenshot: Failing checks can be clearedSolarWinds RMM screenshot: Issues can also be filtered by client

SolarWinds RMM reviews

Excellent
2

Very good
2

Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  4.2
  4.5
  4.2
  4.2
Suraj Otari

easy and too helpfool

Used daily for 1-2 years
Reviewed 2018-04-12
Review Source: GetApp

Pros
1. easy to customize checks as per the system status. 2. easy to deploy agents. 3. easy to make reports. 4. easy and sophisticated to take remote, chat session and file sharing features. 5. best for security purpose 2 factor authentication facility.

Cons
1. update little bit lately. 2. network discovery feature is not available. 3. do not have inbuilt ticketing tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Complete set of tool to monitor all your data center and cloud provider

Used daily for less than 6 months
Reviewed 2018-10-04
Review Source: GetApp

Pros
Solarwind offer a complete set of tool for managing your datacenter operations. It is including a mapping of your application in the last version, so now you can follow your dataflow and isolate all anomalies like security breach, network congestion, server unavailable ... and get all reported inside the same dashboard. I like that is also avalaible on premise, hosted or cloud

Cons
Pricing is only avalaible by request to a sale person, and licensing model are not available on their web site actually.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Tim Li

SloarWinds RMM is very good software

Used weekly for 6-12 months
Reviewed 2019-02-02
Review Source: GetApp

Pros
SloarWinds RMM is very good software. It is easy to use and has tons of features to adapt to different business.

Cons
SlocarWinds RMM can improve their Graphic User Interface to make it more friendly and collaborate more features in one place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Iain Young

good software

Used weekly for less than 6 months
Reviewed 2019-04-17
Review Source: GetApp

the was to offer a rmm service to my clients and my own systems. it was very good at what it was used for.

Pros
its has plenty of additional service with can be activated at any time for monitoring.

Cons
the only thing is that the deployment can be difficult for the untrained.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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SolarWinds RMM pricing

Pricing options
Subscription
View Pricing Plans

30-day free trial, no credit card required.
Contact SolarWinds MSP for full pricing information.

SolarWinds RMM features

Access Control
Activity Dashboard
Automatic Notifications
Compliance Management
Drag & Drop Interface
Monitoring
Real Time Monitoring

API (324 other apps)
Activity Tracking (90 other apps)
Alerts / Escalation (86 other apps)
Application Integration (76 other apps)
Auditing (94 other apps)
Collaboration Tools (86 other apps)
Data Import/Export (115 other apps)
Data Visualization (82 other apps)
Real Time Data (89 other apps)
Real Time Reporting (77 other apps)
Reporting & Statistics (123 other apps)
Third Party Integration (154 other apps)
Workflow Management (107 other apps)

Videos and tutorials

Additional information for SolarWinds RMM

Key features of SolarWinds RMM

  • End-to-end encryption
  • Mobile device management
  • Web protection
  • Website blacklisting
  • Heuristic checks
  • Behavioral scanning
  • Automation & scripting
  • Custom scripts
  • Task automation
  • Bulk actions
  • Script scheduling
  • Continuous monitoring
  • Security monitoring
  • Virtual machine monitoring
  • Background maintenance
  • Task templates
  • Active Directory monitoring
  • Automatic backups
  • Automatic notifications
  • Customer portal
  • Compliance management
  • Remote email & WiFi configuration
  • Content filtering
  • Ticket & service histories
  • Customizable branding
  • Customizable reporting
  • Email notifications
  • Connection logs
  • Permissions management
  • Real-time analytics
  • Real-time monitoring
  • Remote lock & wipe
  • Contract & SLA management
  • Ticket status tracking
  • Summary reports
  • Scan scheduling
  • Time-on-task tracking
  • Continuous recovery
  • Dashboard
  • Service desk
  • Billing & invoicing
  • Drag-and-drop script editor
  • Event-triggered tasks
  • Knowledge base
  • Location tracking
  • Role-based permissions
  • Ticket management
  • Device categorization
  • Scheduled maintenance
  • Billing rate management
  • Data archiving
  • Active discovery
  • Risk intelligence
  • Technician location tracking
  • Managed antivirus
  • Backup & recovery
  • Bandwidth monitoring
  • Password management
  • Patch management
  • Remote access
  • Performance monitoring
  • Task management
  • Inventory management
  • Data usage monitoring
  • Remote monitoring
  • Policy management
  • Customer management
  • Asset management
  • Signature-based scanning
  • Threat protection
View All Features

Benefits

Integrated single pane of glass, bringing everything you manage into one console

Simple, powerful automation leads to premier scalability for even the largest or most complex clients

Integration with AV, patch management, web protection, backup, and additional security features like predictive analytics and Risk Intelligence data security assessment

Lightning fast remote control allows you to identify and and fix any issue, with any endpoint, from anywhere, without disrupting the end-user

Integrated service desk to create tickets, customize billing, and effectively run your IT services business

Robust out-of-the box reporting offers more than 45 pre-made reports or makes it easy to customize to prove value to your clients

Flexible on-premises or hosted implementation for security and ease of use